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Logo of Zabbix

Zabbix

byZabbix
in Infrastructure Monitoring Tools
4.6

Overview

Product Information on Zabbix

Updated 13th October 2025

What is Zabbix?

Zabbix is an open-source monitoring software designed to track the performance and availability of networks, servers, cloud resources, and applications. The software enables real-time monitoring, alerting, and visualization of data collected from physical, virtual, and cloud-based infrastructures. Zabbix supports multiple data collection methods including agent-based and agentless monitoring and offers features such as customizable dashboards, reporting tools, and automated alerting to help organizations identify and resolve issues promptly. The software is used to detect and address system bottlenecks and outages, aiming to improve operational efficiency and minimize downtime by providing detailed insights and historical data analysis.

Zabbix Pricing

Zabbix software uses a pricing model based on commercial support services, where costs depend on the selected support tier, the number of monitored devices, and the scope of assistance required. The software itself is available as open-source without licensing fees, but enterprises can choose from various paid support plans for additional help and features.

Overall experience with Zabbix

HEAD OF IT SECURITY
500M - 1B USD, Manufacturing
FAVORABLE

“Zabbix: A Scalable and Flexible Open Source Alternative to Commercial IT Monitoring Solutions”

4.0
Nov 4, 2025
A suitable replacement for commercial product in the area of IT Monitoring. Zabbix scales well for large enterprises and provides extensive flexibility to customize the solution according to the customer needs. The solution was evaluated, particularly in terms of Infrastructure Monitoring, against both commercial and open source solutions. Zabbix stood out in this comparisation. The community is also quite active, which is a great benefit due to the platform's widespread usage. Additionally, commercial support is available from several vendors.
IT ENGINEER
<50M USD, Banking
CRITICAL

“Web GUI Setup With MySQL Time Consuming for Teams Without Dedicated Linux Users”

1.0
Sep 12, 2025
Poor tools and UI for monitoring - outdated - below expectations

About Company

Company Description

Updated 28th August 2024

Established in 2005, Zabbix LLC is a global software development company. The company’s flagship product is Zabbix, an enterprise-class, open-source distributed monitoring solution designed to monitor and track the performance and availability of network servers, devices, services, and other IT resources. Zabbix LLC also provides a wide range of commercial services such as technical support, Zabbix integration, implementation, and customized development services as well as Zabbix professional training.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2005
Head office location
Riga, Latvia
Number of employees
51 - 200
Website
http://www.zabbix.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Zabbix
Reviewer Insights for: Zabbix
Deciding Factors: Zabbix Vs. Market Average
Performance of Zabbix Across Market Features

Zabbix Likes & Dislikes

Like

- Great Scalability - Huge Community - Intuitive GUI for the actual user of the system

Like

Suited for users who prefer Terminal and command line Forums and Community can help but they are very slow to respond.

Like

I love using Zabbix because I can monitor everything in one place such as checking servers and networks. If anything goes wrong it sends me an alert right away.

Dislike

The GUI could get a refresh to loke more modern. But this actually is only a cosmetic thing. It's intuitive and that matters most. The dependency handling is one of the weaknesses of the tool. There no easy dependencies managed by the structure. Instead we ended up with scripting the so called trigger dependencies to fulfil our needs

Dislike

Setting up a front end server using MySQL to have a web GUI portal can be long and time consuming. Steep learning curve using Terminal/Bash along with online tutorials and various tools. Very steep cost to have support write new templates/migrate data from the existing platform.

Dislike

The user interface is not modern and sometimes sends me a lot of notifications regarding alerts which is a disturbance.

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Peer Discussions

Zabbix Reviews and Ratings

4.6

(341 Ratings)

Rating Distribution

5 Star
54%
4 Star
39%
3 Star
6%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

4.3

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • HEAD OF IT SECURITY
    50M-1B USD
    Manufacturing
    Review Source

    Zabbix: A Scalable and Flexible Open Source Alternative to Commercial IT Monitoring Solutions

    4.0
    Nov 4, 2025
    A suitable replacement for commercial product in the area of IT Monitoring. Zabbix scales well for large enterprises and provides extensive flexibility to customize the solution according to the customer needs. The solution was evaluated, particularly in terms of Infrastructure Monitoring, against both commercial and open source solutions. Zabbix stood out in this comparisation. The community is also quite active, which is a great benefit due to the platform's widespread usage. Additionally, commercial support is available from several vendors.
  • IT ENGINEER
    <50M USD
    Banking
    Review Source

    Web GUI Setup With MySQL Time Consuming for Teams Without Dedicated Linux Users

    1.0
    Sep 12, 2025
    Poor tools and UI for monitoring - outdated - below expectations
  • Network Analyst
    Gov't/PS/Ed
    Education
    Review Source

    Zabbix Enables Centralized Monitoring But Interface and Alert Issues Noted

    4.0
    Aug 10, 2025
    My overall experience with Zabbix has been great. It allows me to look at what is happening and at what time what happened. It provides detailed reports and the community is always available and ready to help.
  • IT Specialist
    50M-1B USD
    Services (non-Government)
    Review Source

    Zabbix Provides Real-Time Visualization and Extensive Infrastructure Metric Monitoring.

    5.0
    Aug 7, 2025
    Zabbix is a powerful solution for network monitoring, tracking device performance, hardware health, CPU/Memory usage, Infrastructure metrics, bandwidth usage monitoring, and so much more. It offers comprehensive monitoring for complex network infrastructures.
  • DIRECTOR OF SALES
    50M-1B USD
    IT Services
    Review Source

    Open Source Solution Offers Business Benefits and Strong Customer Support Features

    5.0
    Oct 9, 2025
    As a sales person, its a rarity to see a product with so many upsides for both the customer and the implementator, business benefits are great and considering the fact its an opensource solution the pricing is also great.
...
Showing Result 1-5 of 342

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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