Overview
Service Information on Simeio Solutions IAM Professional Services
What is Simeio Solutions IAM Professional Services?
Simeio Solutions IAM Professional Services Pricing
Overall experience with Simeio Solutions IAM Professional Services
“Simeio Does What They Say”
“Simeio - Lot's of Promise But Unable to Effectively Execute”
About Company
Company Description
Simeio is a company providing professional and managed services in Identity and Access Management (IAM), along with Identity as a Service (IDaaS). It is recognized for its IAM Virtualization Platform, which is operated via Simeio's Identity SOC. This offering is distinctive as it is designed to manage, monitor and secure complex, multi-vendor IAM infrastructures, all the while delivering actionable business intelligence. The company is focusing on an increasing demand for IAM and IT governance, risk and compliance services across various sectors. Simeio is based in Atlanta, Georgia but its operations are widespread across continents including North America, Europe, South America, India, the United Kingdom and Canada. Its technological capabilities are robust and it is focused on expanding further with oriented solutions from individual contributions and collaborative teamwork.
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Simeio Solutions IAM Professional Services Likes & Dislikes
support, managed services, and price
When it works, it can ease workload, speed up IAM processes and lead to a better user experience.
Depth of industry knowledge for all IAM products. Technical expertise in configuring the toolsets and deployments. Documentation for the design and configurations so that we can own the updates in the future as needed.
cant find 3 things to dislike. If forced to pick it would be the need for customization.
Inability, repeatedly, to deliver. This includes situations whereby delivery failed, they then reassessed, calibrated and proposed a new implementation or release date, only to then miss it. Poor maturity in normalized IT processes (the vendor introduced a bug fix midday for us with no notice; the fix had unintended consequences and gave rise to an error and unexpected outcomes that then took internal resources on our side hours to manually correct. When challenged on the release, they seemed surprised that we would ask them to use our CAB processes. So far, product performance. From unexpected errors (which have happened not infrequently) to unexpected outages or serious service degredations, given the criticality of IAM services, this is surprising.
The cost associated with the deployments were greater than if we were able to have in house resources. Each deployment was a separate body of work. Hour tracking and time keeping for each resource on the project was minimal at best.
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Peer Discussions
Simeio Solutions IAM Professional Services Reviews and Ratings
- CIOGov't/PS/EdGovernmentReview Source
Simeio - Lot's of Promise But Unable to Effectively Execute
Using a competitive process, our organization choose to proceed with Simeio IAM Solutions leveraging their Professional Services to help lead the implementation. While they were strong in the response, gave a reasonably good demo and had good references, our experience with them since signing the arrangement has been sub-optimal. Our processes afforded all vendors a discovery phase to prepare their quotes, and, once tentatively selected, an in depth validation phase. Despite those, since shortly after signing, our implementation has been plagued by delays (more often measured in weeks or months), constant turn over of key resources assigned to our account and implementation, and delivery of releases that reflected an absence of Quality Assurance or Control on the vendor side. We've also had similar challenges getting them to adhere to basic practices our organization uses that our rooted in COBIT and ITIL. - Chief Information Security Officer10B+ USDBankingReview Source
Simeio Does What They Say
Great ability to implement and execute. Said what they would do and then did it. - Director, IT Security10B+ USDFinance (non-banking)Review Source
Partnership
Our team has been engaged with Simeio professional services for over 10 years. From the beginning the relationship has been more of a partnership than a business relationship. When we had questions to has concerning setting a direction for the overall IAM program, they were there to help answer them. When auditors required us to make changes, they were there to help recommend the best industry solutions. They were truly flexible as we shifted from one direction to another due to internal leadership changes. They were never pushing us to a single tool or product suite. Their knowledge and understanding of all of the major tool suites in the industry has allowed us to choose the best tools for our organization. - Manager, Applications ONE ID50M-1B USDHealthcare and BiotechReview Source
Successful migration to a new Secure Token Service (STS)
Simeio was contracted to migrate some 19 partners to a new Secure Token Service to connect to our SSO Federation. The STS simplifies support and future upgrades. Their team was diligent in the migration tasks and worked well with respective IT and security teams. We were happy to see the migration took shorter that we thought it needed. - VP IAM1B-10B USDFinance (non-banking)Review Source
Simieo Provides Key Contributor to Teams Success
Simieo provided professional services resources at a reasonable price and the resources proved to be quite knowledgeable of the product and of our environment. Great addition to the team.