Overview
Product Information on Smartsheet
Updated 13th October 2025
What is Smartsheet?
Smartsheet Pricing
Overall experience with Smartsheet
Manager, Project Management
30B + USD, TelecommunicationFAVORABLE
“Smartsheet is a Problem-Solver's Playground but Shifting Executive Priorities Pose a Concern”
It Associate
3B - 10B USD, Consumer GoodsCRITICAL
“Spreadsheet Layout Facilitates Project Outlining But Limits Task Execution Capabilities”
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Marketing Work Management Platforms
About Company
Company Description
Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.
Company Details
Company type
Public
Year Founded
2005
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
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Peer Discussions
What Your Peers Are Saying About Smartsheet
Director of Architecture
I am looking for some suggestions on Project Management Solutions. This solution should provide things like: - Support both Waterfall and Agile methodologies - Automation workflows - Task Breakdowns - Integrates with Microsoft 365 technology stack. We are a $10B Financial Institution currently using SmartSheet looking to evaluate a newer and more scalable solution.Director of Operations
See Full DiscussionAzure DevOps has decent connectivity with Microsoft365. While it's not designed for waterfall, there's nothing that prevents you from using it that way. There's a plethora of plugins and customizations that may help you do what you want. I agree with Pranay below, there may not be one single provider that can check all the boxes.
Director of IT
We are attempting to leverage SmartSheet as our PPM (Project Management and Resource Management tools). Does anyone else utilize these tools as their PPM solution? If so, what are your key takeaways that we need to consider to make our implementation a success?Chief Executive Officer
See Full DiscussionIMO - Smartsheet, Monday and Wrike are primarily Task management platforms. as Dan says Below much the same.
Enterprise PPMs are about Portfolio management (Governance, Resourcing, Financials, Budgets, ROI, Benefit realization) and Project Delivery (Scheduling, Risks, Status etc).
Its best to work out what your PPM requirements are before looking at tools
Smartsheet Reviews and Ratings
- Manager, Project Management10B+ USDTelecommunicationReview Source
Smartsheet is a Problem-Solver's Playground but Shifting Executive Priorities Pose a Concern
Smartsheet is easily one of my favorite platforms. It has so much flexibility - there are a LOT of different things you can do with Smartsheet, and absolutely everything can be customized to fit your needs. The Smartsheet Community makes Smartsheet stand out from its competitors - a phenomenal community that has amazing resources and helps each other to learn and grow. The only reason the review lost a star is the obvious change in executive focus - where the main focus used to be customer experience (and you could FEEL it), the shift is to make as much money as possible and push AI. It's changed customer service, and not for the better.
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