Product Information on Zero Trust Segmentation Platform
Updated 14th October 2025
What is Zero Trust Segmentation Platform?
Illumio specializes in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters. Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure utilizing microsegmentation, systems, and organizations.
Zero Trust Segmentation Platform Pricing
Zero Trust Segmentation Platform software utilizes a subscription-based pricing model, typically structured according to features, usage, or the complexity of deployment within an organization. The software may offer different tiers or packages that are tailored to the needs and scale of enterprise environments. Pricing can vary depending on factors such as the number of devices, endpoints, or workloads protected by the software.
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Overall experience with Zero Trust Segmentation Platform
IT Associate
3B - 10B USD, Healthcare and Biotech
FAVORABLE
“Illumio ZTS Made Easy”
4.0Apr 20, 2026
I have worked with Illumio for a little over two years now. My experience with their support and sales team has been very good. Their support staff has always seemed to have a good depth of knowledge and provided thorough answers to my questions and typically quick resolution to any problem I have had.
Head Of Cyber And Identity
500M - 1B USD, Insurance (except health)
CRITICAL
“Great concept, hard to get there.”
3.0Sep 18, 2023
It is a great concept and vision, but very hard to hand over to developers in practice, administration is equivalent to AWS Security Groups. Has a good use case for on-prem network segregation, and low value add for cloud deployments compared to native cloud features.
Badges
Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
Illumio, the Zero Trust Segmentation company, stops breaches and ransomware from spreading across the hybrid attack surface. The Illumio ZTS Platform visualizes all traffic flows between workloads, devices and the internet, automatically sets granular segmentation policies to control communications, and isolates high-value assets and compromised systems proactively or in response to active attacks. Illumio protects organizations of all sizes, from Fortune 100 to small business, by stopping breaches and ransomware in minutes, saving millions of dollars in application downtime, and accelerating cloud and digital transformation projects.
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User Sentiment About Zero Trust Segmentation Platform
Reviewer Insights for: Zero Trust Segmentation Platform
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Zero Trust Segmentation Platform Likes & Dislikes
My favorite feature of the product is the Traffic explorer allowing me to easily see all inbound and outbound traffic, the processes, services, or users initiating the traffic. Also, the ability to write policy and then view how it will impact traffic in draft mode before publishing the updated policy. There are some limitations to this feature related to outbound process-based rules to an IP list, but other than that it works great.
Visualisation of traffic flows is outstanding
I like the ability to visualize the segmentation of our workloads and to preview the effects of segmentation changes we plan on implementing. The System is intuitive and give us a great deal of control over our segmentation plan, down to the processes that run on each workload.
My biggest gripe with this solution is that label changes are instantaneous. If you change a label on a workload, you could inadvertently end up blocking required traffic. Making label changes a publishing event is something that has been asked for by myself and other customers I have talked to. So far, there seems to be no movement on adding this feature. Not having this feature can make label changes a very tedious task because you need to make sure to update policy everywhere that workload has access. For example, when we started out, we overused some role labels like R-APP, which is preventing us from getting some policies as granular as we would like. This could all be solved if a label change was publishable so you could change the label and then review traffic in draft mode to see where you need to update policy based on the new label prior to publishing the change.
Cost and complexity
Most changes in the Segmentation System are provisionable, which allows you to preview the effects of the proposed changes. A critical exception to this is label changes, with labels being the building blocks to the segmentation rules. Label changes are instantaneous and can leave you feeling a little blind to the cascading effects that may result. An additional shortcoming of the system concerns rule provisioning. Generally, you have a good idea of the scope of a rule being implemented, but there are times when the rule affects more workloads than anticipated, and there isn't a current way to list all of the workloads affected by a provisioned rule. One last shortcoming of the system concerns previewing the effects of rules constrained by outbound windows processes. Locking traffic down to an outbound process adds a level of security to traffic that requires a large port range, but we are currently unable to preview the effects of such a rule if the destination of the traffic is not managed by Illumio such as an IP Range. These shortcomings are in no way showstoppers, but they do take some of the visibility out of the system, which visibility for me is one of the strengths of Illumio's platform.
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Zero Trust Segmentation Platform Reviews and Ratings
I have worked with Illumio for a little over two years now. My experience with their support and sales team has been very good. Their support staff has always seemed to have a good depth of knowledge and provided thorough answers to my questions and typically quick resolution to any problem I have had.
IT Associate
1B-10B USD
Healthcare and Biotech
Review Source
Illumio ZTS Segmentation Visualization and Management
4.0Apr 20, 2026
Our Illumio support team is very responsive and engaged in our success with their product. They work hard to deliver updates and enhancements as needed and provide assistance with any issues we encounter.
IT Manager
1B-10B USD
Retail
Review Source
Comprehensive Tool Enhances Visibility Across Azure, GCP, On-Premise and Kubernetes Assets
5.0Apr 28, 2026
We finally have a tool that delivers comprehensive visibility across our Azure, GCP and On-Premise asset. The inclusion of Kubernetes deployments in certain cloud environments. This product significantly benefits administrators, application owners and technical teams alike. The support teams assigned to us have proven to be genuine experts in their field, and the tool itself is continously evolving, which is a major advantage.
IT Associate
Gov't/PS/Ed
Government
Review Source
Extensive Review Finds Illumio Core/ZTS Effective for Large-Scale Segmentation Needs
5.0Apr 14, 2026
Our organization went through a comprehensive review of over 20 zero trust segmentation platforms and we then selected the top three vendors for a proof of value/concept using real servers and application environments in our data centers. Illumio Core/ZTS unquestionably stood out above all of the others.
From a technical perspective and from a company culture point of view the product and the company presented as mature and stable. All technical staff and sales staff were very knowledgeable, helpful and clearly had significant depth of industry experience.
IT Manager
1B-10B USD
Transportation
Review Source
Ease of Implementation and Dashboard Functionality Praised; Agent Update Cycle Questioned
5.0May 5, 2026
The service provided by support and engineers has been excellent. They have helped not just on issues but will help with knowledge requests and rules are correct to an extent. The knowledgebase is very extensive but easily searchable. Requests on their wish list, items that have come to fruition, meaning they actively listen to their customers. The product is consistently being improved over time, meaning R&D is continuously on-going. The product is quick to learn and has ease of use compared to other products evaluated. They have well defined parameters for blocking high-risk ports, which is a great value and helps reduce attack vectors even before full implementation across all servers. The account is assigned a Customer Success Advisor who checks in and provides updates about additional features, requests, and concerns. Free training videos are available along with live instructors, however at a cost. Overall, it has been an excellent experience.