Overview
Product Information on Zuora Billing
What is Zuora Billing?
Zuora Billing Pricing
Overall experience with Zuora Billing
“Dynamic Workflow, API Integration and comprehensive Revenue Suite but limited external resource expertise”
“Experiencing Subscription Management: Powerful Features but Poor Support”
About Company
Company Description
Zuora provides a monetization platform to build, run and grow a modern business through a dynamic mix of usage-based models, subscription bundles and everything in between. From pricing and packaging, to billing, payments and revenue recognition, Zuora’s flexible, modular software solutions are designed to help companies evolve and scale monetization with demand. More than 1,000 customers around the world use Zuora’s combination of technology and expertise to transform their financial operations and how they go to market. Zuora is headquartered in Silicon Valley with offices in the Americas, EMEA and APAC.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Zuora Billing
Performance of Zuora Billing Across Market Features
Zuora Billing Likes & Dislikes
The workflow capabilities are dynamic and allow for multiple use cases to be accommodated APIs enable easy integration into other ERP applications for ease of use and integration Full suite of capabilities from Order to Cash which enables seamless integration with accounting records and assists with revenue automation Flexible product catalogue
Read Full ReviewThe multitude of features it provides and the simplification and automation that it offers. This allows you to scale your business quite well.
Read Full Reviewin a very concret case, Zuora's support was extremely reponsive on a sunday morning following salesforce's hyperfice migration. within 30 minutes, the incident was solved
Read Full Review
Limited knowledge in the marketplace for resources that can make changes/support post-implementation without going to Zuora directly Dynamic pricing is limited to how the system is integrated with other CRM systems Integration with revenue suite can be complex and is not designed with out of the box integration into billing Difficult to leverage new modules as they are rolled out and enhanced, including leveraging new collection modules
Read Full ReviewIf you have any issues that go beyond the standard questions, the support is usually quite poor.
Read Full Reviewthe product remains complex when it comes to handling specific scenarios (such as managing multples currencies within a single country)
Read Full ReviewTop Zuora Billing Alternatives
Peer Discussions
Zuora Billing Reviews and Ratings
- SVP, Finance50M-1B USDEnergy and UtilitiesReview Source
Dynamic Workflow, API Integration and comprehensive Revenue Suite but limited external resource expertise
The solution has been very dynamic enabling us to accommodate many different use cases and revenue streams. The Zuora team responsible for managing the relationship is very supportive and partners with clients to ensure needs are being met and best practices are being shared. - Chief Information Officer50M-1B USDTelecommunicationReview Source
a powerful tool you need to drive
simplicity and usability of the software. used with Salesforce to enable the management of a flexible product catalog - AUDIT SENIOR MANAGER50M-1B USDIT ServicesReview Source
Good Billing Software with connectivity to multiple other tools
Very good user experience and user interface. Can connect to other systems and platforms (such as ERP, Data warehouses and etc.). Sometimes has performance issues with high load of transactions. - Group Product Manager10B+ USDBankingReview Source
When it works, it works amazingly well
The experience has been generally positive. While the product is working and meeting your needs, it's great. Discerning whether something that isn't working as expected is a bug or feature is overly complicated and takes too long. - Sr. Strategy Manager1B-10B USDIT ServicesReview Source
Analyzing Integration Challenges with Multiple Products/Subscriptions
Our interactions have been extremely collaborative, informative and supportive of our business needs. The objective has always been to understand our core requirements and not oversell or enable capabilities we are not ready for or don't need.