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  3. Symantec Managed Security Services, Worldwide
Logo of Symantec Managed Security Services, Worldwide

Symantec Managed Security Services, Worldwide

byBroadcom
in Managed Security Services
3.4

Overview

Service Information on Symantec Managed Security Services, Worldwide

Updated 13th October 2025

What is Symantec Managed Security Services, Worldwide?

Symantec Managed Security Services is a software solution that offers continuous monitoring and analysis of security events to help organizations detect, respond to, and manage cyber threats. The software provides threat intelligence, incident response, and vulnerability management by leveraging advanced analytics and a global network of security operation centers. It assists businesses in addressing security challenges by streamlining event detection, evaluating risks, and supporting compliance with regulatory requirements. The software integrates with existing security infrastructures to deliver real-time alerting and reporting, helping organizations strengthen their security posture and manage potential security incidents efficiently.

Symantec Managed Security Services, Worldwide Pricing

Symantec Managed Security Services is a service offered with a pricing model that typically involves subscription-based recurring fees determined by the scope of security monitoring, number of assets covered, and level of service selected, which can include options such as incident response, threat intelligence, and compliance support. Pricing may vary based on factors like deployment size and specific service requirements.

Overall experience with Symantec Managed Security Services, Worldwide

SENIOR CYBER SECURITY ANALYST
250M - 500M USD, Insurance (except health)
FAVORABLE

“Excellent Product ”

4.0
Apr 27, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
IT SECURITY & RISK MANAGEMENT ASSOCIATE
50M - 250M USD, IT Services
CRITICAL

“Navigating Symantec MSS: Challenges Amidst Outdated Interface”

3.0
Jan 29, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 24th April 2024

Broadcom Inc. is a global entity focusing on the design, development, and supply of semiconductor and infrastructure software solutions. Through these operations, the firm addresses the primary issue of providing efficient top-notch technology-based solutions.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1960
Head office location
San Jose, United States
Number of employees
10001+
Website
http://www.broadcom.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Symantec Managed Security Services, Worldwide Reviews and Ratings

3.4

(27 Ratings)

Rating Distribution

5 Star
37%
4 Star
52%
3 Star
7%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    Navigating Symantec MSS: Challenges Amidst Outdated Interface

    3.0
    Jan 29, 2025
    Symantec MSS offers businesses an easy solution to easily deploy security services on a large scale, while ensuring sufficient visibility across most assets. When compared to traditional managed services, the level 1 escalation/triage team is quick to act on alerts and escalations are fast as well. However, the quality of analysis and correlation is below par and requires a significant amount of investigation by the customer even for simple false positives.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    IT Services
    Review Source

    Navigating Symantec MSS: Challenges Amidst Outdated Interface

    3.0
    Jan 29, 2025
    Symantec MSS offers businesses an easy solution to easily deploy security services on a large scale, while ensuring sufficient visibility across most assets. When compared to traditional managed services, the level 1 escalation/triage team is quick to act on alerts and escalations are fast as well. However, the quality of analysis and correlation is below par and requires a significant amount of investigation by the customer even for simple false positives.
  • Read All 25 Reviews

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Symantec Managed Security Services, Worldwide Likes & Dislikes

Like

User friendly Helps to keep environment secure Analysis is easy

Like

User friendly Helps to keep environment secure Analysis is easy

Like

User friendly Helps to keep environment secure Analysis is easy

Dislike

The interface of the MSS is highly outdated. Even after Broadcom acquisition, it looks exactly the same with just the colours changed ot purple instead of yellow. Navigation is difficult, and it is not easy to get a simple high-level overview of alerts without some tinkering. Furthermore, the quality of data and analysis by the MSS analysts is abysmal - there are times when they fail to triage an alert and do not offer alternatives to gather more data either, even though all raw logs are within their possession.

Dislike

The interface of the MSS is highly outdated. Even after Broadcom acquisition, it looks exactly the same with just the colours changed ot purple instead of yellow. Navigation is difficult, and it is not easy to get a simple high-level overview of alerts without some tinkering. Furthermore, the quality of data and analysis by the MSS analysts is abysmal - there are times when they fail to triage an alert and do not offer alternatives to gather more data either, even though all raw logs are within their possession.

Dislike

The interface of the MSS is highly outdated. Even after Broadcom acquisition, it looks exactly the same with just the colours changed ot purple instead of yellow. Navigation is difficult, and it is not easy to get a simple high-level overview of alerts without some tinkering. Furthermore, the quality of data and analysis by the MSS analysts is abysmal - there are times when they fail to triage an alert and do not offer alternatives to gather more data either, even though all raw logs are within their possession.

Reviewer Insights for: Symantec Managed Security Services, Worldwide
Performance of Symantec Managed Security Services, Worldwide Across Market Features