Overview
Product Information on Sprinklr Service
What is Sprinklr Service?
Sprinklr Service Pricing
Overall experience with Sprinklr Service
“Unified platform to streamline operations and optimisation”
“Detailed analytics available, but complex setup hampers team collaboration”
About Company
Company Description
Sprinklr is an enterprise that aims to unify different teams to improve customer satisfaction. Established in 2009, the company initially observed that fragmented software solutions were disrupting the customer experience and stifling growth. To address this, Sprinklr developed a single-code architecture platform to eliminate internal organizational silos. The company has now evolved into a prominent organization delivering a Unified Customer Experience Management platform. This system utilizes Sprinklr AI+ to assist teams across customer service and marketing departments in engaging with and enhancing customer experiences across all modern channels. Sprinklr, while based in New York City, operates in 25 countries, across 24 time zones, and serves numerous notable enterprises.
Company Details
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Sprinklr Service Reviews and Ratings
- Manager, Customer Service and Support50M-1B USDTravel and HospitalityReview Source
Unified platform to streamline operations and optimisation
Choosing Sprinklr gives us everything in one place for the first time, instead of having multiple systems to deliver capabilities (channel coverage, CSAT, quality, AI Agents). While not all features are best-in-class, they are all very good. The benefit we get from a frictionless experience of having it all in one place frees my team and I up to focus on innovating and refining our operations and customer experience.
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