• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. GEP SMART
Logo of GEP SMART

GEP SMART

byGEP
in
4.6
Market Presence: Source-to-Pay Suites, Contract Life Cycle Management

Overview

Review Summary
AI Generated Using Real User Reviews

See a synthesized overview of the key takeaways from verified reviews of GEP SMART.

Product Information on GEP SMART

Updated 13th October 2025

What is GEP SMART?

GEP SMART is a procurement software designed to support source-to-pay operations for businesses. The software offers functionalities such as sourcing, contract management, supplier management, procurement, and savings tracking within a unified platform. GEP SMART helps organizations streamline the procurement process by automating workflows, enabling centralized management of suppliers and contracts, and providing analytical tools for spend analysis and reporting. The software addresses business challenges including improving procurement efficiency, increasing compliance, enhancing supplier collaboration, and optimizing procurement costs through better visibility and control over procurement activities.

GEP SMART Pricing

GEP SMART is a software that uses a subscription-based pricing model, typically structured per user or per enterprise, with costs depending on the scale of deployment and selected modules or features. The software often requires custom pricing based on organizational requirements, user numbers, and specific functionalities chosen.

Overall experience with GEP SMART

Procurement Manager
10B - 30B USD, Retail
FAVORABLE

“GEP SMART Platform Adapts to User Needs While Encouraging Best Practices”

4.0
May 14, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Pms
1B - 3B USD, Travel and Hospitality
CRITICAL

“Honest review after Usage: AI-enabled software GEP SMART Plus and Minus”

3.0
May 27, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 9th April 2024

GEP is a global enterprise specializing in transformative supply chain solutions. It offers agile and resilient operations to enhance efficiency and productivity, while boosting profitability and shareholder value. GEP is comprised of three entities: GEP SOFTWARE, GEP STRATEGY, and GEP MANAGED SERVICES, all of which work collectively to address supply chain challenges. With the aid of its innovative products and dedicated team, GEP continues to cater to enterprises globally, assisting in the attainment of strategic, financial, and operational goals. As an AI-first, cloud-native company, GEP uses digital business platforms to support and streamline processes. It is a global enterprise, headquartered in Clark, New Jersey, with operational centers across Europe, Asia, Africa, and the Americas.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1999
Head office location
Clark, United States
Number of employees
5001 - 10000
Website
https://www.gep.com

Do You Manage Peer Insights at GEP?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top GEP SMART Alternatives

Logo of Coupa
1. Coupa
4.7
(893 Ratings)
Logo of SAP Ariba
2. SAP Ariba
4.3
(540 Ratings)
Logo of Ironclad CLM
3. Ironclad CLM
4.6
(285 Ratings)
View All Alternatives

Peer Discussions

GEP SMART Reviews and Ratings

4.6

(337 Ratings)

Rating Distribution

5 Star
54%
4 Star
37%
3 Star
7%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?
  • Pms
    1B-10B USD
    Travel and Hospitality
    Review Source

    Honest review after Usage: AI-enabled software GEP SMART Plus and Minus

    3.0
    May 27, 2026
    GEP smart is indeed a productive software especially now with AI. We have had a good experience while using this for procurement. The processes and project timelines are well structured with expectations clearly defined. We appreciate the strong operational alignment.
  • Pms
    1B-10B USD
    Travel and Hospitality
    Review Source

    Honest review after Usage: AI-enabled software GEP SMART Plus and Minus

    3.0
    May 27, 2026
    GEP smart is indeed a productive software especially now with AI. We have had a good experience while using this for procurement. The processes and project timelines are well structured with expectations clearly defined. We appreciate the strong operational alignment.
  • Read All 332 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Critical Capabilities for Source-to-Pay Suites
  • Magic Quadrant for Source-to-Pay Suites
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About GEP SMART
Reviewer Insights for: GEP SMART
Deciding Factors: GEP SMART Vs. Market Average
Performance of GEP SMART Across Market Features

GEP SMART Likes & Dislikes

Like

1 - partnership and willingness to listen to/understand our needs 2 - platform capabilities for end users and admins 3 - ability to capture end to end S2P process

Like

1 - partnership and willingness to listen to/understand our needs 2 - platform capabilities for end users and admins 3 - ability to capture end to end S2P process

Like

1 - partnership and willingness to listen to/understand our needs 2 - platform capabilities for end users and admins 3 - ability to capture end to end S2P process

Dislike

The challenges we faced were mostly during the time when approvals and response times took a little longer than expected. Also, it is difficult when we try to collaborate two teams , the system does not make it easy to collaborate on saving managements.

Dislike

The challenges we faced were mostly during the time when approvals and response times took a little longer than expected. Also, it is difficult when we try to collaborate two teams , the system does not make it easy to collaborate on saving managements.

Dislike

The challenges we faced were mostly during the time when approvals and response times took a little longer than expected. Also, it is difficult when we try to collaborate two teams , the system does not make it easy to collaborate on saving managements.