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  3. Sapiens IDITSuite
Logo of Sapiens IDITSuite

Sapiens IDITSuite

bySapiens
in Non-Life Insurance Core Platforms, Europe
3.9

Overview

Product Information on Sapiens IDITSuite

Updated 13th October 2025

What is Sapiens IDITSuite?

Sapiens IDITSuite is a software designed for the insurance industry to manage policy administration, billing, and claims processes. The software provides a modular platform that supports property and casualty insurance across multiple lines of business and regions. It enables automation of workflows, simplifies task management, and facilitates regulatory compliance. Sapiens IDITSuite offers tools for underwriting, customer data management, reporting, and product configuration. By centralizing data and supporting integration with external systems, this software helps insurance organizations reduce operational complexity and improve efficiency in policy lifecycle management.

Sapiens IDITSuite Pricing

Sapiens IDITSuite software uses a modular pricing model typically based on the selection of functional components, number of users, and deployment type such as on-premises or cloud. Pricing is generally structured through licenses or subscriptions and may vary depending on implementation scale and required support services.

Overall experience with Sapiens IDITSuite

IT Manager
<50M USD, Insurance (except health)
FAVORABLE

“Focused skilled vendor with amazing user base/community”

4.0
Jul 12, 2021
Sapiens are a well-established partner who have been great to work with. Support is given when needed, sales are not pushy and the company are forward looking. On top of that, the community/user base is active and engaged. Where we were concerned about being small, size has proven not to be an issue amongst either the vendor or the other customers.
SR.EXECUTIVE DIRECTOR IT
1B - 3B USD, Insurance (except health)
CRITICAL

“Implementation of Sapiens-IDIT”

3.0
Dec 29, 2022
We are in the process of implementation of Sapiens IDIT Suite since past two years. Phase 1 is likely to go live in Sep 2023.

About Company

Company Description

Updated 8th May 2025

Sapiens International Corporation is a firm specializing in the digital transformation of the financial sector, particularly insurance. With four decades of industry knowledge, Sapiens provides a robust insurance platform equipped with pre-integrated, low-code solutions and a cloud-based approach to expedite digital transformation. The solutions encompass an extensive range from core to complementary aspects including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. The operations of Sapiens span across North America, the United Kingdom, EMEA, and Asia Pacific, serving customers in 30 countries.

Company Details

Updated 8th May 2025
Company type
Public
Year Founded
1982
Head office location
Holon, Israel
Number of employees
5001 - 10000
Website
https://sapiens.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Sapiens IDITSuite
Performance of Sapiens IDITSuite Across Market Features

Sapiens IDITSuite Likes & Dislikes

Like

The roadmap is clear and a focus of the vendor. The other users are actively engaged in trying to overcome problems commonly faced. The vendor listens to the customers, we have regular sessions and they see value in talking.

Like

Product is good and adopts advanced technology.

Like

flexibility, connectivity to reinsurance module, excellent knowledge of the insurance market.

Dislike

Developer skills might be needed if customisation is required. Costs can see high for small users. Some elements of database design appear to be echos of old legacy

Dislike

Service is delayed due to Customization required.

Dislike

works best only with Sapiens solutions, not state of the art interfaces,

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Peer Discussions

Sapiens IDITSuite Reviews and Ratings

3.9

(9 Ratings)

Rating Distribution

5 Star
11%
4 Star
78%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

3.9

Service & Support

4.0

Product Capabilities

4.1

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SR.EXECUTIVE DIRECTOR IT
    1B-10B USD
    Insurance (except health)
    Review Source

    Implementation of Sapiens-IDIT

    3.0
    Dec 29, 2022
    We are in the process of implementation of Sapiens IDIT Suite since past two years. Phase 1 is likely to go live in Sep 2023.
  • IT Manager
    <50M USD
    Insurance (except health)
    Review Source

    Focused skilled vendor with amazing user base/community

    4.0
    Jul 12, 2021
    Sapiens are a well-established partner who have been great to work with. Support is given when needed, sales are not pushy and the company are forward looking. On top of that, the community/user base is active and engaged. Where we were concerned about being small, size has proven not to be an issue amongst either the vendor or the other customers.
  • CIO
    50M-1B USD
    Insurance (except health)
    Review Source

    Outstanding support for non life insurance policy and claims management

    5.0
    May 27, 2021
    In general, Sapiens and its CEO are willing to service their customers best. That is, what we expect from our partners. A change can be executed in short term and the experience of the Sapiens consultants is excellent.
  • CIO
    1B-10B USD
    Insurance (except health)
    Review Source

    Long term partnership

    4.0
    Apr 29, 2021
    Beyond the functionality coverage and the technology advancement which are obviously required to be in that Tier 1 P&C PAS category, the most important thing for us has been the cultural fit between Sapiens and our organisation. Sapiens has a strong corporate culture, a sense of pride and ownership and a strong delivery focus. Like with any business partners, we have issues and challenges but we put them on the table, review options and sort things out jointly.
  • Change Lead
    50M-1B USD
    Insurance (except health)
    Review Source

    Working as a partner

    4.0
    May 3, 2021
    Sapiens work with us a partner in implementing solutions and also working to solve any ongoing issues with the Idit platform we have implemented across our business
Showing Result 1-5 of 9

Recommended Gartner Insights

  • Market Guide for Non-Life Insurance Core Platforms, Europe

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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