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  3. SolarWinds Observability
Logo of SolarWinds Observability

SolarWinds Observability

bySolarWinds
in
4.2
Market Presence: Infrastructure Monitoring Tools, Network Automation Platforms

Overview

Product Information on SolarWinds Observability

Updated 15th April 2024

What is SolarWinds Observability?

SolarWinds Observability is a SaaS offering built to extend visibility across the cloud-native, on-prem, and hybrid technology stack, enabling DevOps, IT ops, and Cloud Ops teams to spend more time developing new, modern applications and infrastructures, fuel innovation while continuing to meet SLAs and exceed customer expectations in legacy on-prem and hybrid IT via a single, unified offering.

SolarWinds Observability Pricing

SolarWinds Observability is delivered and priced as a SaaS solution with pricing based on the specific functionalities purchased—network observability, infrastructure observability, database observability, application observability, digital experience observability (synthetics and real user experience monitoring priced separately), and log observability. You can purchase one or more of the functionalities and expand as your needs evolve without any disruption or additional deployment.

SolarWinds Observability Product Images

Observability dashboard
Observability dashboard

Overall experience with SolarWinds Observability

Security Architecture
50M - 250M USD, IT Services
FAVORABLE

“A reliable monitoring Tool that improves visibility and reduce downtime”

4.0
Jul 11, 2025
It has hepled us to monitor our IT systems more effectively in one central place. it gives a clear picture of how our application,server and network are performing in real time. The dashboard are easy to understand and alerts help us quickly catch the problems before they affect our users .setting us it was smooth and the support team was helpful whenever we had any questions.
SENIOR ENGINEER
30B + USD, Banking
CRITICAL

“A monitoring "Jack of all trades, master of none"”

3.0
Mar 6, 2024
Solarwinds does the basics of monitoring well, but it can often be clunky, slow and unintuitive. It does the basics of what you'd expect a monitoring tool to do, well, in terms of polling, general ping and snmp feedback of devices, but you will spend most of your time waiting for it to load or refresh, or getting frustrated in trying to organise different graphs and views of the data you want. The tooling in theory is great, but it is hamstrung by it's GUI and slow nature. It also appears to be a product that requires a lot of attention in terms of patching/hotfixes.

About Company

Company Description

Updated 25th July 2024

SolarWinds (NYSE:SWI) provides simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today’s modern, distributed, and hybrid environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK community, help us to address customers’ needs in solutions for observability, IT service management, application performance, and database management now and in the future.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
Austin, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
http://www.solarwinds.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SolarWinds Observability
Deciding Factors: SolarWinds Observability Vs. Market Average
Performance of SolarWinds Observability Across Market Features

SolarWinds Observability Likes & Dislikes

Like

The best part I like about this product is that it bring everything together such as server, application, cloud and network monitoring. I really like the real time alerts, which helps us to fixes before they turn into major problems. It is saving my lots of times.

Like

The IPAM tooling built into Solarwinds is OK, but you can get better products dedicated to that. In terms of monitoring, the simple stuff such as ping and snmp polling is easy enough to configure. Getting devices hooked into Solarwinds is managable.

Like

The key strength of SolarWinds Observability is its comprehensive network monitoring capabilities> The platform offers real time visibility into network devices, intuitive dashboards and configurable alerts, which help in proactive issue detection and faster troubleshooting. Ease of deployment and centralized management are additional advantages that add value for day-to-day operations.

Dislike

It is observed that some part of the interface can feel a bit confusing or overwhelming for the new user who using this product first time. it takes some time for them to fully understand the product.

Dislike

The UI is slow and clunky. You will spend most of your time waiting for Solarwinds to refresh, or trying to figure out why your graphs aren't working as expected. It can be difficult and frustrating to set up custom configurations. It feels like it is trying to do too many things, almost Jack of All Trades, instead of being a master of one.

Dislike

While the overall experience is positive, initial alert configuration and fine tuning may require some effort in complex environments. Additionally, understanding licensing and feature scope at the beginning can take time for new customers.

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Peer Discussions

SolarWinds Observability Reviews and Ratings

Showing data for 110 ratings and reviews for Network Automation Platforms market. View all 1323 ratings and reviews across markets for a complete picture.

4.2

(110 Ratings)

Rating Distribution

5 Star
42%
4 Star
46%
3 Star
12%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Security Architecture
    50M-1B USD
    IT Services
    Review Source

    A reliable monitoring Tool that improves visibility and reduce downtime

    4.0
    Jul 11, 2025
    It has hepled us to monitor our IT systems more effectively in one central place. it gives a clear picture of how our application,server and network are performing in real time. The dashboard are easy to understand and alerts help us quickly catch the problems before they affect our users .setting us it was smooth and the support team was helpful whenever we had any questions.
  • Technical Manager
    <50M USD
    IT Services
    Review Source

    Reliable Network Monitoring and Observability with Strong operational visibility

    5.0
    Jan 7, 2026
    SolarWinds Observability has been deployed for one of our customers and provided a stable and effective platform for monitoring and managing network devices. Overall, the experience has been positive, particularly in terms of visibility into network performance, device health and proactive alerting. It has helped the customer improve operational monitoring and quickly identify network-related issues.
  • IT- SECURITY
    1B-10B USD
    Banking
    Review Source

    Best Monitoring tool for network devices

    4.0
    Jan 22, 2025
    Extend visibility across cloud native, on-prem, and hybrid deployments.
  • SENIOR ENGINEER
    10B+ USD
    Banking
    Review Source

    A monitoring "Jack of all trades, master of none"

    3.0
    Mar 6, 2024
    Solarwinds does the basics of monitoring well, but it can often be clunky, slow and unintuitive. It does the basics of what you'd expect a monitoring tool to do, well, in terms of polling, general ping and snmp feedback of devices, but you will spend most of your time waiting for it to load or refresh, or getting frustrated in trying to organise different graphs and views of the data you want. The tooling in theory is great, but it is hamstrung by it's GUI and slow nature. It also appears to be a product that requires a lot of attention in terms of patching/hotfixes.
  • IT Infrastructure Architect
    50M-1B USD
    Services (non-Government)
    Review Source

    Solarwinds

    4.0
    Mar 7, 2024
    We've used SolarWinds for a number of years, we use this alongside our network provider and has helped us to get deep insights into what's happening with our network equipment, both current and historical, with the ability to configure alerts for when devices go offline. Most of the options are very customizable.
...
Showing Result 1-5 of 114

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