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Logo of Zip

Zip

byZip
in
4.8
Market Presence: Source-to-Pay Suites, AI Agent for Procurement

Overview

Product Information on Zip

Updated 13th October 2025

What is Zip?

Zip is a software designed to streamline procurement processes by providing a centralized platform for managing purchasing requests, approvals, and workflows. The software offers configurable workflows, integration capabilities with enterprise resource planning and spend management systems, and tools to enhance visibility and accountability throughout the procurement cycle. Zip aims to address business challenges related to manual procurement processes, lack of transparency, and compliance concerns by automating request intake, approval routing, and communication among stakeholders. The software supports policy enforcement, real-time tracking of procurement activities, and connection with vendors, enabling organizations to maintain control over spend and ensure alignment with internal policies.

Zip Pricing

The software uses a subscription-based pricing model, offering tiered plans that are structured according to the number of users and the level of features required. Pricing may vary based on organization size and selected functionalities, with additional options for custom enterprise agreements.

Overall experience with Zip

SR BUSINESS SOLUTIONS PARTNER, FINANCE
50M - 250M USD, IT Services
FAVORABLE

“Visual Approval Workflows and Contract Renewal Processes Stand Out in Zip Software”

5.0
Dec 18, 2025
We are using Zip procurement software for almost year now. Zip has been exceptional in terms of workflows, visual approval workflows, customer support, AI Agents and much more. It has vendor portal where vendors can directly upload their documents, Bills etc.. Zip AI and OCR scanning capabilities are top notch.
Procurement Manager
30B + USD, IT Services
CRITICAL

“Personalized Tools and User Interfaces: Fostering Reliability and Ease of Use”

3.0
Apr 7, 2024
The team is easy to work with, stronger partnerships than other vendors in many cases, knowledgeable and quick to respond.

About Company

Company Description

Updated 23rd April 2024

Zip is an intake-to-pay and procurement orchestration platform. Providing an intuitive starting point for any employee to initiate a purchase or vendor request, Zip helps businesses gain clear and timely visibility across all business spend and consolidates all the steps and tools used across finance and procurement processes in one platform.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2020
Head office location
San Francisco, United States
Number of employees
201 - 500
Website
http://ziphq.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Zip Reviews and Ratings

Showing data for 52 ratings and reviews for Source-to-Pay Suites market. View all 79 ratings and reviews across markets for a complete picture.

4.8

(52 Ratings)

Rating Distribution

5 Star
77%
4 Star
21%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.8

Product Capabilities

4.5

Filter Reviews
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  • SR BUSINESS SOLUTIONS PARTNER, FINANCE
    50M-1B USD
    IT Services
    Review Source

    Visual Approval Workflows and Contract Renewal Processes Stand Out in Zip Software

    5.0
    Dec 18, 2025
    We are using Zip procurement software for almost year now. Zip has been exceptional in terms of workflows, visual approval workflows, customer support, AI Agents and much more. It has vendor portal where vendors can directly upload their documents, Bills etc.. Zip AI and OCR scanning capabilities are top notch.
  • Campus Recruiter
    1B-10B USD
    Software
    Review Source

    ZIP is revolutionizing procurement !

    5.0
    Apr 2, 2025
    Amazing UI/UX - Zip reinvents the procurement process and makes it much easier to onboard vendors, request contract review, etc.
  • Operations Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Redefining Procurement Management: Understanding ZIP's Strengths and Weaknesses

    5.0
    Aug 28, 2024
    I am really impressed with ZIP for our procurement management. We previously used some other S2P, which worked for our needs, so many at the organization were not pleased with the transition. However, ZIP has really brought our processes to the next level. The customization process is insane and allows us to set certain amounts requested for purchase orders that trigger certain workstreams i.e. if it is below $X it may only need 1 approval while if it is above $Y it may need 3 additional approvals. Also, based on your answers to the questions - you can decide if, say, your security, privacy, or legal teams need to be involved in the process. The onboarding was very easy. My only frustrations so far have been 1) the inability to increase the amount of a virtual card after creation and 2) the inability to skip some questions which aren't relevant i.e. vendor name/ email addresses for purchases that are just on a normal consumer level.
  • PROCUREMENT MANAGER
    50M-1B USD
    Software
    Review Source

    The No-Code Workflow Model of ZIP Platform Simplifies Approvals

    4.0
    Aug 19, 2024
    We were one of the first users and collaborators on the ZIP platform. What they have created in terms of a pure sourcing and procurement intake tool has been awesome.
  • Director of Procure to Pay
    1B-10B USD
    Banking
    Review Source

    Revolutionizing Procurement: Zip's Speed to Execution and Customer Support

    5.0
    Apr 17, 2024
    Zip's Game changing solution transformed our source to pay and broader stakeholder processes. Their integrated solution for intake orchestration and procure to pay tool has delivered immediate transparency and efficiencies. Flexible Workflows Drive Value We were able to easily create multiple workflows to address various use cases/needs for our stakeholders. As a result we are able to enforce spend controls and compliance. Visibility from request to invoice is a big win. Partnership Approach Resonates Zip truly partners with their customers. They took the time to listen and understand enterprise requirements. Even after go-live, Zip is constantly taking in user feedback and enhancing usability.
...
Showing Result 1-5 of 52

Recommended Gartner Insights

  • Critical Capabilities for Source-to-Pay Suites
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Reviewer Insights for: Zip
Deciding Factors: Zip Vs. Market Average
Performance of Zip Across Market Features

Zip Likes & Dislikes

Like

Visual workflows Vendor Contract Renewals Simplified Sandbox refreshes Software Cancellations Integrations with other ERP

Like

User interface, easy to use platform that's very user friendly and intuitive, Intelligent workflow for approval requests and reviews needed, Ability to save and personalize tools, Reliable source

Like

The UI is clearly the best. It's very intuitive. It's super easy to submit and track a request. I also feel like it's easy to collaborate on this tool.

Dislike

Zip can be better at recording vendor advances and permission sets to be in more detailed.

Dislike

Inability to share reports or dashboard saved views for sharing or recurring reporting, limited file views (i.e. in csv format), the tool doesn't feel like it's necessarily designed to meet the needs of more complex procurement functions such as a multi-step or stage gate RFP process, as the platform is a bit more simplified and may not have the function to support the many steps of a more complex, longer process.

Dislike

For the time being, there's nothing I don't like about this product - it's everything we needed!