Overview
Product Information on ServiceNow Enterprise Architecture
Updated 13th October 2025
What is ServiceNow Enterprise Architecture?
ServiceNow Enterprise Architecture Pricing
Overall experience with ServiceNow Enterprise Architecture
Cloud Engineer
<50M USD, IT ServicesFAVORABLE
“ServiceNow APM: Bridging the Gap Between IT Spend and Business Goals”
ServiceNow APM provides a clear view of application,helping to reduce redundancies and align IT with business goals .its integrates well with CMDB and ITSM for accurate data but setup can be complex and requires clean data .While it costly but it the long term benefits for larger companies make it valuable tool for larger organization.
DATA AND ANALYTICS - SR. ANALYST
3B - 10B USD, Consumer GoodsCRITICAL
“Robust and modern experience with steep learning curve.”
The initial setup is complex and time-consuming, and it certainly does require some expert knowledge. It does has higher price side compare to it's competitors in the market.
About Company
Company Description
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Company Details
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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ServiceNow Enterprise Architecture Reviews and Ratings
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- DATA AND ANALYTICS - SR. ANALYST1B-10B USDConsumer GoodsReview Source
Robust and modern experience with steep learning curve.
The initial setup is complex and time-consuming, and it certainly does require some expert knowledge. It does has higher price side compare to it's competitors in the market. - Cloud Engineer<50M USDIT ServicesReview Source
ServiceNow APM: Bridging the Gap Between IT Spend and Business Goals
ServiceNow APM provides a clear view of application,helping to reduce redundancies and align IT with business goals .its integrates well with CMDB and ITSM for accurate data but setup can be complex and requires clean data .While it costly but it the long term benefits for larger companies make it valuable tool for larger organization. - PRODUCT PORTFOLIO MANAGER1B-10B USDConstructionReview Source
Analyzing the Health of Business Platforms and Applications
Our IT Enterprise Architecture team is currently managing information about the company's business platforms and applications that is also tied to our Help Desk and our Demand/Enhancement process and records. This provides us with reasonable insight into how healthy the platform/applications are, which ones are active or retired within each functional (portfolio) business areas. - APM Product Owner10B+ USDBankingReview Source
APM provides powerful insight into your application and technology landscape.
Very positive overall experience - APM does what we need for our use cases, and has a lot more capability that we are yet to take advantage of. - IT Manager1B-10B USDHealthcare and BiotechReview Source
ServiceNow a great partner providing visibility into your Application Portfolio.
ServiceNow is world class, I have always had prompt action taken anytime I have needed assistance. However, when opening HI tickets, they have not been addressed as quickly.
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