Overview
Product Information on Sysomos Listen
What is Sysomos Listen?
Sysomos Listen Pricing
Overall experience with Sysomos Listen
“Sysomos - Listen the insights about your brand effectively”
“Strong on specific channels, but overall experience is poor”
About Company
Company Description
Meltwater is a company that delivers a comprehensive toolkit incorporating media, social, consumer and sales intelligence. The main business problem it helps solve is the lack of actionable insight from large data sets. They break down information overload, analyzing around 1 billion pieces of daily content and turning them into crucial insights that offer a competitive advantage. Spanning six continents with a myriad of offices, Meltwater serves a global clientele, providing trusted solutions for brands seeking impact.
Company Details
Do You Manage Peer Insights at Meltwater?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Sysomos Listen
Performance of Sysomos Listen Across Market Features
Sysomos Listen Likes & Dislikes
I like the UI of the tool. The information is presented in a very simple but detailed format.
Sysomos is very strong with mining data from Twitter, and Instagram, just as long as the content uses your keywords and hashtags, but is very weak when it comes to mining data from other channels.
It is very easy and user-friendly. Data fetching power of Sysomos is incredible.
Sometimes I felt that few reports are not generating at my end ( may be because of internet Issues )
User experience is very poor, hence adoption from company users is very low.
Sometimes it took time in fetching data, but sometimes
Top Sysomos Listen Alternatives
Peer Discussions
Sysomos Listen Reviews and Ratings
- Associate - Projects10B+ USDIT ServicesReview Source
Sysomos - Listen the insights about your brand effectively
The tool has good user interface to make your social listening super easy. I have worked on this tool and found it very productive as it gave me many insights that would have never discovered about our clients. - Executive - Digital Analytics Services50M-1B USDMiscellaneous
Sysomos - best listening tool for a beginner
Sysomos was the best tool I used as a beginner in Social media analytics. It's very easy to use and very user-friendly. It helped me in my starting career as it's the easiest and most efficient listening tool. Boolean query setup was the most important and useful part. Overall data fetching capability of Sysomos is best. - Social Media Insights Analyst1B-10B USDEducationReview Source
A good tool to consider for social monitoring purpose
I Feel it is a great tool for social monitoring. But of late the change in User interface and the functionalities made me give a lesser rating. I feel the older interface was easy to use and simple. the newer interface is a bit clunky - Digital Communications Manager<50M USDMiscellaneousReview Source
Strong on specific channels, but overall experience is poor
Overall, Sysomos was very strong in terms of capturing mentions on specific channels, but leaves a lot to be desired when it comes to other channels. User experience on the channel, particularly on the Analyze function has a lot to be improved, as it is not as intuitive. Servicing from the accounts or client success team is also a big room for improvement. - Vice President Strategic Analytics50M-1B USDMediaReview Source
Feature rich product with good customer support
the product has functioned well and new features and roadmap have met our expectations. customer support has been very good.