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Overview

Product Information on SolarWinds Observability

Updated 15th April 2024

What is SolarWinds Observability?

SolarWinds Observability is a SaaS offering built to extend visibility across the cloud-native, on-prem, and hybrid technology stack, enabling DevOps, IT ops, and Cloud Ops teams to spend more time developing new, modern applications and infrastructures, fuel innovation while continuing to meet SLAs and exceed customer expectations in legacy on-prem and hybrid IT via a single, unified offering.

SolarWinds Observability Pricing

SolarWinds Observability is delivered and priced as a SaaS solution with pricing based on the specific functionalities purchased—network observability, infrastructure observability, database observability, application observability, digital experience observability (synthetics and real user experience monitoring priced separately), and log observability. You can purchase one or more of the functionalities and expand as your needs evolve without any disruption or additional deployment.

SolarWinds Observability Product Images

Observability dashboard
Observability dashboard

Overall experience with SolarWinds Observability

It Associate
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“Solar Winds Provides Device Flexibility and Alerts but Service Response Is Often Slow”

4.0
Feb 12, 2026
Solar Winds is great for managing a network. It's vendor agnostic and works well with various devices via SNMP. It can be cumbersome to set up, but once it's running you get great visibility into the network. I recommend setting up NetFlow with it to get great insight into your network.
ENGINEER
1B - 3B USD, Healthcare and Biotech
CRITICAL

“Exploring SolarWinds NPM's Powerful Monitoring Tools”

3.0
Dec 27, 2024
Overall, the experience with SolarWinds NPM has been positive. Powerful tools, reliable network monitoring.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Infrastructure Monitoring Tools
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Logo of SolarWinds Observability

SolarWinds Observability

bySolarWinds
in
4.3
Market Presence: Infrastructure Monitoring Tools, Network Automation Platforms

About Company

Company Description

Updated 25th July 2024

SolarWinds (NYSE:SWI) provides simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, help us to address customers’ needs in solutions for observability, IT service management, application performance, and database management now and in the future.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
Austin, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
http://www.solarwinds.com

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Reviewer Insights for: SolarWinds Observability
Deciding Factors: SolarWinds Observability Vs. Market Average
Performance of SolarWinds Observability Across Market Features

SolarWinds Observability Likes & Dislikes

Like

Netflow is a great addition to see where traffic is flowing in the network. Great for multi-site visibility. Great for alerts on down infrusructure.

Like

The network monitoring, with detailed insights. Easy to use interface, and amazing reporting tools.

Like

Network device and port level monitoring

Dislike

Service can be slow. Can be difficult to troubleshoot. No MAC address lookup.

Dislike

The licensing and pricing are complex. Initial setup and configuration was time consuming, but when done it was amzing.

Dislike

complex initial setup and resource heavy platform.

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SolarWinds Observability Reviews and Ratings

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Filter Reviews
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Reviewer's Industry
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Reviewer's Job Function
  • It Associate
    Gov't/PS/Ed
    Education
    Review Source

    Solar Winds Provides Device Flexibility and Alerts but Service Response Is Often Slow

    4.0
    Feb 12, 2026
    Solar Winds is great for managing a network. It's vendor agnostic and works well with various devices via SNMP. It can be cumbersome to set up, but once it's running you get great visibility into the network. I recommend setting up NetFlow with it to get great insight into your network.
  • It Manager
    10B+ USD
    IT Services
    Review Source

    Network and Server Monitoring Features Noted Amid Reports of Complex Setup Process

    5.0
    Apr 1, 2026
    Single platform to monitor Networks devices, servers, virtualization, storage, SAN switches and applications
  • NETWORK ADMINISTRATOR
    50M-1B USD
    Banking
    Review Source

    High Cost and Performance Issues Detract from Otherwise Well-Designed Tool

    4.0
    May 12, 2025
    I use the network monitor module because i am the netadmin in the bank i work, in general the experience was regular because y don't have enough licence to monitor all my network devices. Solarwinds works well but sometimes is too slow when displaying the graphics or showing real time data.
  • Manager of IT Services
    <50M USD
    IT Services
    Review Source

    Unveiling a Comprehensive Infrastructure View Product

    4.0
    Feb 6, 2025
    It's a good product to use to get an overall infrastructure view. Most of the necessary tools are included in the platform.
  • Engineer
    <50M USD
    IT Services
    Review Source

    Expanding Your Reach with SolarWind's Observability

    4.0
    Jan 17, 2025
    One of the best monitoring, performance monitoring and management tools. SolarWinds Observability provides expanded monitoring and management of both on-prem and cloud environments to help us optimize performance and ensure availability across today's modern, distributed IT infrastructure.
...
Showing Result 1-5 of 1050

Showing data for 1048 ratings and reviews for Infrastructure Monitoring Tools market. View all 1333 ratings and reviews across markets for a complete picture.

4.3

(1048 Ratings)

Rating Distribution

5 Star
45%
4 Star
47%
3 Star
7%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.5