Review Summary
Users like ServiceNow Strategic Portfolio Management for its user-friendly interface, seamless integration capabilit ...
Overview
Product Information on ServiceNow Strategic Portfolio Management
Updated 13th October 2025
What is ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management Pricing
Overall experience with ServiceNow Strategic Portfolio Management
Manager, Project Management
1B - 3B USD, SoftwareFAVORABLE
“Visibility and Reporting Improve With ServiceNow, Though Configuration Remains Challenging”
My experience with ServiceNow Portfolio Management has been overall positive. The platform provides me with solid visibility into demand, priorities and portfolio health which essentially supports better governance and executive reporting to leadership. It does take time to configure, but once it's aligned with how our PMO operates, it becomes a reliable system to work with.
Project Manager
500M - 1B USD, Finance (non-banking)CRITICAL
“Portfolio Strategy Management Scalable Platform with extensive organization and alignment capabilities”
Beneficial fiscal strategy to execution planning project portfolio platform across cross functional teams to enable visualization of project resourcing, agile management capabilities, how to meet organizational business objectives
About Company
Company Description
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Company Details
Company type
Public
Year Founded
2004
Head office location
Santa Clara, California, United States
Number of employees
10001+
Annual Revenue
10B-30B USD
Website
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- Manager, Project Management1B-10B USDSoftwareReview Source
Visibility and Reporting Improve With ServiceNow, Though Configuration Remains Challenging
My experience with ServiceNow Portfolio Management has been overall positive. The platform provides me with solid visibility into demand, priorities and portfolio health which essentially supports better governance and executive reporting to leadership. It does take time to configure, but once it's aligned with how our PMO operates, it becomes a reliable system to work with. - Pre-vendas<50M USDIT ServicesReview Source
A robust tool, but it requires maturity and good implementation.
Because I've been using the ServiceNow Strategic Portfolio Management (SPM) service for a while now, and overall it's a very robust portfolio management solution for centralizing demand, projects, and resources, and providing a more strategic view of what's running in the company. - Process Manager50M-1B USDMiscellaneousReview Source
What-If Planning And Demand Scoring Stand Out Amid User Interface Difficulties
Great tool for managing portfolios. though some of the menus are a bit complex to navigate. - Manager1B-10B USDManufacturingReview Source
Approachable Team and Transparent Governance Balanced by Challenging Customization Process
My overall experience has been very positive and great, as the communication was clear and precise, which met our overall goal of having this software being used and the process was easy and they supported us from initial to setup the programs and how we can modify them and there have been great features added to this from the initial step to now a days. The team was approchable and responsiveness to the questions and queries that arise during the first stage and was focused to delivering quality outcomes. The integration with other servicenow modules and reporting capabilities adds significant value for decision making. some complexity is there in configurations and user adoptions, but once adopted its supports better governance and transparency across the organizations. - Vp1B-10B USDIT ServicesReview Source
ServiceNow SPM connects strategy, funding, and delivery on one platform
ServiceNow Strategic Portfolio Management has given us much better visibility across our project and product portfolios, with consistent data for planning, funding, and execution decisions. The tool has helped standardize processes across teams and improved alignment between strategy and delivery.
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