• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Augmented Data Quality Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Intranet Packaged Solutions
      • SD-WAN
      • Edge Distribution Platforms
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • Endpoint Management Tools
      • IT Service Management Platforms
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Customer Data Platforms
      • Event Marketing and Management Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Meeting Solutions
      • View All
    • Public Sector and Government

      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government ERP Solutions
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Configure, Price and Quote Applications
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      68 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Business Process Automation Tools
      • Enterprise Architecture Tools
      • Business Orchestration and Automation Technologies
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Game Engine Software
      • Website Builders
      • Developer Productivity Insight Platforms
      • AI Agents for Application Developers
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Feature Management
      • Application Crowdtesting Services
      • Test Data Management
      • API Generation Software
      • Prototyping Software
      • Mobile App Analytics
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Application Integration Platforms
      • Code Modernization Tools
      • Event Brokers
      • Virtual Reality Development Software
      • Digital Twin of an Organization Platforms
      • Green Software Engineering
      • Independent Third-Party Software Support of Megavendors
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Product Roadmapping Tools for Software Engineering
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Application Composition Platform
      • Internal Developer Portals
      • Cloud Development Environments
      • AI Agent Development Platforms for Software Engineering
      • Load Testing Tools
      • Blockchain Consulting and Proof-of-Concept Development Services
      • B2B Gateway Software
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • Mobile Development Frameworks (Transitioning to Web and Mobile Development Frameworks)
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Value Stream Management Platforms
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Zabbix
Logo of Zabbix

Zabbix

byZabbix
in Infrastructure Monitoring Tools
4.6

Overview

Product Information on Zabbix

Updated 13th October 2025

What is Zabbix?

Zabbix is an open-source monitoring software designed to track the performance and availability of networks, servers, cloud resources, and applications. The software enables real-time monitoring, alerting, and visualization of data collected from physical, virtual, and cloud-based infrastructures. Zabbix supports multiple data collection methods including agent-based and agentless monitoring and offers features such as customizable dashboards, reporting tools, and automated alerting to help organizations identify and resolve issues promptly. The software is used to detect and address system bottlenecks and outages, aiming to improve operational efficiency and minimize downtime by providing detailed insights and historical data analysis.

Zabbix Pricing

Zabbix software uses a pricing model based on commercial support services, where costs depend on the selected support tier, the number of monitored devices, and the scope of assistance required. The software itself is available as open-source without licensing fees, but enterprises can choose from various paid support plans for additional help and features.

Overall experience with Zabbix

HEAD OF IT SECURITY
500M - 1B USD, Manufacturing
FAVORABLE

“Zabbix: A Scalable and Flexible Open Source Alternative to Commercial IT Monitoring Solutions”

4.0
Nov 4, 2025
A suitable replacement for commercial product in the area of IT Monitoring. Zabbix scales well for large enterprises and provides extensive flexibility to customize the solution according to the customer needs. The solution was evaluated, particularly in terms of Infrastructure Monitoring, against both commercial and open source solutions. Zabbix stood out in this comparisation. The community is also quite active, which is a great benefit due to the platform's widespread usage. Additionally, commercial support is available from several vendors.
IT ENGINEER
<50M USD, Banking
CRITICAL

“Web GUI Setup With MySQL Time Consuming for Teams Without Dedicated Linux Users”

1.0
Sep 12, 2025
Poor tools and UI for monitoring - outdated - below expectations

About Company

Company Description

Updated 28th August 2024

Established in 2005, Zabbix LLC is a global software development company. The company’s flagship product is Zabbix, an enterprise-class, open-source distributed monitoring solution designed to monitor and track the performance and availability of network servers, devices, services, and other IT resources. Zabbix LLC also provides a wide range of commercial services such as technical support, Zabbix integration, implementation, and customized development services as well as Zabbix professional training.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Riga, Latvia
Number of employees
51 - 200
Website
http://www.zabbix.com

Do You Manage Peer Insights at Zabbix?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Zabbix
Reviewer Insights for: Zabbix
Deciding Factors: Zabbix Vs. Market Average
Performance of Zabbix Across Market Features

Zabbix Likes & Dislikes

Like

- Great Scalability - Huge Community - Intuitive GUI for the actual user of the system

Like

Suited for users who prefer Terminal and command line Forums and Community can help but they are very slow to respond.

Like

Its flexibility and the level of detail it gives when monitoring. You can monitor a wide range of components that gives an in-depth level review of your environment.

Dislike

The GUI could get a refresh to loke more modern. But this actually is only a cosmetic thing. It's intuitive and that matters most. The dependency handling is one of the weaknesses of the tool. There no easy dependencies managed by the structure. Instead we ended up with scripting the so called trigger dependencies to fulfil our needs

Dislike

Setting up a front end server using MySQL to have a web GUI portal can be long and time consuming. Steep learning curve using Terminal/Bash along with online tutorials and various tools. Very steep cost to have support write new templates/migrate data from the existing platform.

Dislike

The initial setup can be quite complex, expecially if your environment is large. It can take some time to properly configure all the templates and triggers to match your infrastructure.

Top Zabbix Alternatives

Logo of SolarWinds Observability
1. SolarWinds Observability
4.3
(1047 Ratings)
Logo of OpManager
2. OpManager
4.5
(1009 Ratings)
Logo of Paessler PRTG
3. Paessler PRTG
4.5
(829 Ratings)
View All Alternatives

Peer Discussions

Zabbix Reviews and Ratings

4.6

(342 Ratings)

Rating Distribution

5 Star
54%
4 Star
39%
3 Star
6%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • HEAD OF IT SECURITY
    50M-1B USD
    Manufacturing
    Review Source

    Zabbix: A Scalable and Flexible Open Source Alternative to Commercial IT Monitoring Solutions

    4.0
    Nov 4, 2025
    A suitable replacement for commercial product in the area of IT Monitoring. Zabbix scales well for large enterprises and provides extensive flexibility to customize the solution according to the customer needs. The solution was evaluated, particularly in terms of Infrastructure Monitoring, against both commercial and open source solutions. Zabbix stood out in this comparisation. The community is also quite active, which is a great benefit due to the platform's widespread usage. Additionally, commercial support is available from several vendors.
  • It Associate
    50M-1B USD
    Consumer Goods
    Review Source

    Strong Visibility With Zabbix Offsets Challenges Of Configuring Large Environments

    4.0
    Mar 4, 2026
    The overall expereince with Zabbix has been very good. It is a powerful and flexible monitoring platform that provides strong visibility into your infrastructure and its services. It offers useful metrics that helps identify and troubleshoot issues more efficiently.
  • IT ENGINEER
    <50M USD
    Banking
    Review Source

    Web GUI Setup With MySQL Time Consuming for Teams Without Dedicated Linux Users

    1.0
    Sep 12, 2025
    Poor tools and UI for monitoring - outdated - below expectations
  • DIRECTOR OF SALES
    50M-1B USD
    IT Services
    Review Source

    Open Source Solution Offers Business Benefits and Strong Customer Support Features

    5.0
    Oct 9, 2025
    As a sales person, its a rarity to see a product with so many upsides for both the customer and the implementator, business benefits are great and considering the fact its an opensource solution the pricing is also great.
  • Infrastructure engineer
    <50M USD
    IT Services
    Review Source

    Simple, scalable and trustworthy monitoring platform

    5.0
    Oct 9, 2025
    My overall experience with Zabbix product has been very good and I have been always satisfied with the support that I i have received from the vendor
...
Showing Result 1-5 of 343

Recommended Gartner Research

  • Market Guide for Infrastructure Monitoring Tools

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.