Overview
Product Information on Conga CLM
What is Conga CLM?
Conga CLM Pricing
Overall experience with Conga CLM
“Conga CLM offers enhanced usability and stronger compliance controls.”
“Strong OOTB functionality but below average UI/UX and customer support”
About Company
Company Description
Conga is a B2B software solution provide whose contract lifecycle management (CLM); configure, price, and quote (CPQ); document generation; electronic signature; subscription management; and other associated solutions drive predictable revenue by aligning processes, teams, and technology under a unified data model throughout the revenue management lifecycle. Conga is the aggregate of two SaaS providers, Conga and Apttus. Conga was originally founded to prove what was possible in the space of digital documentation, while Apttus was an innovator in quote-to-cash (QTC) solutions. On May 7, 2020, the companies merged with the goal to provide a comprehensive solution offering to manage the revenue lifecycle. Today, Conga’s global operations span North America, Europe, and Asia.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Conga CLM
Reviewer Insights for: Conga CLM
Deciding Factors: Conga CLM Vs. Market Average
Performance of Conga CLM Across Market Features
Conga CLM Likes & Dislikes
There are many things which we like about the product. The following are a couple of them. 1. Contract type and versatility:- Conga CLM offers a great tool to manage contracts by giving the feasibility to choose from different agreement types like NDA, MSA, etc. This allows you to add your own contract types as well that fit best with your business use cases. This also allows you to define your own custom layouts for these agreement types that help you display the fields that serve the best purpose for your organization. 2. Clause and Template Management:- Conga CLM helps template and contract managers to manage their templates and clauses to ensure risk mitigation, proper auditing and versioning. Conga CLM offers support for multiple language templates for different languages and locales, supporting global business needs. It offers a centralized clause library to store your clauses in a single, searchable repository. This ensures everyone uses the latest approved language and reduces any risk of outdated or non-compliant terms being used in contracts. 3. Smooth Integrations: Conga CLM offers seamless integration with Salesforce, Office365, Power BI, different eSignature solutions and other enterprise systems. APIs and connectors allow users to work with their preferred tools and keep contract data synchronized across platforms. Detailed audit logs track every change, providing transparency and accountability throughout the contract lifecycle.
Read Full ReviewVersion control functionality, clause library, ability to create self-serve vs legal assisted workflows based on entered criteria.
Read Full ReviewI like Conga CLM the most for its Document Generation and Template Management functionality. It provide Consistancy and Complience in our Contract Lifecycle. Its intregration with Salrforce and X-autthor (Word Add-in) is providing us verity of features which helps us to achieve our CLM life cycle usecases. Also, the integration with other signature tools like AdobeSign and DocuSign is smooth and helpful!
Read Full Review1. Sometimes the implementation phase can be challenging when you are a partner involved, but it often becomes smoother over time. 2. Sometimes documentation is lacking in some areas, but it is good that Conga offers great support that compensates the occasional documentation gaps and proactively works with internal teams to bridge the gaps in the documentation itself.
Read Full ReviewLack of consistent resources involved, resulting in significant gaps in knowledge, which often leads to duplicative or conflicting designs (i.e., a new custom object is build to address a need rather than leveraging a previously custom-built object due to the current resource not knowing about or fully understanding the original object). Also, the tool for template management (X-Author for Templates) and for redlining contracts (X-Author for Contracts) is very glitchy and not effectively built.
Read Full Review1) Conga has come up with a new X-author tool (XAC Advance) and there are parity gaps between Old X--author (XAC 1.0) and the new one. So, it would be great if Conga can reduce this parity gap. 2) Some complex featues (like fetching more templates on UI for send for review/signature) are not supported yet. I would recommend Conga o Impliment it. 3) Sometime Documentation does not provide clarity about some functilaity. Conga can improve on Documentation Part.
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Peer Discussions
Conga CLM Reviews and Ratings
- Manager of IT Services10B+ USDTelecommunicationReview Source
Conga CLM offers enhanced usability and stronger compliance controls.
Conga CLM has enabled our Salesperson to perform and process the contracts almost independently. Thus, reducing the time investment required from other departments. Previously, a process that took days to ensure the contract meets all the compliances from other departments, can now be done in hours. Thanks to Conga CLM, end-to-end automation across the contract lifecycle. Data and information can be automatically passed between different operations and teams, thus saving time and effort. - IT Services Associate1B-10B USDIT ServicesReview Source
Conga CLM - Key tool for maintaining Consistancy and Compliance for your Contact Life Cycle
As an architect, I have seen Conga CLM bring remarkable structure and clarity to our global contracting process. Its flexibility in defining custom agreement types and layouts makes it easy to align the platform with our diverse business requirements. The template features have significantly strengthened consistency, compliance, and risk controls. Seamless integration with Salesforce, Office 365 and Xauthor creates a smooth, common ecosystem for daily operations. Overall, Conga CLM has proven to be a reliable, intuitive and highly scalable solution that continues to elevate our Contract Management Standards. - SYSTEM ANALYST1B-10B USDHealthcare and BiotechReview Source
Conga CLM: Streamline Process with multiple features
Conga CLM offers great experience & features of Contract Lifecycle Management. It provides mutiple features like Document Output Format, Agreement Protection Rules, Agreement Rules, Wizards, and Doc Assembly rules. We can also utilize it to send for review and negotiation part. X-Author for Contracts provides a streamlined process and helps to create clauses and clause libraries. It helps us to create contracts, generate documents and manage them. - Salesforce Developer50M-1B USDIT ServicesReview Source
Sales and Legal Teams See Improved Workflows Amid Steep Conga CLM Learning Curve
As a long-time Salesforce power user, Conga CLM is the heavy lifter we needed for our enterprise-scale contracts. It has fundamentally changed how our legal and sales teams interact—moving from endless email chains to a structured, auditable workflow. While the initial setup was a massive undertaking that required dedicated consultants, the 'single source of truth' we have now in Salesforce is worth the growing pains. It’s powerful, but it definitely demands a high level of admin maturity to keep it running smoothly. - Salesforce Developer<50M USDSoftwareReview Source
The gold standard for Salesforce-based enterprises, provided you have the resources to manage it
Our experience with Conga CLM has been transformative but demanding. As a Salesforce-centric organization, the native integration was the deciding factor for us. The ability to handle complex pricing rules and approval hierarchies directly within our CRM is unmatched. However, the 'beast' nature of the tool means it requires a dedicated internal team to manage. It is not a set-it-and-forget-it solution; it is a platform that grows with you



