• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Identity Governance and Administration
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Collaborative Work Management
      • Visual Collaboration Applications
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Process Automation Tools
      • Business Orchestration and Automation Technologies
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Digital Adoption Platforms
      • Domain Registrars
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Test Data Management
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Application Integration Platforms
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Independent Third-Party Software Support of Megavendors
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Microsoft 365 Implementation and Support Services
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Multiexperience Development Platforms
      • Application Composition Platform
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • Value Stream Management Platforms
      • API and MCP Testing Tools
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Zscaler Zero Trust SASE
Logo of Zscaler Zero Trust SASE

Zscaler Zero Trust SASE

byZscaler
in
4.7
Market Presence: Network Security Microsegmentation, SASE Platforms

Overview

Product Information on Zscaler Zero Trust SASE

Updated 13th October 2025

What is Zscaler Zero Trust SASE?

Zscaler Zero Trust SASE is a software designed to provide secure access to applications and data across distributed environments by integrating secure access service edge (SASE) capabilities with a zero trust security model. The software offers features such as secure web gateway, cloud firewall, zero trust network access, and cloud data protection to address risks associated with remote work, cloud adoption, and unmanaged devices. Zscaler Zero Trust SASE enables organizations to authenticate users and devices, apply granular access controls, and monitor network traffic without backhauling data through traditional data centers. This software helps businesses reduce the attack surface, enforce policy compliance, and enhance visibility into application usage and user activity across networks, supporting organizations in managing security challenges in hybrid and multi-cloud environments.

Zscaler Zero Trust SASE Pricing

Zscaler Zero Trust SASE software uses a subscription-based pricing model, where charges are typically determined by factors such as the number of users, required features, and selected service tiers. Organizations can choose different plans that offer varying levels of security, connectivity, and management options, with costs adjusted according to usage and deployment scale.

Overall experience with Zscaler Zero Trust SASE

It Security & Risk Management Associate
500M - 1B USD, Transportation
FAVORABLE

“Zero Trust Reduces Attack Surface Yet Presents Difficulties for Initial Policy Governance”

5.0
Mar 18, 2026
Zscaler Zero Trust SASE provides a scalable, cloud-native security platform that effectively replaces traditional perimeter controls with identity-driven access, delivering strong security and excellent support for modern work environments.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 5th August 2024

Zscaler is a globally recognized company that specializes in securing network and application transformations for mobile and cloud based platforms of major organizations. The primary services it offers are Zscaler Internet Access and Zscaler Private Access. These services are developed to create rapid, robust links between users and applications, independent of the device, location, or network. Fully delivered through cloud, Zscaler services aim to provide simplicity, enhanced cybersecurity, and better user experience which can be a challenge for traditional appliances or hybrid solutions. Functioning in over 185 countries, Zscaler operates a vast cloud security platform to protect numerous enterprises and governmental agencies from cyber threats and potential data loss.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
2008
Head office location
San Jose, United States
Number of employees
5001 - 10000
Website
https://www.zscaler.com

Do You Manage Peer Insights at Zscaler?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Zscaler Zero Trust SASE
Reviewer Insights for: Zscaler Zero Trust SASE
Performance of Zscaler Zero Trust SASE Across Market Features

Zscaler Zero Trust SASE Likes & Dislikes

Like

Zscaler's Zero Trust model ensures that users are never placed directly on the corporate network. Instead, access is granted only to specific applications based on identity, device posture, and policy, dramatically reducing attack surface, lateral movement risk, and exposure of internal resources.

Like

Ease of deployment, excellent onboarding and after sale support.

Like

The Zero Trust Security model gives assurance that no device or user is automatically trusted. since each access request is validated. Secure remote access without VPN. This solution is perfect for hybrid and remote work setups because, in contrast to traditional VPNs. Real-time threat protection. This solution continuously scans all traffic going over the internet for ransomware, malware and phishing scams.

Dislike

what I dislike about Zscaler is the initial complexity in policy design and troubleshooting, without strong Zero Trust understanding and governance, diagnosing access issues can be challenging and time-consuming.

Dislike

There are fewer Data Centers (DCs) across the world compared to other competitors, which can sometimes lead to connectivity issues. Expanding the network of DCs would give users more options and could help reduce the connectivity problems that occasionally occur.

Dislike

facing difficulty in initial configuration. Occasional performance issues limited visibility during troubleshooting

Top Zscaler Zero Trust SASE Alternatives

Logo of Cato SASE Cloud
1. Cato SASE Cloud
4.7
(373 Ratings)
Logo of Akamai Guardicore Segmentation
2. Akamai Guardicore Segmentation
4.8
(225 Ratings)
Logo of Versa SASE with Versa Secure SD-WAN
3. Versa SASE with Versa Secure SD-WAN
4.7
(184 Ratings)
View All Alternatives

Peer Discussions

Zscaler Zero Trust SASE Reviews and Ratings

4.7

(29 Ratings)

Rating Distribution

5 Star
72%
4 Star
28%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • It Security & Risk Management Associate
    50M-1B USD
    Transportation
    Review Source

    Zero Trust Reduces Attack Surface Yet Presents Difficulties for Initial Policy Governance

    5.0
    Mar 18, 2026
    Zscaler Zero Trust SASE provides a scalable, cloud-native security platform that effectively replaces traditional perimeter controls with identity-driven access, delivering strong security and excellent support for modern work environments.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    Telecommunication
    Review Source

    High User Dependence and Seamless Onboarding Balanced By Data Center Limitations

    5.0
    Oct 16, 2025
    Zscaler caught our attention during the Covid days and has turned out to be an excellent partner ever since. We initially implemented it as a web proxy and later adopted their Zero Trust module as well and it has been working smoothly for us and currently over 95 percent of users depend on it.
  • DEPUTY MANAGER
    1B-10B USD
    Banking
    Review Source

    Modern Zero Trust protection with a steep learning curve

    4.0
    Nov 17, 2025
    I've had a good experience with Solution by restricting access to company resources to trusted users and devices. This helps secure our network. It doesn’t require a conventional VPN to function from any location, including outside of the office. We can rest easy knowing that it continuously monitors and safeguards our internet traffic. All things considered, it's a contemporary, safe, and simple method of controlling access and safeguarding our data.
  • ENGINEERING MANAGER
    50M-1B USD
    Banking
    Review Source

    Cloud-Based Security Stack Simplifies Compliance and Access Permissions Enforcement

    5.0
    Nov 12, 2025
    It's a great new security technology stack which is allowing us to become compliant with many security policies.
  • Information Security Manager
    50M-1B USD
    Construction
    Review Source

    Initial Setup Challenges Overcome by Reliable Performance and Scalability Metrics

    4.0
    Dec 3, 2025
    Overall experience has been strong, the rollout was challenging, but now that it is integrated it runs flawlessly. Performance has also been reliable!
Showing Result 1-5 of 32

Recommended Gartner Insights

  • Market Guide for Network Security Microsegmentation

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.