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  3. ServiceNow Governance Risk and Compliance (GRC)
Logo of ServiceNow Governance Risk and Compliance (GRC)

ServiceNow Governance Risk and Compliance (GRC)

byServiceNow
in
4.4
Market Presence: IT Risk Management, Integrated Risk Management Solutions

Overview

Product Information on ServiceNow Governance Risk and Compliance (GRC)

Updated 13th October 2025

What is ServiceNow Governance Risk and Compliance (GRC)?

ServiceNow Governance Risk and Compliance (GRC) software offers capabilities for managing risk, compliance, and audit processes within organizations. The software integrates policies, controls, and risk assessments into a unified platform, facilitating real-time visibility into risk status and regulatory compliance. It supports automation of workflows for incident response, policy management, and audit tracking, helping organizations streamline reporting and maintain accountability. The software provides dashboards and analytics for monitoring ongoing compliance activities and identifying areas for improvement. By centralizing information and processes, ServiceNow Governance Risk and Compliance software aims to reduce manual efforts, support decision-making, and address regulatory and corporate governance requirements within business operations.

ServiceNow Governance Risk and Compliance (GRC) Pricing

ServiceNow Governance Risk and Compliance GRC software uses a subscription based pricing model, generally structured according to the number of users or employees within an organization and the specific GRC modules or features required, with different tiers and add ons available depending on the scale and complexity of usage.

Overall experience with ServiceNow Governance Risk and Compliance (GRC)

Manager, IT Security and Risk Management
250M - 500M USD, Healthcare and Biotech
FAVORABLE

“Unpacking Feedback: Comprehensive Insight into Ticket Solutions”

5.0
Jan 23, 2025
It provided the of ticket tracking and completion feedback for each category of tickets.
Director
500M - 1B USD, Finance (non-banking)
CRITICAL

“Great tool but poor user experience”

3.0
Jul 25, 2022
The tool was hard to deploy and there was a steep learning curve. But once past that we were able to leverage the tool and get benefits.

About Company

Company Description

Updated 14th October 2025

ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

Company Details

Updated 14th October 2025
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.servicenow.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ServiceNow Governance Risk and Compliance (GRC)
Deciding Factors: ServiceNow Governance Risk and Compliance (GRC) Vs. Market Average
Performance of ServiceNow Governance Risk and Compliance (GRC) Across Market Features

ServiceNow Governance Risk and Compliance (GRC) Likes & Dislikes

Like

Tickets tracking and provided solution feedback

Like

Great features out of the box Customizable dashboards and reprting

Like

Real time monitoring and reporting of Governance Risk and Compliance is what I like most about ServiceNow. It helped in reducing manual task and automate the process.

Dislike

Once the ticket is closed by the user it can not be reopened.

Dislike

Not very intuitive Initial deploy is not simple

Dislike

Their is not that I dislike about the solution. It is overall a very good solution to manage Risk and compliance and makes the job of administrator easy.

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Peer Discussions

ServiceNow Governance Risk and Compliance (GRC) Reviews and Ratings

Showing data for 86 ratings and reviews for IT Risk Management market. View all 162 ratings and reviews across markets for a complete picture.

4.4

(86 Ratings)

Rating Distribution

5 Star
41%
4 Star
47%
3 Star
10%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.3

Service & Support

4.4

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, IT Security and Risk Management
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Unpacking Feedback: Comprehensive Insight into Ticket Solutions

    5.0
    Jan 23, 2025
    It provided the of ticket tracking and completion feedback for each category of tickets.
  • ICT SUPPORT ENGINEER
    50M-1B USD
    Manufacturing
    Review Source

    ServiceNow Streamlines Risk and Compliance Management

    5.0
    Oct 12, 2024
    Overall my experience is very good with ServiceNow Governance Risk and Compliance. The ability to centrally manage risk, compliance and governance processes is incredible, which makes decision making better and quicker. Automation capabilities are important for reducing tasks manually about risk and compliance management. Real time monitoring on the dashboard and reporting are the add on features which make managing everything very easy and also being compliant. Implementation was also very smooth but it just requires some learning and time to properly implement it.
  • IT MANAGER
    1B-10B USD
    Healthcare and Biotech
    Review Source

    ServiceNow Governance is a SNOW product.

    4.0
    Dec 27, 2022
    ServiceNow is a great product, provided you do the work up front to make sure you know everything going in. It forces you to look at your processes and either adopt the ServiceNow way (easier) or conform ServiceNow to your methodology (harder).
  • Deputy General Manager
    50M-1B USD
    Manufacturing
    Review Source

    ServiceNow Governance Risk and Compliance (GRC)

    4.0
    Dec 5, 2022
    The complete ITIL Framework and compliance based ITSM solution its easy to use and probe with most of the applications, quick adaption within the organization.
  • Solution engineer
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Ease of use and integration with service now

    4.0
    Nov 28, 2022
    I am able to multiple things with servicenow which supports the security and compliance as ours is a healthcare industry and needs to be compliant all the time.
...
Showing Result 1-5 of 88

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