TierPoint has been a pleasure to work with. We have been a customer for more than a decade, and our uptime has consistently been 99.99%. it is a tremendous relief not to worry about the fundamentals of the environment, power, cooling, and connectivity have all been top notch. Having staff on site 24 hours a day has also been extremely helpful Even simple requests such as rebooting a server or checking what is displayed on a console, are handles quickly and professionally. Overall, the experience has been excellent