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Writer

byWRITER
in
4.4
Market Presence: Generative AI Model Providers, Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity)

Overview

Product Information on Writer

Updated 13th October 2025

What is Writer?

Writer is a software designed to assist organizations with enterprise-grade content creation and editing. It offers tools for consistent brand messaging, terminology management, and automated style corrections. The software provides real-time collaboration capabilities, integrates with various business workflows, and supports compliance requirements across regulated industries. Writer helps users streamline content production, reduce manual editing efforts, and maintain alignment with internal guidelines to address challenges related to productivity, accuracy, and workflow efficiency in professional communication environments.

Writer Pricing

Writer is a software that uses a tiered subscription pricing model, offering different plans based on user needs such as individual, team, or enterprise usage, with each plan providing access to varying features and usage limits. Plans are billed either monthly or annually, and custom pricing is available for organizations with specific requirements.

Overall experience with Writer

Manager, Product Marketing
1B - 3B USD, Software
FAVORABLE

“Adherence to Brand Guidelines Streamlined for Large Marketing Teams Using Writer”

4.0
Aug 20, 2025
My experience with Writer as a product marketer has been quite positive. I like that I can stick within the brand guidelines of the company and create consistent messaging as other marketers in my large organization.
VP Product Marketing
250M - 500M USD, Software
CRITICAL

“Company Misled on Product Abilities, Performance Falls Short of Expectations”

1.0
Jul 18, 2025
I'd give it no stars if I could. T.hey misled our company with their capabilities and now will not stand behind their product.

About Company

Company Description

Updated 21st July 2025

WRITER is an end-to-end platform for building, activating, and supervising AI agents across the enterprise. It empowers IT and business teams to collaboratively build agents that automate work, improve decision making, and drive business outcomes. With WRITER, teams get a home for their AI-powered work, while builders get intuitive development tools, seamless integrations, and full oversight via approval workflows, logs, and role based controls. Powered by WRITER's Palmyra LLMs and Knowledge Graph, the platform powers accurate, reliable AI agents that meet strict security and compliance standards, including SOC 2 Type II, GDPR, HIPAA, PCI, and the ISO trust triad.

Company Details

Updated 21st July 2025
Company type
Private
Year Founded
2020
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
https://writer.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Writer
Deciding Factors: Writer Vs. Market Average
Performance of Writer Across Market Features

Writer Likes & Dislikes

Like

1. I like that it ensures that everything I create reflects the company's brand voice and tone since consistency is a company priority. 2. It saves me time by generating content and drafts quickly and accurately. For example, when I am creating a blog with Writer rather than from scratch. 3. I like that the Writer operations team is able to create agents in the tone and voice of the executives so that we can quickly draft content for them and send it over for their approval. Also, agents for internal creation (sales enablement and slack posts) are convenient to use because they understand the context of our business.

Read Full Review
Like

Nothing. You can get better results from the free tools out there.

Read Full Review
Like

We upload a brief and it produces content based on on our style guidelines and formatting.

Read Full Review
Dislike

1. License access to Writer at my company is quite limited since the roll out has been in a phased approach. I am on the team with the person in charge of the Writer relationship so we are in the first phase of the implementation process. 2. I don't like that not everyone can create their own agents/use cases. We have to go through a process to get agents approved which restricts customization for different use cases. 3. Sometimes the content needs more refinement and context of our product's capabilities and features so it is often producing a rough draft, not finalized copy

Read Full Review
Dislike

Cannot be trained like it says it can be.

Read Full Review
Dislike

It's a bit difficult to customize our own AI apps without the direct support of Writer.

Read Full Review

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Peer Discussions

Writer Reviews and Ratings

4.4

(137 Ratings)

Rating Distribution

5 Star
50%
4 Star
44%
3 Star
5%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.4

Last 12 Months
Filter Reviews
Sort By:
Most helpful
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Product Marketing
    1B-10B USD
    Software
    Review Source

    Adherence to Brand Guidelines Streamlined for Large Marketing Teams Using Writer

    4.0
    Aug 20, 2025
    My experience with Writer as a product marketer has been quite positive. I like that I can stick within the brand guidelines of the company and create consistent messaging as other marketers in my large organization.
  • VP Product Marketing
    50M-1B USD
    Software
    Review Source

    Company Misled on Product Abilities, Performance Falls Short of Expectations

    1.0
    Jul 18, 2025
    I'd give it no stars if I could. T.hey misled our company with their capabilities and now will not stand behind their product.
  • Marketing Program Manager
    50M-1B USD
    Software
    Review Source

    Faster Landing Page Content Creation Aligns With Style and Formatting Guidelines

    4.0
    Jul 2, 2025
    It has sped up our time to market for website landing page content.
  • Analyst
    10B+ USD
    Consumer Goods
    Review Source

    The Need for Additional Features in Writer: A User's Perspective

    5.0
    Apr 21, 2025
    Overall, Writer has saved a significant amount of time enhancing my writing and translating documents since our company has employees world wide.
  • Associated Manager
    10B+ USD
    IT Services
    Review Source

    Overcoming Language Barriers with This Innovative Product

    5.0
    Apr 25, 2025
    I use Write every day. My main use of Write is to help me translate emails and transcriptions, always adding the work context to each conversation. It's a very useful tool. I also use the review feaurte a lot, and the course I took for the certiication really helped me understand the different possibilitees the tool offer
...
Showing Result 1-5 of 137

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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