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Conga CLM

byConga
in
4.7
Market Presence: Contract Life Cycle Management, Partner Relationship Management Applications (Transitioning to Partner and Ecosystem Relationship Management Applications)

Overview

Product Information on Conga CLM

Updated 13th October 2025

What is Conga CLM?

Conga CLM is a contract lifecycle management software designed to streamline and automate the process of creating, negotiating, executing, and managing contracts within organizations. The software provides a centralized platform to store and organize all contract documents and helps ensure compliance by offering features such as clause management, version control, workflow automation, and e-signature integration. Conga CLM supports collaboration among stakeholders, enables contract alerts and monitoring of key dates, and offers reporting and analytics tools to optimize contract performance and mitigate risks. The software addresses challenges related to manual contract handling, inefficient approval processes, and lack of visibility into contractual obligations throughout the contract lifecycle.

Conga CLM Pricing

Conga CLM software offers a subscription-based pricing model typically structured by user count and edition. The software provides different tiers ranging from essential to advanced features, and pricing may vary based on contract management needs, number of users, and selected functionalities. Enterprise options with custom pricing are available for larger organizations. Pricing details are generally provided upon request or consultation.

Overall experience with Conga CLM

Manager of IT Services
30B + USD, Telecommunication
FAVORABLE

“Conga CLM offers enhanced usability and stronger compliance controls.”

5.0
Oct 29, 2025
Conga CLM has enabled our Salesperson to perform and process the contracts almost independently. Thus, reducing the time investment required from other departments. Previously, a process that took days to ensure the contract meets all the compliances from other departments, can now be done in hours. Thanks to Conga CLM, end-to-end automation across the contract lifecycle. Data and information can be automatically passed between different operations and teams, thus saving time and effort.
Director of Legal and Compliance
3B - 10B USD, Banking
CRITICAL

“Strong OOTB functionality but below average UI/UX and customer support”

3.0
Nov 26, 2025
The UI/UX is less intuitive than other CLMs. The customizations handled by the Conga team result in overly complex solutions that are difficult to manage by our internal team.

About Company

Company Description

Updated 17th October 2023

Conga is a B2B software solution provide whose contract lifecycle management (CLM); configure, price, and quote (CPQ); document generation; electronic signature; subscription management; and other associated solutions drive predictable revenue by aligning processes, teams, and technology under a unified data model throughout the revenue management lifecycle. Conga is the aggregate of two SaaS providers, Conga and Apttus. Conga was originally founded to prove what was possible in the space of digital documentation, while Apttus was an innovator in quote-to-cash (QTC) solutions. On May 7, 2020, the companies merged with the goal to provide a comprehensive solution offering to manage the revenue lifecycle. Today, Conga’s global operations span North America, Europe, and Asia.

Company Details

Updated 26th February 2025
Year Founded
2018
Head office location
Broomfield, Colorado, United States
Number of employees
1001 - 5000
Website
conga.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Conga CLM
Reviewer Insights for: Conga CLM
Deciding Factors: Conga CLM Vs. Market Average
Performance of Conga CLM Across Market Features

Conga CLM Likes & Dislikes

Like

There are many things which we like about the product. The following are a couple of them. 1. Contract type and versatility:- Conga CLM offers a great tool to manage contracts by giving the feasibility to choose from different agreement types like NDA, MSA, etc. This allows you to add your own contract types as well that fit best with your business use cases. This also allows you to define your own custom layouts for these agreement types that help you display the fields that serve the best purpose for your organization. 2. Clause and Template Management:- Conga CLM helps template and contract managers to manage their templates and clauses to ensure risk mitigation, proper auditing and versioning. Conga CLM offers support for multiple language templates for different languages and locales, supporting global business needs. It offers a centralized clause library to store your clauses in a single, searchable repository. This ensures everyone uses the latest approved language and reduces any risk of outdated or non-compliant terms being used in contracts. 3. Smooth Integrations: Conga CLM offers seamless integration with Salesforce, Office365, Power BI, different eSignature solutions and other enterprise systems. APIs and connectors allow users to work with their preferred tools and keep contract data synchronized across platforms. Detailed audit logs track every change, providing transparency and accountability throughout the contract lifecycle.

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Like

Version control functionality, clause library, ability to create self-serve vs legal assisted workflows based on entered criteria.

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Like

I like Conga CLM the most for its Document Generation and Template Management functionality. It provide Consistancy and Complience in our Contract Lifecycle. Its intregration with Salrforce and X-autthor (Word Add-in) is providing us verity of features which helps us to achieve our CLM life cycle usecases. Also, the integration with other signature tools like AdobeSign and DocuSign is smooth and helpful!

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Dislike

1. Sometimes the implementation phase can be challenging when you are a partner involved, but it often becomes smoother over time. 2. Sometimes documentation is lacking in some areas, but it is good that Conga offers great support that compensates the occasional documentation gaps and proactively works with internal teams to bridge the gaps in the documentation itself.

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Dislike

Lack of consistent resources involved, resulting in significant gaps in knowledge, which often leads to duplicative or conflicting designs (i.e., a new custom object is build to address a need rather than leveraging a previously custom-built object due to the current resource not knowing about or fully understanding the original object). Also, the tool for template management (X-Author for Templates) and for redlining contracts (X-Author for Contracts) is very glitchy and not effectively built.

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Dislike

1) Conga has come up with a new X-author tool (XAC Advance) and there are parity gaps between Old X--author (XAC 1.0) and the new one. So, it would be great if Conga can reduce this parity gap. 2) Some complex featues (like fetching more templates on UI for send for review/signature) are not supported yet. I would recommend Conga o Impliment it. 3) Sometime Documentation does not provide clarity about some functilaity. Conga can improve on Documentation Part.

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Peer Discussions

Conga CLM Reviews and Ratings

4.7

(253 Ratings)

Rating Distribution

5 Star
58%
4 Star
33%
3 Star
7%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Last 12 Months
Filter Reviews
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  • Manager of IT Services
    10B+ USD
    Telecommunication
    Review Source

    Conga CLM offers enhanced usability and stronger compliance controls.

    5.0
    Oct 29, 2025
    Conga CLM has enabled our Salesperson to perform and process the contracts almost independently. Thus, reducing the time investment required from other departments. Previously, a process that took days to ensure the contract meets all the compliances from other departments, can now be done in hours. Thanks to Conga CLM, end-to-end automation across the contract lifecycle. Data and information can be automatically passed between different operations and teams, thus saving time and effort.
  • IT Services Associate
    1B-10B USD
    IT Services
    Review Source

    Conga CLM - Key tool for maintaining Consistancy and Compliance for your Contact Life Cycle

    5.0
    Dec 4, 2025
    As an architect, I have seen Conga CLM bring remarkable structure and clarity to our global contracting process. Its flexibility in defining custom agreement types and layouts makes it easy to align the platform with our diverse business requirements. The template features have significantly strengthened consistency, compliance, and risk controls. Seamless integration with Salesforce, Office 365 and Xauthor creates a smooth, common ecosystem for daily operations. Overall, Conga CLM has proven to be a reliable, intuitive and highly scalable solution that continues to elevate our Contract Management Standards.
  • SYSTEM ANALYST
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Conga CLM: Streamline Process with multiple features

    5.0
    Nov 3, 2025
    Conga CLM offers great experience & features of Contract Lifecycle Management. It provides mutiple features like Document Output Format, Agreement Protection Rules, Agreement Rules, Wizards, and Doc Assembly rules. We can also utilize it to send for review and negotiation part. X-Author for Contracts provides a streamlined process and helps to create clauses and clause libraries. It helps us to create contracts, generate documents and manage them.
  • Salesforce Developer
    50M-1B USD
    IT Services
    Review Source

    Sales and Legal Teams See Improved Workflows Amid Steep Conga CLM Learning Curve

    5.0
    Dec 31, 2025
    As a long-time Salesforce power user, Conga CLM is the heavy lifter we needed for our enterprise-scale contracts. It has fundamentally changed how our legal and sales teams interact—moving from endless email chains to a structured, auditable workflow. While the initial setup was a massive undertaking that required dedicated consultants, the 'single source of truth' we have now in Salesforce is worth the growing pains. It’s powerful, but it definitely demands a high level of admin maturity to keep it running smoothly.
  • Salesforce Developer
    <50M USD
    Software
    Review Source

    The gold standard for Salesforce-based enterprises, provided you have the resources to manage it

    4.0
    Dec 22, 2025
    Our experience with Conga CLM has been transformative but demanding. As a Salesforce-centric organization, the native integration was the deciding factor for us. The ability to handle complex pricing rules and approval hierarchies directly within our CRM is unmatched. However, the 'beast' nature of the tool means it requires a dedicated internal team to manage. It is not a set-it-and-forget-it solution; it is a platform that grows with you
...
Showing Result 1-5 of 287

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  • Magic Quadrant for Contract Life Cycle Management

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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