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Scale Computing is an edge-first platform company, positioned to power the AI-driven future of distributed enterprises. Providing edge computing, managed network security, re-virtualization and hyperconverged solutions, Scale Computing delivers an integrated infrastructure that adapts and scales from one to 50,000 locations. Thousands of organizations around the world rely on Scale Computing to power critical applications with ease.
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What I like most about Scale Computing is their simplicity and reliability. The platform is very easy to deploy and manage, even with a small team, and it significantly reduces day to day administrative effort compared to traditional virtualization stacks.
I like that it can automatically update itself without much intervention. It also seems to just work and even after a power outage, it would come up on its own.
The setup team remotely walks you through the setup process which is fairly easy. They'll have you up and running in no time. The onboarding is online and either one-on-one with your support person, or in a team meeting for additional learning sessions. But overall it's so simple to setup and use. The only little issue I had was with migrating my VMs. I had a couple unix based systems that were quirky to migrate, but I don't feel this was a Scale issue. And the day-to-day support is top notch. They answer the calls immediately and you usually have an easy to understand support person in minutes. The support techs are extremely knowledgeable and easy to work with, and they even follow up the next day to check on things and see if the ticket can be closed or if additional assistance is required.
One of the main drawbacks is the limited flexibility compared to more traditional virtualization platforms. Advanced customization options, integrations with some third party tools and fine grained control features are not as extensive as those offered by larger ecosystems.
The interface doesn't give you many options. It's very simple and you can't see what is going on under the hood. It also is lacking in features that would be helpful in managing the systems and servers. It doesn't integrate with many backup systems, and it's also hard to move any existing systems into it.
Some VM migrations were difficult. Windows domain controllers are not recommended to migrate, but it can be done. I had a couple unix VMs that I had difficulty migrating to Scale, but eventually got them moved. But the support is definitely there to help and guide where they can.