Review Summary
See a synthesized overview of the key takeaways from verified reviews of ServiceNow Strategic Portfolio Management.
See a synthesized overview of the key takeaways from verified reviews of ServiceNow Strategic Portfolio Management.
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
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Multiple channels to capture delivery work (Idea, Demand, etc) into a single pipeline Great tools to manage business case with aligned costs Great planning tools to make decisions based on ROI and Benefits
There are a multitude of out of the box capabilities The ability to build workflows and processes is simple The deployment rate for new features is very high
Service now is powerful, flexible and can pretty much integrate with just about anything
Needs a relative high level of training to use the products Performance on other parts of the platform can impact speed of the products Product enhancements by the vendor can be slow
reporting is very weak, some features are very complex to implement and deploy to users, the interface is very antiquated
Learning curve on using service now, and you really need a dedicated service now administrator.