Overview
Product Information on Sophos Email
What is Sophos Email?
Sophos Email Pricing
Overall experience with Sophos Email
“Accurate Phishing Protection And Easy Policies, Yet Quarantine Delays Legitimate Mail”
“UX has room for improvement”
About Company
Company Description
Sophos is a global provider of advanced cybersecurity solutions. Their main focus is the delivery of an extensive range of security technologies including Managed Detection and Response (MDR), incident response services, as well as endpoint, network, email, and cloud security systems. These products and services are designed to help organizations combat various cyber threats such as active adversaries, ransomware, phishing, and malware. The company offers fully-managed, turnkey security solutions, providing cybersecurity-as-a-service to organizations worldwide. Moreover, Sophos hosts a cloud-based management console, known as Sophos Central, and supports the Sophos X-Ops, a cross-domain threat intelligence unit. The unit enriches the Sophos Adaptive Cybersecurity Ecosystem by optimizing its centralized data lake with a powerful set of open APIs. Sophos' operations are globally distributed and the company's headquarters are in Oxford, U.K.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Sophos Email
Reviewer Insights for: Sophos Email
Deciding Factors: Sophos Email Vs. Market Average
Performance of Sophos Email Across Market Features
Sophos Email Likes & Dislikes
For me and my team the strongest part is its accuracy in filtering out phishing, spoofing and malicious attempts. We had so many instances where our employees and even CEO's names were being used to ask money from other employees as gift cards and sadly a few new joiners fell prey to them. But after we started using the service, not even one such attempt reached the users. Further, the admin console feels easy to navigate and label.
We like that this is part of a package deal that includes other kinds of protections, giving us a single dashboard for all of them. Personally I don't have access to that, but my team mates do. I also like that the emails sent by the email protection suite have hotlinks in them to act instantly, rather than forcing me to log in first to execute those actions.
- Seamless integration with Microsoft 365 / Exchange Online - Effective phishing and spam filtering with low false positives - Centralized management console (Sophos Central) with intuitive administration
We have to send enquiries to many companies across countries, usually from their website contact form. The responses we receive are also quarantined, delaying communications. We are exploring alternative approaches and tweaks to solve this. The reporting process could've been more easier, as it takes more steps for me. The support in general has been good, but some low-priority issues can take more time then we prefer.
By default, the overview of quarantained emails shows only the most recent week worth of emails. But the summary counts how many there are altogether. So the summary could show 2, then I click into it to review and see only 1. Then I have to remember: oh yeah, it's limited by date and won't show the other until I happen to find the lower cut-off date that includes the other one. Let's start hunting!
- Reporting features are somewhat limited and could be more customizable - Console performance can be slow when handling large volumes of data - Some advanced features (e.g. encryption, DLP) require additional licensing
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Peer Discussions
Sophos Email Reviews and Ratings
- RESEARCH LEAD<50M USDIT ServicesReview Source
Accurate Phishing Protection And Easy Policies, Yet Quarantine Delays Legitimate Mail
Been using Sophos Email mainly with our Microsoft 365 environment. It's been a dependable choice for the most part. It didn't take much effort to get the initial setup, and it reduced phishing and spam for our end users noticeably. I do wish that the message tracing part could've been improved, as it needs more clicks to get the details I need. - IT TEAMLEAD50M-1B USDReal EstateReview Source
Reliable Email Security with Strong Microsoft 365 Integration
Sophos Email has proven to be a reliable and efficient email security solution for our Microsoft 365 environment. I delivers strong protection against phishing and spam while being easy to administer through Sophos Central. The integration with Exchange Online was smooth and the user experience is straightforward. Reporting could be more advanced and the interface can feel slow with larger tenants, but overall the solution provides excellent value and dependable security. - Business Development Associate<50M USDIT ServicesReview Source
Sophos Email Protection
Overall, this product was fairly easy to set up and deploy, especially for cloud-based environments. It offers strong protection, sometimes too strong with false positives, but has performed well against malware and phishing attacks. Users can manage any quarantined emails if you wish to give them access to this. It is fairly expensive compared to other products, struggles with some detection around spoofed emails and has some compatibility issues with some firewalls. - IT Manager<50M USDEnergy and UtilitiesReview Source
Reliable Email Protection with Efficient Reporting and Quarantine Management
I find it comforting that this email protection system works. Although the system had initially its challenges, these were resolved successfully by 2023. Ever since, the product has been dependable, has required very little training, and has instilled confidence that the company's email communications are fully protected. - IT Manager<50M USDHealthcare and BiotechReview Source
Sophos Email Simplifies Spam Administration but their is limited quarantine retention
Sophos Email is a great product and really helps with ease of use for both administration of spam filtering and ease of use for our users.