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  3. SOCi
Logo of SOCi

SOCi

bySOCi
in
4.0

Overview

Product Information on SOCi

Updated 28th March 2023

What is SOCi?

SOCi Reviews enables multi-location marketers to coordinate review responses between teams, track review sentiment, and monitor competitive reputation insights so they can make more informed business decisions and get a leg up on their local competitors. SOCi pulls every review for all locations and across all key networks into one centralized platform, accessible to both corporate and local teams.

SOCi Pricing

SOCi Product Images

Reviews Inbox
Reviews Inbox
Sentiment Report
Sentiment Report
Competition
Competition

Overall experience with SOCi

Operations Manager
50M - 250M USD, Real Estate
FAVORABLE

“A Little Complex at Start, Excels in Universal Connectivity”

4.0
May 29, 2024
It can be a little frustrating to use at first. But once you get used to it, it works great.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th October 2023

SOCi is the marketing platform for multi-location brands. It empowers businesses to scale localized marketing efforts across all digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of advanced AI and machine learning, the SOCi platform provides users actionable insights and recommendations while automating time-consuming marketing tasks for hundreds or thousands of business locations. With SOCi, businesses can strengthen their digital presence across local search and social pages, while protecting their online reputation. SOCi's AI-powered platform drives improved customer engagement and market leading results at scale.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2012
Head office location
San Diego, California
Number of employees
500 - 999
Annual Revenue
50M-250M USD
Website
https://meetsoci.com

Do You Manage Peer Insights at SOCi?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SOCi
Performance of SOCi Across Market Features

SOCi Likes & Dislikes

Like

It has great connectivity to all platforms.

Like

Integration with other apps, increase social productivity, helps with time management

Like

The most likely part of SOCo is SOCi helps business improve their local search presence by optimizing their profiles and listings across various directories and search engine

Dislike

It's a little difficult to use at first

Dislike

Want to be able to see more analytics for hashtags

Dislike

Depending on subscription plan,there may be limitations on the number of users of location that can be manages within SOCi,which can be a drawback for larger enterprises with many stakeholders.

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Peer Discussions

SOCi Reviews and Ratings

4.0

(3 Ratings)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.7

Service & Support

4.3

Product Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Operations Manager
    50M-1B USD
    Real Estate
    Review Source

    A Little Complex at Start, Excels in Universal Connectivity

    4.0
    May 29, 2024
    It can be a little frustrating to use at first. But once you get used to it, it works great.
  • Associate, Real Estate
    <50M USD
    Real Estate
    Review Source

    Demystifying Hashtag Analytics: The Unmet Need

    4.0
    May 24, 2024
    Very user friendly and easy to setup posts. Definitely helps me with my time throughout the month.
  • Data Analyst
    <50M USD
    Healthcare and Biotech
    Review Source

    A quick Review of SOCi

    4.0
    Oct 11, 2023
    As Per my Experience SOCi is particularly useful for business with multiple locations or franchises that need to maintain a cohesive brand image and online presence across different regions.
Showing Result 1-3 of 3

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