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Overview

Product Information on Smarsh Vendor Risk Management

Updated 13th October 2025

What is Smarsh Vendor Risk Management?

Smarsh Vendor Risk Management is a software designed to assist organizations in identifying, evaluating, and mitigating risks associated with third-party vendors. The software provides tools for automating vendor risk assessments, monitoring vendor compliance with regulatory requirements, and managing documentation related to vendor relationships. It enables users to centralize vendor information, track performance metrics, and streamline risk reporting processes. Smarsh Vendor Risk Management supports businesses in reducing exposure to operational, financial, and compliance risks by facilitating thorough due diligence and ongoing oversight of vendor activities within a secure and organized framework.

Smarsh Vendor Risk Management Pricing

Smarsh Vendor Risk Management software uses a subscription-based pricing model, with costs typically determined by factors such as the number of users, volume of data, and selected features or modules. The software may offer tiered plans that scale based on organizational requirements, and pricing details are available upon request.

Overall experience with Smarsh Vendor Risk Management

ASSISTANT MANAGER
250M - 500M USD, Miscellaneous
FAVORABLE

“Privva - For reducing the third party risk”

4.0
Dec 27, 2022
The most user friendly and adaptable platform we could think of for internal processes as well as for broad technology and vendor risk. Initiation, response, evaluation, remediation planning and recertification are all made as close as to easy and fun tasks as feasible for vendors and admins. The Privva team has responded quickly to requests for enhancements to change the solution in accordance with our needs and vendor landscape.
There are no reviews in this category.
CRITICAL

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Smarsh Vendor Risk Management

bySmarsh
in
4.3

About Company

Company Description

Updated 15th August 2024

Smarsh assists organizations in identifying potential risks in their communication data, hence preventing fines or any negative publicity. The company provides solutions that enable customers to capture, retain, and monitor digital communication across various channels. Primarily, Smarsh serves regulated organizations of different scales by flagging regulatory and reputational risks. Its portfolio includes cloud-native applications explicitly designed for digital communications governance and archiving. The company caters to a wide array of industries globally.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2001
Head office location
Portland, United States
Number of employees
1001 - 5000
Website
http://www.smarsh.com

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Reviewer Insights for: Smarsh Vendor Risk Management
Performance of Smarsh Vendor Risk Management Across Market Features

Smarsh Vendor Risk Management Likes & Dislikes

Like

It has been a true pleasure working with Privva. The team has been outstanding and the software has been quite simple to use. The process has been greatly simplified and streamlined by the opportunity to personalise the questionnaire and communicate any problems or follow up details between the company and the vendors.

Like

Status tracking features, Strong reporting Strategy Assessment

Like

1. Holistic risk management approaches are awesome. 2. Smooth integration or user-friendly. 3. Cloud-based tool, so deployment is very easy and quick.

Dislike

If clients don't include their names in their responses when using Privva, it can be difficult to identify who is answering. Integration with other software can be tricky and complex. Documentation is lengthy and difficult to understand.

Dislike

Workflows arent intuitive, UI can be complicated, Support is not as robust as others

Dislike

1. Cost is a bit high compared to the Indian market. 2. Would request for few more customisation as per the users need. 3. Support service needs to be more smooth.

Recommended Gartner Insights

  • Market Guide for IT Vendor Risk Management Solutions (Transitioning to Third-Party Risk Management Technology Solutions)

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Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • ASSISTANT MANAGER
    50M-1B USD
    Miscellaneous
    Review Source

    Privva - For reducing the third party risk

    4.0
    Dec 27, 2022
    The most user friendly and adaptable platform we could think of for internal processes as well as for broad technology and vendor risk. Initiation, response, evaluation, remediation planning and recertification are all made as close as to easy and fun tasks as feasible for vendors and admins. The Privva team has responded quickly to requests for enhancements to change the solution in accordance with our needs and vendor landscape.
  • Implementation Consulting Lead
    50M-1B USD
    Services (non-Government)
    Review Source

    Privva makes vendor management a breeze

    4.0
    Jan 5, 2023
    Privva allows our IT and Procurement to effectively evaluate and manage a long list of vendors
  • CHIEF INFORMATION OFFICER
    50M-1B USD
    Finance (non-banking)
    Review Source

    Privva to manage your 3rd party risk

    4.0
    Dec 8, 2022
    Privva Vendor risk management helps us to mitigate and manage our risk associated with 3rd party partners. Overall the tool is a good level of visibility to manage the risk.
  • TECHNICAL ACCOUNT MANAGER
    1B-10B USD
    IT Services
    Review Source

    Vendor management tool from Privva

    4.0
    Dec 6, 2022
    Privva vendor risk management system allows the organisation to evaluate the IT vendors for risk management and mitigation. With this application you can catalog the entire vendor list to get an overview inside the company. You can also manage the access management for the vendor thus solving your compliance issues. A required IT vendor management application for the company.
  • APPLICATION DEVELOPMENT ANALYST
    50M-1B USD
    Miscellaneous
    Review Source

    Best VRM in market

    5.0
    Nov 28, 2022
    Privva has enabled us a simple design approach to assess risk with a instinctive user interface that brings out a responsive experience throughout the process. It has helped to solve our internal risk evaluation by streamlining the assessment process.
Showing Result 1-5 of 23

4.3

(23 Ratings)

Rating Distribution

5 Star
48%
4 Star
52%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.5