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  3. Zoho Workplace
Logo of Zoho Workplace

Zoho Workplace

byZoho
in
4.6
Market Presence: Social Software in the Workplace, Enterprise Social Networking Applications (Retired)

Overview

Product Information on Zoho Workplace

Updated 13th October 2025

What is Zoho Workplace?

Zoho Workplace is a software suite designed to facilitate collaboration and communication for businesses. It integrates a range of productivity tools including email hosting, document management, file storage, team chat, online meetings, and office applications such as word processing, spreadsheets, and presentations. The software aims to streamline workflows by allowing users to create, share, and edit documents, manage schedules, and communicate within teams from a unified interface. Zoho Workplace seeks to address the challenge of scattered digital work environments by consolidating essential tools for managing daily business operations, promoting efficient team collaboration, and ensuring data accessibility across devices.

Zoho Workplace Pricing

Zoho Workplace software uses a subscription-based pricing model with multiple tiers based on user count and features included. The software is priced per user per month, with higher tiers providing access to additional applications and increased storage capacity. Annual billing options are available, offering discounts compared to monthly billing. Free trials are offered for evaluation, and payment is required to continue use beyond the trial period.

Overall experience with Zoho Workplace

Finance Associate
<50M USD, Finance (non-banking)
FAVORABLE

“Zoho Recognized for Enhancing External Provider Relationship Management Capabilities”

4.0
Mar 13, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Marketing Manager
<50M USD, Retail
CRITICAL

“Zoho Workplace Suitable for Daily Work But Filled with Reliability Issues”

3.0
Jun 2, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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About Company

Company Description

Updated 7th December 2023

Zoho Corporation is a privately held software company that is focused on delivering solutions to help businesses grow. The company's portfolio of more than 55 products is used by over 100 million people around the world and is designed to cater to varying business requirements such as sales, marketing, support, collaboration, finance, and recruitment. Zoho is concentrated on creating digital tools with a strict adherence to user privacy. It does not rely on an ad-revenue model, even for its free products. The firm's global reach extends from its headquarters in Austin, Texas to international offices in Chennai, India and other worldwide locations.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
1996
Head office location
Chennai, India
Number of employees
10001+
Website
https://www.zoho.com/

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Peer Discussions

Zoho Workplace Reviews and Ratings

4.6

(39 Ratings)

Rating Distribution

5 Star
69%
4 Star
23%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Finance Associate
    <50M USD
    Finance (non-banking)
    Review Source

    Zoho Recognized for Enhancing External Provider Relationship Management Capabilities

    4.0
    Mar 13, 2026
    Zoho helped me to build my relationships with external providers
  • Finance Associate
    <50M USD
    Finance (non-banking)
    Review Source

    Zoho Recognized for Enhancing External Provider Relationship Management Capabilities

    4.0
    Mar 13, 2026
    Zoho helped me to build my relationships with external providers
  • Read All 39 Reviews

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Recommended Gartner Insights

  • Critical Capabilities for Social Software in the Workplace
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Reviewer Insights for: Zoho Workplace
Deciding Factors: Zoho Workplace Vs. Market Average
Performance of Zoho Workplace Across Market Features

Zoho Workplace Likes & Dislikes

Like

The ease of useability

Like

The ease of useability

Like

The ease of useability

Dislike

1. The support is awful. I've tried multiple times to fix small issues and it becomes a hassle to get so good support from the Zoho team. They don't understand sometimes, and sometimes you try to do your best to explain what is happening but they understand something else and don't give the correct information. 2. Oversights on almost all the Apps. I don't have the exact ones here but since the support is awful I go to forums and AI to get more information and find that some issues have been going on for more than 6 years. 3. Not great response if you need a partner in your area. I need a Zoho partner that is reliable because the previous one wasn't and I don't know where to start looking.

Dislike

1. The support is awful. I've tried multiple times to fix small issues and it becomes a hassle to get so good support from the Zoho team. They don't understand sometimes, and sometimes you try to do your best to explain what is happening but they understand something else and don't give the correct information. 2. Oversights on almost all the Apps. I don't have the exact ones here but since the support is awful I go to forums and AI to get more information and find that some issues have been going on for more than 6 years. 3. Not great response if you need a partner in your area. I need a Zoho partner that is reliable because the previous one wasn't and I don't know where to start looking.

Dislike

1. The support is awful. I've tried multiple times to fix small issues and it becomes a hassle to get so good support from the Zoho team. They don't understand sometimes, and sometimes you try to do your best to explain what is happening but they understand something else and don't give the correct information. 2. Oversights on almost all the Apps. I don't have the exact ones here but since the support is awful I go to forums and AI to get more information and find that some issues have been going on for more than 6 years. 3. Not great response if you need a partner in your area. I need a Zoho partner that is reliable because the previous one wasn't and I don't know where to start looking.