Overview
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What is UMAX?
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“A true business and IT partner for utilities with proven best practice experience.”
About Company
Company Description
Itineris is immersed in the development and implementation of UMAX, a specific CRM solution designed for utility organizations. UMAX, which operates on the Microsoft Dynamics 365 platform and is delivered as a service in the Microsoft Azure Cloud, leverages advanced technologies such as artificial intelligence and workflow automation. It addresses several utility service delivery processes, including meter reading, cash collection, asset management, rate complexity, conservation efforts and campaign programs. The solution results in improved customer interaction and streamlined business routines. Established in 2003, Itineris serves various regional markets across Europe, the United Kingdom, and North America. It employs a team specializing in utility services and IT. The company upholds key values of authenticity, innovative risk-taking, and consideration for partners and communities.
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- IT Manager1B-10B USDEnergy and UtilitiesReview Source
A true business and IT partner for utilities with proven best practice experience.
Itineris has proven to be a true partner in all aspects of the relationship. Recently we renewed our contract with Itineris until 2022 with likely extension until 2025 (+7 years). ALM en roadmap strategy is joint effort.
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