Name: Conga CLM
Rating: 4.7 (277 reviews)

Overview

Product Information on Conga CLM

Updated 13th October 2025

What is Conga CLM?

Conga CLM is a contract lifecycle management software designed to streamline and automate the process of creating, negotiating, executing, and managing contracts within organizations. The software provides a centralized platform to store and organize all contract documents and helps ensure compliance by offering features such as clause management, version control, workflow automation, and e-signature integration. Conga CLM supports collaboration among stakeholders, enables contract alerts and monitoring of key dates, and offers reporting and analytics tools to optimize contract performance and mitigate risks. The software addresses challenges related to manual contract handling, inefficient approval processes, and lack of visibility into contractual obligations throughout the contract lifecycle.

Overall experience with Conga CLM

Technical Lead Full Stack

<50M USD, IT Services

FAVORABLE

“A feature-rich CLM solution with strong automation and Salesforce integration, offering long-term value but requiring careful implementation and expertise upfront.”

5.0

Feb 16, 2026

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Director of Legal and Compliance

3B - 10B USD, Banking

CRITICAL

“Strong OOTB functionality but below average UI/UX and customer support”

3.0

Nov 26, 2025

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Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.

For Market:
Contract Life Cycle Management

About Company

Company Description

Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates and communications so teams stay in sync and buyers keep moving forward.

Company Details

Year Founded

2018

Head office location

Houston, Texas, United States

Number of employees

1001 - 5000

Website

conga.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Conga CLM

Reviewer Insights for: Conga CLM

Deciding Factors: Conga CLM Vs. Market Average

Performance of Conga CLM Across Market Features

Conga CLM Likes & Dislikes

Conga CLM stands out as a comprehensive platform that supports the full contract lifecycle in a structured manner. It enables teams to manage everything from contract requests and drafting to approvals, execution, and renewals within a single system. The Salesforce integration has been particularly valuable, allowing sales and legal teams to collaborate without leaving their primary working environment. Additionally, configurable workflows, reusable templates, and clause libraries help ensure consistency and shorten contract turnaround times. The centralized contract repository, combined with effective search functionality and automated alerts, has made it easier to locate agreements and stay on top of renewals and obligations.

Lack of consistent resources involved, resulting in significant gaps in knowledge, which often leads to duplicative or conflicting designs (i.e., a new custom object is build to address a need rather than leveraging a previously custom-built object due to the current resource not knowing about or fully understanding the original object). Also, the tool for template management (X-Author for Templates) and for redlining contracts (X-Author for Contracts) is very glitchy and not effectively built.