Atlassian is present in 18 markets with 30 products. Atlassian has 10000 reviews with an overall average rating of 4.4.
AI Code Assistants (Transitioning to AI Coding Agents)
Gartner defines AI code assistants as tools that generate and analyze software code and configuration. They use foundation models like LLMs, program-understanding technology, or both. Developers engage with these assistants to generate, analyze, debug, test, fix, refactor code, search dependencies, update libraries, create documentation, understand code, upgrade versions, translate languages and review commits. They help developers learn and explore codebases and access related information, such as frameworks and tools. AI code assistants integrate with developer environments, code editors, command-line terminals, chat interfaces, project management tools, monitoring, logging and deployment tools. Some are customized to an organization’s specific codebase and documentation. AI code assistants enhance software developers’ experience by boosting their efficiency, accelerating application development, minimizing cognitive overload, amplifying their problem-solving skills, enabling faster learning, fostering creativity and maintaining their state of flow.
Atlassian has 1 product in AI Code Assistants (Transitioning to AI Coding Agents) market
Application Development
Application Development refers to products and services that support the design, creation, deployment, and maintenance of software applications across web, mobile, desktop, and cloud environments. This category includes markets that support organizations to build scalable, secure, and user-centric applications while evolving through agile methodologies, automation, modern development practices, and continuous integration and delivery.
Atlassian has 1 product in Application Development market
Application Development Life Cycle Management (Transitioning to DevOps Platforms)
The application development life cycle management (ADLM) tool market focuses on the planning and governance activities of the software development life cycle (SDLC). ADLM products focus on the 'development' portion of an application's life. Key elements of an ADLM solution include: software requirements definition and management, software change and configuration management, software project planning, with a current focus on agile planning, work item management, quality management, including defect management. Other key capabilities include: reporting, workflow, integration to version management, support for wikis and collaboration, strong facilities for integration to other ADLM tools.
Atlassian has 5 products in Application Development Life Cycle Management (Transitioning to DevOps Platforms) market
- 3 more products
Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
Gartner defines artificial intelligence applications in IT service management as tools that augment and extend IT service management (ITSM) workflows using AI. These analyze ITSM data and metadata (primarily found in ITSM platforms) to provide intelligent advice and actions on ITSM practices and workflows, such as IT service desk and support activities. This software can either be a stand-alone product, capabilities within an ITSM platform or an add-on to an ITSM platform.
Atlassian has 1 product in Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management) market
Code Review Tools
Code review tools are software applications that help developers review and improve code quality by examining code changes, identifying issues, and ensuring adherence to standards. These tools enhance collaboration and knowledge sharing among team members, making the codebase more maintainable and reliable. Key features include enhancing code quality by automatically checking for coding standards, bugs, and security vulnerabilities. These tools allow reviewers to provide clear, actionable feedback through inline comments and streamline the integration of code changes via pull requests or merge requests. Typical users include developers, team leads, and quality assurance engineers who collaborate to maintain high code quality and streamline the development process.
Atlassian has 2 products in Code Review Tools market
Collaborative Work Management
Gartner defines the collaborative work management (CWM) market as the market for stand-alone software tools that provide task-driven workspaces to enable end users to plan, coordinate and automate their work. These tools provide an integrated assembly of user-friendly capabilities for work planning, in-context collaboration, content collaboration, workflow and automation, reporting, analysis and dashboarding, intelligent assistance, and use-case acceleration on a platform that handles data management and administrative operations. Tools are defined by their purpose (work planning and execution), target users and breadth of functionality.
Atlassian has 3 products in Collaborative Work Management market
- 1 more product
Customer Escalation Management Solutions
Customer escalation management solutions are systems and processes designed to handle situations where customer issues cannot be resolved at the first point of contact. These solutions ensure that such issues are prioritized and addressed efficiently by escalating them to more experienced or higher-level personnel within the organization. They often integrate with customer relationship management (CRM) systems to provide a seamless experience and maintain a comprehensive record of customer interactions. Typical users include customer support teams, IT service management teams, and operations managers who use these systems to route issues based on predefined criteria, support multi-channel handling from email, chat, phone, and social media, and offer robust analytics and reporting tools to track performance and improve processes. These solutions also help reduce resolution time by facilitating hierarchical escalation and enabling team members to collaborate effectively.
Atlassian has 1 product in Customer Escalation Management Solutions market
Design Collaboration Tools
Design collaboration tools facilitate teamwork among designers and other stakeholders by providing a shared platform for communication, feedback, and project management. These tools enable real-time collaboration, streamline workflows, file sharing and enhance communication among team members, making them essential for modern design and development processes. This eliminates the need for endless email chains, scattered notes and confusion over the latest version of a design. Typical users include UI/UX designers, Graphic designers, Product managers and developers.
Atlassian has 1 product in Design Collaboration Tools market
DevOps Platforms (Transitioning to DevSecOps Platforms)
Gartner defines DevOps platforms as those that provide fully integrated and orchestrated capabilities to enable continuous delivery of software using agile and DevOps practices. The capabilities span the development and delivery life cycle built around the continuous integration/continuous delivery (CI/CD) pipeline, including planning, creation, artifact management, security, quality engineering, change management, compliance, environment management, deployment and monitoring. DevOps platforms support team collaboration, consistency, tool simplification and measurement of software delivery metrics. They are delivered primarily as cloud-hosted services with some options for on-premises deployment. DevOps platforms simplify the creation, maintenance and management of the components required for the delivery of various types of modern software. Platforms create common workflows and data models, simplify user access, provide production-like development and test environments, and provide a consistent user experience (UX) to reduce cognitive load. They lead to improved visibility, auditability and traceability for the software delivery value stream. This end-to-end view encourages a systems-thinking mindset and accelerates feedback loops. Organizations use DevOps platforms to minimize tool friction resulting from complex toolchains, manual handoffs and lack of consistent visibility throughout the software development life cycle (SDLC). This enables product teams to deliver faster customer value without compromising quality. The DevOps platforms market reflects the consolidation of technologies across development, security, infrastructure and operations to streamline software delivery.
Atlassian has 3 products in DevOps Platforms (Transitioning to DevSecOps Platforms) market
- 1 more product
Developer Productivity Insight Platforms
Gartner defines developer productivity insight platforms as solutions that provide software engineering leaders with data-driven visibility into the engineering team’s use of time and resources, operational effectiveness, and progress on deliverables. This enables software engineering leaders and their teams to make smarter business decisions, resulting in higher developer productivity. Developer productivity insight platforms must be capable of ingesting and analyzing the abundant data created by common engineering tools and systems. They must provide rich, tailored, and role-specific user experiences to help leaders more easily identify constraints, spot important trends, and gain contextual insights. Developer productivity insight platforms are used by software engineering leaders and their teams to better understand how software solutions are being built and delivered. Teams can more easily see where they are spending time, how they are approaching code quality (in the form of code reviews), and better understand team flow through key metrics like deployment frequency and cycle time. These platforms serve as a “single source of truth” for engineering process data, and provide a unified, comprehensive and transparent view of the engineering processes. Key engineering metrics for delivering digital products include team productivity and flow, business alignment, software quality, and operations effectiveness.
Atlassian has 1 product in Developer Productivity Insight Platforms market
Enterprise Agile Planning Tools
Gartner defines enterprise agile planning (EAP) tools as products that enable organizations to scale their agile practices to support a holistic enterprise view. These tools act as a hub for defining, planning, managing and deploying work. They also serve as an information hub for the disparate islands of metrics from the full life cycle. Just as agile is an evolution of development methodologies, EAP tools are an evolution of project-/team-centric tools. They support a business-outcome-driven approach to managing the full life cycle of agile product delivery at scale.
Atlassian has 2 products in Enterprise Agile Planning Tools market
IT Service Management Platforms
Gartner defines IT service management (ITSM) platforms as software that offers cohesive workflow management and automation for organizations to plan, deliver, support and improve integrated IT services. ITSM platforms provide a system of record for ITSM practices, including request, incident, problem, change, knowledge, service level and configuration management. Typically offered as SaaS, ITSM platforms are also available for on-premises deployments as per organizational needs. ITSM platforms are key tools used to manage IT support issues and aid employee productivity. IT leaders require robust ITSM platforms to drive business value in the services they provide, and are increasingly looking for these products to support digital business transformation outside IT. By capturing, tracking and reporting on service-related activities across the estate, the platform acts as a coherent system of record for ITSM-related actions. ITSM platforms boost infrastructure and operations (I&O) teams’ efficiency through automating processes, streamlining decision making and providing seamless integration with third-party applications. As organizational needs grow, advanced multichannel support features enhance the end-user experience, helping IT services remain agile and aligned with business goals.
Atlassian has 1 product in IT Service Management Platforms market
Internal Developer Portals
Gartner defines internal developer portals as tools that enable self-service discovery, automation and access to reusable components, tools, platform services and knowledge assets in modern software development environments. The portals help improve developer experience and service reliability while enabling centralized governance and shared visibility across multiple teams. Capabilities include service and resource catalogs, scorecards to benchmark software quality and security, scaffolding templates for building new components and plug-ins for integrating with platform services. Platform engineering teams provide the portal to product development teams either as a stand-alone application or as integral components of DevOps platforms and broader internal developer platforms.
Atlassian has 1 product in Internal Developer Portals market
Knowledge Management (KM) Software
Knowledge Management (KM) Software helps organizations centralize, organize, and share information efficiently across teams. It provides a centralized repository for storing diverse content types—such as documents, presentations, and multimedia—making knowledge easily accessible and searchable. A robust search functionality ensures quick retrieval of relevant information, while features like file version history, access control, and content editing enhance collaboration and governance. These capabilities reduce duplication of effort, preserve institutional knowledge, and streamline workflows. KM software is widely used by customer support, product and operations, HR and training, and IT and compliance teams—any function that depends on consistent, accurate, and easily retrievable information.
Atlassian has 1 product in Knowledge Management (KM) Software market
Marketing Work Management Platforms
Gartner defines marketing work management (MWM) platforms as a self-service system of record for marketing projects and productivity. MWM platforms provide a holistic view into past, current and planned work and enable the optimization of resources applied to marketing initiatives. MWM platforms offer intake management, resource allocation, project orchestration, operational performance measurement and workflow automation, and more. Native or integrated tools may enable varying degrees of strategic, financial and talent planning.
Atlassian has 1 product in Marketing Work Management Platforms market
Product Roadmapping Tools for Software Engineering
Product roadmapping tools for software engineering have simplified product-related communication and streamlined product management and development efforts. This document profiles selected vendors and tools that can assist with: Management of software product vision and strategy alignment Communication of ideas and requirements Decision making through an understanding of user behavior, data and analytics, priorities, and consequences Defining software features and business capabilities, and handling backlogs Planning and tracking software development releases Financial and budget management Collaboration on timelines Communication, negotiation and updates Integration planning and resource tracking Report generation and notifications Managing feedback from developers, teams and users Support for continuous development and continuous integration
Atlassian has 1 product in Product Roadmapping Tools for Software Engineering market
Resource Management Software
Resource management software is designed to help businesses efficiently allocate and manage their resources, such as employees, equipment, time, and finances, across various projects and tasks. It enables managers to optimize resource usage, track availability, schedule work, and forecast future resource needs, aiming to improve productivity and reduce costs by avoiding overallocation or underutilization. This software also includes features for planning, reporting, and it integrates with other business tools to provide a comprehensive view of all resources. The typical users are project managers, resource managers, team leaders, and executives across various industries.
Atlassian has 1 product in Resource Management Software market
Social Software in the Workplace
The market for social software in the workplace includes software products that support people working together in teams, communities or networks. These products can be tailored to support a variety of collaborative activities. Buyers are looking for virtual environments that can engage participants to create, organize and share information, and encourage them to find, connect and interact with each other. Business use of these products ranges from project coordination within small teams or homogeneous groups, to information exchange between employees across an entire organization.
Atlassian has 3 products in Social Software in the Workplace market
- 1 more product