As a small team we find using the CMS pretty straight forward and training others is not too bad. However, at the moment we aren't taking full advantage of all the features and updates the product has to offer. Through tailored meetings and guidance, I feel that our customer manager has done an amazing job at keeping us updated and motivated. We had productive sessions on looking to the future and ways we can improve not only our employee expereince with the product but also how we can become more efficient as a team and work smarter using technology.

The Unily product is good especially compared to alternatives available on the market, but the onboarding experience was challenging and their service is challenging. If you select this vendor be prepared to manage them heavily. Most of their staff are new and not well trained on the product. Their default answer is always to look at their customer community forum, but many of the articles lack a necessary level of detail to actually be useful.