Seismic specialises in enablement solutions and primarily focuses on facilitating organizations in engaging customers, enabling teams, and igniting revenue growth. Seismic's core product is the 'Enablement Cloud', a comprehensive enablement platform designed to empower customer-facing teams with the necessary skills, content, tools, and insights to succeed. It is widely used by businesses across the spectrum, from large-scale enterprises to small startups. Headquartered in San Diego, Seismic operates multiple offices throughout North America, Europe, and Australia.
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Centralised Content & Easy sharing, hopefully soon connection to CRM, Presentation builder, Digital Sales Rooms, Insights/Analytics and Dashboards (the last should be easier to set-up without having to request support); Seismic Pages; AI optimization possibility - although still testing this
Ability to create Product family areas, familiar folder structure for content, ability to generate a permanent link
What I like most about Seismic is the centralized access to up to date sales and enablement content. It helps ensure consistency in messaging and saves time when preparing for customer discussions, proposals and internal reviews.
AI Functionality (Aura) Maturity (it is being consistently developed), Complexity and Learning curve - for dashboards some things seem to be made more difficult than they should be, which means we have to hire professional services to work with us, Adding tagging and descriptions to all of our collateral manually (when we started)
It feels like there is a lot of effort needed to derive value for 500 users in a large organization. It seems much harder to reorganize content which is a frequent fact of life at many organizations. Also, need more intelligence power for the core capabilities. For example, an automatic workflow to remediate the situation when a content owner leaves the organization and the content expires. Lack of bulk tools to preview what will expire soon.
At times, the search and navigation experience can be less intuitive, especially when there is a large volume of content. Finding very specific or recently updated materials can take longer than expected.