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  3. Symantec Managed Security Services, Worldwide
Logo of Symantec Managed Security Services, Worldwide

Symantec Managed Security Services, Worldwide

byBroadcom
in Managed Security Services
3.5

Overview

Service Information on Symantec Managed Security Services, Worldwide

Updated 13th October 2025

What is Symantec Managed Security Services, Worldwide?

Symantec Managed Security Services is a software solution that offers continuous monitoring and analysis of security events to help organizations detect, respond to, and manage cyber threats. The software provides threat intelligence, incident response, and vulnerability management by leveraging advanced analytics and a global network of security operation centers. It assists businesses in addressing security challenges by streamlining event detection, evaluating risks, and supporting compliance with regulatory requirements. The software integrates with existing security infrastructures to deliver real-time alerting and reporting, helping organizations strengthen their security posture and manage potential security incidents efficiently.

Symantec Managed Security Services, Worldwide Pricing

Symantec Managed Security Services is a service offered with a pricing model that typically involves subscription-based recurring fees determined by the scope of security monitoring, number of assets covered, and level of service selected, which can include options such as incident response, threat intelligence, and compliance support. Pricing may vary based on factors like deployment size and specific service requirements.

Overall experience with Symantec Managed Security Services, Worldwide

SENIOR CYBER SECURITY ANALYST
250M - 500M USD, Insurance (except health)
FAVORABLE

“Excellent Product ”

4.0
Apr 27, 2023
Symantec helps to secure our organization. We have been using symantec for endpoint since last 5 years. it is one of the best endpoint security tool available in the market.
IT SECURITY & RISK MANAGEMENT ASSOCIATE
50M - 250M USD, IT Services
CRITICAL

“Navigating Symantec MSS: Challenges Amidst Outdated Interface”

3.0
Jan 29, 2025
Symantec MSS offers businesses an easy solution to easily deploy security services on a large scale, while ensuring sufficient visibility across most assets. When compared to traditional managed services, the level 1 escalation/triage team is quick to act on alerts and escalations are fast as well. However, the quality of analysis and correlation is below par and requires a significant amount of investigation by the customer even for simple false positives.

About Company

Company Description

Updated 24th April 2024

Broadcom Inc. is a global entity focusing on the design, development, and supply of semiconductor and infrastructure software solutions. Through these operations, the firm addresses the primary issue of providing efficient top-notch technology-based solutions.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1960
Head office location
San Jose, United States
Number of employees
10001+
Website
http://www.broadcom.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Symantec Managed Security Services, Worldwide
Performance of Symantec Managed Security Services, Worldwide Across Market Features

Symantec Managed Security Services, Worldwide Likes & Dislikes

Like

User friendly Helps to keep environment secure Analysis is easy

Like

Symantec MSS can easily integrate with most existing business systems, tools and assets without needing complex configuration. The L1 analyst team is quick to triage and escalate as well.

Like

Its design is simple and easy to use and install, cloud management is remarkable. In each update they innovate and offer new versions of itself. Your attention to the public is very professional.

Dislike

tree structure can be better

Dislike

The interface of the MSS is highly outdated. Even after Broadcom acquisition, it looks exactly the same with just the colours changed ot purple instead of yellow. Navigation is difficult, and it is not easy to get a simple high-level overview of alerts without some tinkering. Furthermore, the quality of data and analysis by the MSS analysts is abysmal - there are times when they fail to triage an alert and do not offer alternatives to gather more data either, even though all raw logs are within their possession.

Dislike

Sometimes, the updates take time to be implemented correctly, so they generally have failures that are resolved with another compilation. There are still missing features that can be obtained from other suppliers.

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Peer Discussions

Symantec Managed Security Services, Worldwide Reviews and Ratings

3.5

(27 Ratings)

Rating Distribution

5 Star
37%
4 Star
52%
3 Star
7%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

4.2

Delivery & Execution

4.1

Integration & Deployment

4.4

Service & Support

4.5

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    Navigating Symantec MSS: Challenges Amidst Outdated Interface

    3.0
    Jan 29, 2025
    Symantec MSS offers businesses an easy solution to easily deploy security services on a large scale, while ensuring sufficient visibility across most assets. When compared to traditional managed services, the level 1 escalation/triage team is quick to act on alerts and escalations are fast as well. However, the quality of analysis and correlation is below par and requires a significant amount of investigation by the customer even for simple false positives.
  • SENIOR CYBER SECURITY ANALYST
    50M-1B USD
    Insurance (except health)
    Review Source

    Excellent Product

    4.0
    Apr 27, 2023
    Symantec helps to secure our organization. We have been using symantec for endpoint since last 5 years. it is one of the best endpoint security tool available in the market.
  • Project Analyst
    50M-1B USD
    IT Services
    Review Source

    Excellent tool to protect your company's data

    5.0
    Jan 12, 2020
    Symantec Managed Security Services is a large provider of data security and cloud services whose set of services and functions makes them have an impressive range of options, so even when each company has needs and requirements, it can easily adapt and establish most suitable solutions satisfactorily.
  • IT Specialist
    50M-1B USD
    Energy and Utilities
    Review Source

    You can watch the attacks on your system here.

    4.0
    Jan 5, 2020
    A product that works with Symantec Endpoint Protection. A product that works with Symantec Endpoint Protection. With this product, you can follow what is happening at the endpoints in the network. It also checks and shows you the contents of the mail. You can watch the attacks on your system here.
  • Cybersecurity Expert
    50M-1B USD
    IT Services
    Review Source

    It is a comprehensive product with everything you need to protect your business

    5.0
    Dec 3, 2019
    Symantec Managed Security Services is being used by many cybersecurity experts across the globe all because of it indepth capability of monitoring and correlating with the global threat landscape. this product is able to achieve this because of its unique way of analysing big data (Bid Data Analytics). More so its incident handling capabilities are more to what they offer. in every stage of the attack cycle, Symante Managed Security seems to offer capabilites that can assist to tackle the incident and give a report of how and when the incident occured. It also shows what the mitigations where at the time.
Showing Result 1-5 of 25

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