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  3. Veeva Medical CRM
Logo of Veeva Medical CRM

Veeva Medical CRM

byVeeva Systems
in CRM in Life Sciences
3.0

Overview

Product Information on Veeva Medical CRM

Updated 13th October 2025

What is Veeva Medical CRM?

Veeva Medical CRM is a software designed to support medical affairs teams in managing stakeholder engagement, tracking interactions, and maintaining compliance within life sciences organizations. The software enables users to consolidate information and communications with healthcare professionals, ensuring efficient collaboration and documentation. It offers features for managing scientific exchanges, organizing key opinion leader profiles, automating meeting scheduling, and capturing insights from field interactions. Veeva Medical CRM addresses the need for visibility and control over medical communications while supporting regulatory requirements and operational transparency. The software aims to facilitate informed decision-making and consistent interaction management across distributed teams.

Veeva Medical CRM Pricing

Veeva Medical CRM software typically follows a subscription-based pricing model, where organizations pay a recurring fee based on the number of users and modules selected. Pricing may vary depending on deployment scope, additional features, and integration requirements. The software is structured for scalable usage and may include tailored contract terms based on customer needs and enterprise size.

Overall experience with Veeva Medical CRM

SC IT Lead
500M - 1B USD, Healthcare and Biotech
FAVORABLE

“Veeva eTMF implementation”

4.0
Sep 4, 2020
the implementation of eTMF module from Veeva has reported multiple benefits to our company, being able the whole group to perform clinical data file management
DATA ARCHITECT
1B - 3B USD, Healthcare and Biotech
CRITICAL

“Easy-to-Use Interface Faces Challenges With Outdated and Inefficient Integrations”

3.0
Jul 30, 2025
Has a lot of integration options for various operations, but it is very tedious, slow and outdated. A lot of batch operations in order to get the integrations to work.

About Company

Company Description

Updated 7th December 2023

Veeva Systems Inc. specializes in providing cloud-based software solutions for the global life sciences industry. The firm's innovative products are used by a wide variety of companies in the sector. Its headquarters are located in the San Francisco Bay Area and it operates additional offices across Canada, Europe, Asia, and Latin America. The company is committed to the constant development of its technological offerings to ensure it continues to address the challenges faced in the life sciences industry.

Company Details

Updated 26th February 2025
Company type
Public
Head office location
Pleasanton, United States
Number of employees
5001 - 10000
Website
http://www.veeva.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Veeva Medical CRM Reviews and Ratings

3.0

(3 Ratings)

Rating Distribution

5 Star
0%
4 Star
33%
3 Star
67%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

2.3

Integration & Deployment

3.3

Service & Support

3.0

Product Capabilities

3.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • DATA ARCHITECT
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Easy-to-Use Interface Faces Challenges With Outdated and Inefficient Integrations

    3.0
    Jul 30, 2025
    Has a lot of integration options for various operations, but it is very tedious, slow and outdated. A lot of batch operations in order to get the integrations to work.
  • SC IT Lead
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Veeva eTMF implementation

    4.0
    Sep 4, 2020
    the implementation of eTMF module from Veeva has reported multiple benefits to our company, being able the whole group to perform clinical data file management
  • IT Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    None

    3.0
    Nov 14, 2018
    None, looks like a great product in the medical space. This would work nicely in a hospital environment and keen to learn how it intergrates into Radiology.
Showing Result 1-3 of 3

Recommended Gartner Insights

  • Market Guide for CRM in Life Sciences
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Reviewer Insights for: Veeva Medical CRM
Performance of Veeva Medical CRM Across Market Features

Veeva Medical CRM Likes & Dislikes

Like

Being a SaaS tool, the upgrades are made on Veeva's part, so we just need to worry about the customized part. The implementation from Veeva was done really fast and very professional

Like

It does a good job of making the data and information collected and available. The interface is easy to use and follow.

Dislike

Sometimes, having upgrades every 3 months requires having resources for testing the changes

Dislike

It is built on top of other platforms with its own branding. It makes it difficult to play in both worlds efficiently.