Overview
Service Information on SoftwareOne Software Asset Management Managed Services
What is SoftwareOne Software Asset Management Managed Services?
SoftwareOne Software Asset Management Managed Services Pricing
Overall experience with SoftwareOne Software Asset Management Managed Services
“Well-developed SAM-services”
About Company
Company Description
SoftwareOne operates as a global software and cloud solutions provider. The company's primary focus is on altering the processes through which businesses develop, purchase, and manage their requirements in the cloud. The main problem SoftwareOne addresses is assisting its clients in migrating and modernizing their workloads and applications. It also offers guidance in navigating and optimizing subsequent software and cloud changes, thereby facilitating the unlocking of technology's value. SoftwareOne, with 8,900 employees worldwide, provides a diverse portfolio of 7,500 software brands in 90 countries. It has its headquarters in Switzerland.
Company Details
Do You Manage Peer Insights at SoftwareOne?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About SoftwareOne Software Asset Management Managed Services
Reviewer Insights for: SoftwareOne Software Asset Management Managed Services
Performance of SoftwareOne Software Asset Management Managed Services Across Market Features
SoftwareOne Software Asset Management Managed Services Likes & Dislikes
They have built up a good range of SAM serices, have engaged and proactive employees. They also have an in-house developed software for data capture the delivers good results. Combined with manual analyses, this provides a good quality that automated processes and licens-tools alone cannot provide.
Real, measurable and cost savings in comparison to its other competitors, It's very much liked among various enterprises due to its proactive audit readiness and also the end-to-end ownership which is very much liked.
Direct contact with human experts, who provided clear advice that proved essential to resolving the contractual issues we had
Nothing, I am satisfied. But I am conserned that the transation to SoftwareOne one may force us to switch to only automated analyses, and that the license data analyzes lose the manual touch that Crayon has offered, with good results.
Perceived as expensive for mid-size organizations, ROI is another challenge if you are in the mid-size or SME segment. Slow turnaround time also came as a challenge since availability is the real ask for today's scenario
- significant data capture needed to support the process
Top SoftwareOne Software Asset Management Managed Services Alternatives
Peer Discussions
SoftwareOne Software Asset Management Managed Services Reviews and Ratings
- IT AssociateGov't/PS/EdGovernmentReview Source
Well-developed SAM-services
Crayon AS, now SoftwareOne, has for many years been av reliable and accurate supplier of SAM services for two large organizations I have been associated with. They have proven that they have been on the customer's side, and given advice that has been financially benefical for the customers. - Manager Of It Services50M-1B USDIT ServicesReview Source
Critical Success Factor for SoftwareOne SAM Deliver Real Value
Overall experience with SAM is positive and well regarded, especially for organizations needing enterprise grade SAM services. This is truly a great value and service companion to each other. - DIRECTOR OF IT OPERATIONS1B-10B USDInsurance (except health)Review Source
Direct Human Expertise Addressed Complex Contractual Issues in SoftwareOne Collaboration
The SoftwareOne team was dedicated to our objective and innovatively developed the brief to ensure that we achieved the target inspite of a range of obstacles - It Associate<50M USDManufacturingReview Source
Mixed Experience Noted with Pyra Cloud Licensing and Portal Performance
We had a decent experience with Pyra Cloud SoftwareOne. They handled our Microsoft, Adobe, and some other related licensing for quite some time, until our MSP took over. We didn't have a great experience with support, and their portal was difficult and slow to navigate at times. - IT Senior MANAGER50M-1B USDHealthcare and BiotechReview Source
Sales Team Provides Assistance With Product Selection and Budget Solutions
The sales teams are very nice. The support teams are good too. We can get support when we need it. They are very helpful for our daily work.