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Logo of Tradeshift

Tradeshift

byTradeshift
in
4.7
Market Presence: Source-to-Pay Suites, E-invoicing Compliance Applications

Overview

Product Information on Tradeshift

Updated 13th October 2025

What is Tradeshift?

Tradeshift is a software that enables businesses to automate and manage processes related to procurement, invoicing, and supplier collaboration. The software offers solutions for electronic invoicing, digital procurement workflows, and online supplier management, aiming to streamline financial operations and enhance visibility in supply chains. It supports the exchange of business documents such as invoices and purchase orders in various formats and facilitates compliance with regulatory standards in electronic document processing. Tradeshift provides integration capabilities with enterprise resource planning systems and other business software to promote connectivity and data synchronization across financial and supply chain operations. The software addresses the business problem of manual and fragmented procurement and invoicing processes, helping organizations reduce operational overhead, improve efficiency, and maintain secure communications with trading partners.

Tradeshift Pricing

Overall experience with Tradeshift

Finance Manager
3B - 10B USD, Consumer Goods
FAVORABLE

“Invoice Integration Effective for High Volume, Yet UI and Support Present Challenges”

5.0
Feb 19, 2026
Our experience cooperating with Tradeshift has undoubtedly improved over the last few years. When the appropriate people were allocated to our account, thanks to their experience and knowledge, our needs were finally understood and solutions to solve our inefficiencies were found.
Procurement Excellence
3B - 10B USD, Services (non-Government)
CRITICAL

“Userfriendly solution for the P2P process”

3.0
Dec 3, 2020
In general Tradeshift provides a technically well developed solution. It is user friendly and it brings a lot of value to the P2P processes. We are struggling with the support and professional services provided by the organisation and also we need to make a lot more efforts on our side than expected to make technical developments and to onboard suppliers.

About Company

Company Description

Updated 10th September 2024

Tradeshift is a global digital network and platform designed to transform procure-to-pay processes, connecting over a million businesses worldwide on a single cloud-based network. It streamlines procurement, invoicing, and accounts payable automation, allowing companies to digitize their supply chains and reduce manual tasks. Tradeshift enables faster supplier onboarding and collaboration, enhancing efficiency and transparency across the supply chain. With additional solutions for B2B marketplaces and embedded financial services, Tradeshift helps businesses achieve seamless digital transactions and accelerate supplier engagement​.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2009
Head office location
Belgium
Number of employees
201 - 500
Website
www.babelway.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Tradeshift
Performance of Tradeshift Across Market Features

Tradeshift Likes & Dislikes

Like

Invoice integrations are a game changer: from we invoice send the invoice to you in the way and with the content we want to the Tradeshift invoice fully matches our ERP details and it can be posted touchless. That helps big time with high-volume vendors. On the other hand, for less experienced customers, TIE's expertise and their suggestions/recommendations are key when roadblocks/errors appear.

Like

Userfriendliness and the value it brings to the P2P process

Like

My fave thing about tradeshift is the centralization. Moving approvals, invoicing, and comms into one home is mega-helpful.

Dislike

L1 support service has room for improvement when it comes to proactiveness and following up on open issues. L2 support quite often becomes a bottleneck, requiring escalation to CSM WebUI design gap (at least in our pov, also affecting our integrated suppliers): when an invoice with multiple lines triggers an error, it is not possible to identify which line has the error. Ticket creation when support is required is painful for our vendors.

Dislike

It takes more time than expected to bring new suppliers onboard. Tradeshift needs to improve support and professional services and better serve its clients

Dislike

There's definitely a learning curve and setup can be a pain. Honestly, getting suppliers to cooperate has been frustrating too.

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Peer Discussions

Tradeshift Reviews and Ratings

4.7

(48 Ratings)

Rating Distribution

5 Star
38%
4 Star
48%
3 Star
10%
2 Star
4%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.1

Service & Support

4.1

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Finance Manager
    1B-10B USD
    Consumer Goods
    Review Source

    Invoice Integration Effective for High Volume, Yet UI and Support Present Challenges

    5.0
    Feb 19, 2026
    Our experience cooperating with Tradeshift has undoubtedly improved over the last few years. When the appropriate people were allocated to our account, thanks to their experience and knowledge, our needs were finally understood and solutions to solve our inefficiencies were found.
  • Chief Of Staff
    <50M USD
    Software
    Review Source

    Implementation Eases Manual Work Amid Supplier Coordination Challenges and Learning Curve

    5.0
    Dec 30, 2025
    Tradeshift has been a strong, reliable platform for managing our supplier relationships and invoice workflows at scale. Once implemented, it significantly reduced manual work, improved visibility into AP processes, and created a more structured, auditable flow for invoices and supplier interactions. The product is robust and continues to improve, especially for orgs with complex needs.
  • TECHNOLOGY ANALYST
    10B+ USD
    Miscellaneous
    Review Source

    Receive payment from suppliers on both Adhoc and recurring basis

    4.0
    Jan 26, 2023
    Tradeshift Pay is a platform that enable businesses to receive payment from multiple suppliers. The platform is configured to perform the transaction on both Recurring and Adhoc basis.
  • PRODUCT MANAGER
    50M-1B USD
    Miscellaneous
    Review Source

    A fine invoice management tool!

    4.0
    Feb 3, 2022
    We were able to submit invoice quickly to customers with the help of this platform.
  • Product Development Manager
    1B-10B USD
    Services (non-Government)
    Review Source

    Each trading process could be managed from your platform

    4.0
    Jan 17, 2022
    It is a financial control tool related to online purchases and sales with complete advice, this tool facilitates access management and real-time visualization of processes related to online commerce, it also has artificial intelligence operation so that each process is carried out Completely and without display problems or damage due to failures
...
Showing Result 1-5 of 45

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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