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Logo of Smartsheet

Smartsheet

bySmartsheet
in
4.5
2025
Market Presence: Collaborative Work Management, Project and Portfolio Management (Transitioning to Strategic Portfolio Management)

Overview

Product Information on Smartsheet

Updated 13th October 2025

What is Smartsheet?

Smartsheet is a software designed to facilitate work management and collaboration by enabling users to organize projects, automate workflows, and track progress in real time. The software provides features such as customizable templates, dashboards, reporting tools, and integration capabilities with various third-party applications. Smartsheet allows teams to assign tasks, set deadlines, and manage resources efficiently. It supports document sharing, version control, and permission settings to maintain data integrity and security. The software addresses business challenges related to project visibility, communication, and operational efficiency by centralizing project information and providing accessible updates for stakeholders.

Smartsheet Pricing

Smartsheet software uses a subscription-based pricing model with multiple tiered plans designed for individuals, businesses, and enterprises. Pricing varies depending on the feature set, user count, and service levels included within each plan, such as collaboration capabilities, automation tools, and reporting features. Enterprise options provide advanced administrative controls and integrations, while user access and capabilities scale according to the selected plan.

Overall experience with Smartsheet

Manager, Project Management
250M - 500M USD, Real Estate
FAVORABLE

“Amazing product that makes processes more efficient with automation replacing manual work. Excited to see future improvements.”

5.0
Mar 11, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
It Associate
3B - 10B USD, Consumer Goods
CRITICAL

“Spreadsheet Layout Facilitates Project Outlining But Limits Task Execution Capabilities”

3.0
Jun 2, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Marketing Work Management Platforms

About Company

Company Description

Updated 1st November 2023

Smartsheet is a modern work management platform that brings together people, processes, and technology to empower anyone to drive meaningful change. Organizations of all sizes use Smartsheet to manage projects, automate processes, and gain visibility into programs and portfolios at scale — all on one real-time, centralized platform, accessible from anywhere, on any device. Over 90% of Fortune 100 companies trust Smartsheet to align their resources to improve efficiency, agility, and collaboration in today’s ever-changing world of work.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Bellevue, United States
Number of employees
1001 - 5000
Website
https://www.smartsheet.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Smartsheet Reviews and Ratings

4.5

(2816 Ratings)

Rating Distribution

5 Star
55%
4 Star
39%
3 Star
5%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Manager, Project Management
    50M-1B USD
    Real Estate
    Review Source

    Amazing product that makes processes more efficient with automation replacing manual work. Excited to see future improvements.

    5.0
    Mar 11, 2026
    I can't imagine working without this software, it helps make processes more efficient, allows for better tracking, internal submissions and approvals, and team summaries.
  • Manager, Project Management
    50M-1B USD
    Real Estate
    Review Source

    Amazing product that makes processes more efficient with automation replacing manual work. Excited to see future improvements.

    5.0
    Mar 11, 2026
    I can't imagine working without this software, it helps make processes more efficient, allows for better tracking, internal submissions and approvals, and team summaries.
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Recommended Gartner Insights

  • Critical Capabilities for Collaborative Work Management
  • Magic Quadrant for Collaborative Work Management
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User Sentiment About Smartsheet
Reviewer Insights for: Smartsheet
Deciding Factors: Smartsheet Vs. Market Average
Performance of Smartsheet Across Market Features

Smartsheet Likes & Dislikes

Like

We heavily use the grid sheets. Its very much like Excel, including formulas, but you can attach documents to lines, create a separate submission form that will log submissions into the grid automatically, and create automations that request approvals or email reports or alerts automatically when criteria is met or on a recurring basis. Great for IT Ticket systems, and for form submissions that include approval requests. You can even merge specific data from multiple sheets into one summary landing page for your team to see deadlines, open projects, submissions, to-do lists. The basic training videos are great, nice and short but to the point.

Like

We heavily use the grid sheets. Its very much like Excel, including formulas, but you can attach documents to lines, create a separate submission form that will log submissions into the grid automatically, and create automations that request approvals or email reports or alerts automatically when criteria is met or on a recurring basis. Great for IT Ticket systems, and for form submissions that include approval requests. You can even merge specific data from multiple sheets into one summary landing page for your team to see deadlines, open projects, submissions, to-do lists. The basic training videos are great, nice and short but to the point.

Like

We heavily use the grid sheets. Its very much like Excel, including formulas, but you can attach documents to lines, create a separate submission form that will log submissions into the grid automatically, and create automations that request approvals or email reports or alerts automatically when criteria is met or on a recurring basis. Great for IT Ticket systems, and for form submissions that include approval requests. You can even merge specific data from multiple sheets into one summary landing page for your team to see deadlines, open projects, submissions, to-do lists. The basic training videos are great, nice and short but to the point.

Dislike

Its strength is its weakness. The spreadsheet layout is very limiting in terms of greater communication when executing tasks. If all you need it to mark things as done its fine, but if you need to communicate and do any more complex management of a task you will need a different tool.

Dislike

Its strength is its weakness. The spreadsheet layout is very limiting in terms of greater communication when executing tasks. If all you need it to mark things as done its fine, but if you need to communicate and do any more complex management of a task you will need a different tool.

Dislike

Its strength is its weakness. The spreadsheet layout is very limiting in terms of greater communication when executing tasks. If all you need it to mark things as done its fine, but if you need to communicate and do any more complex management of a task you will need a different tool.