Name: SHI Microsoft 365 Implementation and Support Services
Rating: 4.6 (16 reviews)

Overview

Service Information on SHI Microsoft 365 Implementation and Support Services

Updated 2nd June 2025

What is SHI Microsoft 365 Implementation and Support Services?

SHI has over 500 Microsoft experts, including Microsoft MVP’s, who can enable customers through all phases of their Microsoft 365 lifecycle, from presales engagement such as licensing and scoping, to architectural discussions and migration services, to ongoing management such as Optimization and IT Management. SHI also offers a full Training & End User Adoption training program centered around Microsoft 365 to enable customers to fully maximize their Microsoft 365 ROI and experience.

Overall experience with SHI Microsoft 365 Implementation and Support Services

Director of IT

1B - 3B USD, Energy and Utilities

FAVORABLE

“Positive Client Feedback Highlights Support During Complex Deployment and Renewals”

5.0

Oct 15, 2025

The impressive expertise demonstrated by the SHI Microsoft team on helping us navigate through all the complex questions, the free tools like assetinsights that helped with reducing our cost and a very active, fully engaged account manager. shout out to rep for being top of the renewal, being flexible and making this happen.

Director, IT Security and Risk Management

250M - 500M USD, Travel and Hospitality

CRITICAL

“Shi complete O365 managed services. ”

3.0

Jun 17, 2025

shi complete was a welcome addition to our managed services lineup.

About Company

Company Description

SHI is a global technology solutions provider with annual sales of over $15bn. It brings a highly-personalized concierge approach to solutions design, connecting customers with the right technologies and services from a portfolio of more than 1,000 software and hardware vendors. Key solution areas include end-user computing, infrastructure (data center, cloud and networking), cybersecurity and IT optimization services such as Software Asset Management and financing. SHI has more than 7,000 staff in the United States, Canada, United Kingdom, Europe, India, and Asia Pacific, supporting customers’ global technology needs. SHI is the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.

Company Details

Company type

Private

Year Founded

1989

Head office location

Somerset, United States

Number of employees

5001 - 10000

Annual Revenue

10B-30B USD

Website

http://www.shi.com

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Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SHI Microsoft 365 Implementation and Support Services

Performance of SHI Microsoft 365 Implementation and Support Services Across Market Features

SHI Microsoft 365 Implementation and Support Services Likes & Dislikes

NCE agreement offers flexibility included support access to a great SHI team in helping with deploying new solutions

Responsiveness speed to market ease of transition.

MS 365 provides us with enterprise level email and document management.

None

billing process

When outages occur, which are fortunately rate, it affects other SaaS services we use due to us leveraging SSO with MS 365.

Top SHI Microsoft 365 Implementation and Support Services Alternatives

Peer Discussions

SHI Microsoft 365 Implementation and Support Services Reviews and Ratings

Recommended Gartner Insights

Market Guide for Microsoft 365 Implementation and Support Services

1B-10B USD

Energy and Utilities

Review Source

Positive Client Feedback Highlights Support During Complex Deployment and Renewals

Manager, IT Security and Risk Management

50M-1B USD

Telecommunication

MS 365 Centralizes Communication and Document Management Across Daily Business Operations

MS 365 is at the heart of our daily operations. SHI and our rep. have made the relationship with Microsoft a breeze.

Gov't/PS/Ed

Government

Successful Transition from On-Premises to Office 365 with Skilled Engineering Team

I was extremely satisfied with our overall experience with the on boarding of office 365 in our enterprise.

Education

Project Implementation Benefited from Clear Guidance but Faced Delays in Certain Phases

The team demonstrated deep technical knowledge, timely communication, and strong project management throughout the implementation process. They were responsive to our needs and provided valuable guidance tailored to our organization’s goals.

IT Manager

Manufacturing

Engage early

they are very responsive and are able to provide the right person when requested

Overview

Service Information on SHI Microsoft 365 Implementation and Support Services

What is SHI Microsoft 365 Implementation and Support Services?

SHI Microsoft 365 Implementation and Support Services Pricing

Overall experience with SHI Microsoft 365 Implementation and Support Services

“Positive Client Feedback Highlights Support During Complex Deployment and Renewals”

“Shi complete O365 managed services. ”

About Company

Company Description

Company Details

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SHI Microsoft 365 Implementation and Support Services

Performance of SHI Microsoft 365 Implementation and Support Services Across Market Features

SHI Microsoft 365 Implementation and Support Services Likes & Dislikes

Top SHI Microsoft 365 Implementation and Support Services Alternatives

Peer Discussions

SHI Microsoft 365 Implementation and Support Services Reviews and Ratings

Recommended Gartner Insights

About Company

Company Description

Company Details

SHI Microsoft 365 Implementation and Support Services Likes & Dislikes

Top SHI Microsoft 365 Implementation and Support Services Alternatives

SHI Microsoft 365 Implementation and Support Services Reviews and Ratings

Performance of SHI Microsoft 365 Implementation and Support Services Across Market Features

Positive Client Feedback Highlights Support During Complex Deployment and Renewals

MS 365 Centralizes Communication and Document Management Across Daily Business Operations

Successful Transition from On-Premises to Office 365 with Skilled Engineering Team

Project Implementation Benefited from Clear Guidance but Faced Delays in Certain Phases

Engage early

4.6

(16 Ratings)

Rating Distribution

Customer Experience

Service Capabilities

1. Microsoft 365 Implementation and Support Services

2. DXC Technology Microsoft 365 Implementation and Support Services

3. TrustedTech Microsoft 365 Implementation and Support Services

Reviewer Insights for: SHI Microsoft 365 Implementation and Support Services