Overview
Overall experience with Unily
“Unily - good product poor service”
About Company
Company Description
Unily is an organization-oriented platform aimed at enhancing employee experiences by promoting connectivity, knowledge, and engagement throughout the workforce. The primary business problem that Unily addresses is effective communication and interaction among employees across diverse enterprise environments.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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Peer Discussions
Unily Reviews and Ratings
- Director of Communications10B+ USDBankingReview Source
Stronger organizational alignment offset by complex backend content management
Our experience with Unily has been very positive, particularly in enabling us to bring together a complex, distributed workforce during a period of significant organizational change. As we navigated a large-scale merger, Unily provided a centralized, scalable platform that allowed us to deliver timely, targeted communications while maintaining a consistent employee experience. - SENIOR COMMUNICATIONS MANAGER10B+ USDRetailReview Source
Efficient Upgrades, Product Innovations, Help Small Teams Maximize Potential
As a small team we find using the CMS pretty straight forward and training others is not too bad. However, at the moment we aren't taking full advantage of all the features and updates the product has to offer. Through tailored meetings and guidance, I feel that our customer manager has done an amazing job at keeping us updated and motivated. We had productive sessions on looking to the future and ways we can improve not only our employee expereince with the product but also how we can become more efficient as a team and work smarter using technology. - Communications Associate10B+ USDHardwareReview Source
Robust integration focus drives continuous improvement, but search needs work
Unily is a complete platform that helped us to address our major pain points. It has a great focus on integrations; it develops next steps and has a strong vision about the future needs of employees which helps us to continuously improve where needed and focus on other relevant improvements. the cms is easy to use so our hundreds of content manager feel comfortable using it and publishing information - Software Developer10B+ USDIT ServicesReview Source
Solid CMS functionality for EX, but deeper customization is limited
Unily has a great package of functionality to get you started in improving EX and allows customization. - HEAD OF INTERNAL COMMS50M-1B USDIT ServicesReview Source
Unparalleled Support and Collaborative Features: A Client's Experience
My experience with Unily has been fantastic. The service has been exceptional and the support is second to none. Our CSM is always on hand to answer questions, solve queries and generally bounce ideas off. They've encouraged us to collaborate with their other customers, also, to help one another with our experiences. In terms of the product, I am an absolute advocate of Unily. I have seen it evolve over the years, going from strength to strength in terms of its product offering; well designed and useful features, engagement widgets, user experiences and more.


