Name: Everbridge
Rating: 4.5 (147 reviews)

Overview

Product Information on Everbridge

Updated 13th October 2025

What is Everbridge?

Everbridge is a software designed to facilitate critical event management and enterprise resilience by enabling organizations to identify, assess, and respond to disruptive incidents. The software provides capabilities for automating communications across various channels, delivering targeted notifications, and coordinating responses to emergencies such as natural disasters, IT outages, and security threats. It integrates incident detection, workflow automation, and reporting features to support business continuity, risk mitigation, and operational efficiency. By streamlining information delivery and response coordination, the software helps organizations minimize downtime and maintain safety for personnel and assets.

Overall experience with Everbridge

Deputy Manager

1B - 3B USD, Finance (non-banking)

FAVORABLE

“Efficient Alerts and Communication Offset by Complex Initial Configuration Demands”

5.0

Feb 10, 2026

I've had a good overall experience with Everbridge. The platform offers dependable notification delivery, timely alerts, effective mass communication, and critical event management. The system aids in enhancing incident response and business continuity procedures, and its user interface is generally simple to use.

Head Of IT

50M - 250M USD, Manufacturing

CRITICAL

“Unpacking the Efficiency of an Emergency Notification Solution”

3.0

Nov 16, 2024

Decent product which executes well and offers the services I am expecting from an emergency notification solution

About Company

Company Description

Everbridge provides software solutions for Critical Event Management (CEM), helping organizations manage operational disruptions and respond to emergencies. Its High Velocity CEM platform uses purpose-built AI, risk intelligence, and automation to support business continuity, public safety, and supply chain resilience.

Company Details

Year Founded

2002

Head office location

Vienna, VA, United States

Number of employees

1001 - 5000

Website

https://www.everbridge.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Everbridge

Deciding Factors: Everbridge Vs. Market Average

Performance of Everbridge Across Market Features

Everbridge Likes & Dislikes

dependable mass notification via a variety of platforms stakeholder communication and incident management dashboard in one place user-friendly interface, feature escalation workflow templates and automation

Granular role based access model Cost/licensing is transparent Quick notification delivery

Fairly straightforward and simple step by step process for sending messages.

initial configuration setup can be difficult and time-consuming. when handling major incident, the user interface may appear a little cluttered. Additional vendor support or training may be necessary for customization and advanced feature configuration.

Public documentation is outdated and needs to be updated

The design felt old fashioned and a little offputting.

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Peer Discussions

Everbridge Reviews and Ratings

Recommended Gartner Insights

Market Guide for Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))

1B-10B USD

Finance (non-banking)

Review Source

Efficient Alerts and Communication Offset by Complex Initial Configuration Demands

Head Of Internal Communication

Healthcare and Biotech

Intuitive Message Sending With Everbridge Amid Concerns Over Old Fashioned Interface

4.0

Feb 25, 2026

I used Everbridge, initially, for Covid-related alerts regarding shut downs and the like. I found the system relatively intuitive though a little clunky in design.

IT Manager

Gov't/PS/Ed

Education

good product and customer service

Feb 4, 2026

Too many things to customize, which rolls into admin and maintenance

Emergency Management Manager

50M-1B USD

Easy Onboarding and Support Noted, Manual Contact Entry Poses Challenges

Jul 17, 2025

System was very easy to learn and manage. Team was/ has been most helpful with training.

Manager, IT Security and Risk Management

IT Services

This is a great tool and I encourage to take it when you can

i love this tool and the usage. this is very agile and easy to manage especially when you have to implement it. thanks again to the support team for their help !