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  1. Home
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  3. ServiceNow Hardware Asset Management
Logo of ServiceNow Hardware Asset Management

ServiceNow Hardware Asset Management

byServiceNow
in Hardware Asset Management Tools
4.3

Overview

Product Information on ServiceNow Hardware Asset Management

Updated 13th October 2025

What is ServiceNow Hardware Asset Management?

ServiceNow Hardware Asset Management software offers tools for tracking, managing, and optimizing physical assets throughout their lifecycle. It provides features for inventory control, procurement, asset assignment, maintenance, and compliance. The software enables organizations to monitor asset locations, conditions, and ownership, streamlining processes such as hardware requests, disposal, and auditing. It integrates with service management workflows and supports automated data collection from sources such as procurement systems, enabling accurate asset records and reducing manual entry. This software helps businesses address challenges related to visibility, cost control, regulatory adherence, and efficiency in managing physical IT assets.

ServiceNow Hardware Asset Management Pricing

ServiceNow Hardware Asset Management software uses a subscription-based pricing model, where fees are typically charged per user or per asset managed on a recurring basis, with pricing tiers varying depending on the level of features and volume requirements selected.

Overall experience with ServiceNow Hardware Asset Management

IT Manager
250M - 500M USD, IT Services
FAVORABLE

“Unified asset management enhances visibility and efficiency with reduce manual effort in IT operation management”

5.0
Jun 12, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Sam Manager
10B - 30B USD, Manufacturing
CRITICAL

“Powerful tool but requires a lot of work to be maintained before you can harvest real value”

3.0
Mar 9, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 14th October 2025

ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.

Company Details

Updated 14th October 2025
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
https://www.servicenow.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

ServiceNow Hardware Asset Management Reviews and Ratings

4.3

(34 Ratings)

Rating Distribution

5 Star
47%
4 Star
38%
3 Star
12%
2 Star
3%
1 Star
0%
Why ratings and reviews count differ?
  • IT Manager
    50M-1B USD
    IT Services
    Review Source

    Unified asset management enhances visibility and efficiency with reduce manual effort in IT operation management

    5.0
    Jun 12, 2026
    My overall experience with ServiceNow Hardware Asset Management has significantly improved our IT operation by streamlining asset lifecycle management within a single, unified workspace and it provides a robust and scalable platform for, managing enterprise hardware assets, ensuring consistent processes, strong governance and complete visibility across asset procurement, deployment and maintenance. Additionally, its integration capabilities with various monitoring, reporting and IT Hardware Asset management tools have been highly valuable, we are better able to track asset discovery with utilization, optimize inventory, all data storage related asset and already user interface is very enhancement to clear visualizing and reporting.
  • IT Manager
    50M-1B USD
    IT Services
    Review Source

    Unified asset management enhances visibility and efficiency with reduce manual effort in IT operation management

    5.0
    Jun 12, 2026
    My overall experience with ServiceNow Hardware Asset Management has significantly improved our IT operation by streamlining asset lifecycle management within a single, unified workspace and it provides a robust and scalable platform for, managing enterprise hardware assets, ensuring consistent processes, strong governance and complete visibility across asset procurement, deployment and maintenance. Additionally, its integration capabilities with various monitoring, reporting and IT Hardware Asset management tools have been highly valuable, we are better able to track asset discovery with utilization, optimize inventory, all data storage related asset and already user interface is very enhancement to clear visualizing and reporting.
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  • Market Guide for Hardware Asset Management Tools
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Deciding Factors: ServiceNow Hardware Asset Management Vs. Market Average
Performance of ServiceNow Hardware Asset Management Across Market Features

ServiceNow Hardware Asset Management Likes & Dislikes

Like

1) ServiceNow Hardware Asset Management provides a single unified platform to track all hardware assets, improving visibility, accountability, and decision-making. 2) It manages the compete lifecycle of hardware assets from procurement to retirement. 3) Reduces manual efforts through automation of asset tracking, allocation, and compliance processes. 4) It helps standardized processes, ensuring policy compliance and reducing risks related to asset mismanagement. 5) It integrates smoothly with ITSM modules and monitoring tools and reports help track asset utilization, optomize inventory, and support proactive decision-making. 6) Overall, it improves efficiency by streamlining workflows and enabling better communication across teams.

Like

1) ServiceNow Hardware Asset Management provides a single unified platform to track all hardware assets, improving visibility, accountability, and decision-making. 2) It manages the compete lifecycle of hardware assets from procurement to retirement. 3) Reduces manual efforts through automation of asset tracking, allocation, and compliance processes. 4) It helps standardized processes, ensuring policy compliance and reducing risks related to asset mismanagement. 5) It integrates smoothly with ITSM modules and monitoring tools and reports help track asset utilization, optomize inventory, and support proactive decision-making. 6) Overall, it improves efficiency by streamlining workflows and enabling better communication across teams.

Like

1) ServiceNow Hardware Asset Management provides a single unified platform to track all hardware assets, improving visibility, accountability, and decision-making. 2) It manages the compete lifecycle of hardware assets from procurement to retirement. 3) Reduces manual efforts through automation of asset tracking, allocation, and compliance processes. 4) It helps standardized processes, ensuring policy compliance and reducing risks related to asset mismanagement. 5) It integrates smoothly with ITSM modules and monitoring tools and reports help track asset utilization, optomize inventory, and support proactive decision-making. 6) Overall, it improves efficiency by streamlining workflows and enabling better communication across teams.

Dislike

User interface could be much better. The middleware in place is good for normal users, but if you are involved in task and approval management requiring to work on the backend its cumbersome.

Dislike

User interface could be much better. The middleware in place is good for normal users, but if you are involved in task and approval management requiring to work on the backend its cumbersome.

Dislike

User interface could be much better. The middleware in place is good for normal users, but if you are involved in task and approval management requiring to work on the backend its cumbersome.

User Sentiment About ServiceNow Hardware Asset Management
Reviewer Insights for: ServiceNow Hardware Asset Management