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Overview

Product Information on AlertMedia

Updated 13th October 2025

What is AlertMedia?

Thousands of organizations rely on AlertMedia’s risk intelligence and response platform to keep their people safe, informed, and connected during critical events. With AlertMedia, organizations can detect, identify, assess, and respond to emerging threats near their people, assets, and locations in real time, then send highly visible alerts to any-sized audience in seconds.

AlertMedia Pricing

AlertMedia offers flexible pricing options to help companies of all sizes achieve their communication goals—with no hidden fees. Pricing is based on audience size, your locations, and other variables specific to your organization.

AlertMedia Product Images

Intuitive Workflows
Intuitive Workflows
Real-Time Delivery Metrics
Real-Time Delivery Metrics
Two-Way Communication
Two-Way Communication

Overall experience with AlertMedia

Director
500M - 1B USD, Software
FAVORABLE

“Elevated Our Safety Posture and Emergency Response to the Next Level”

5.0
Mar 30, 2026
AlertMedia exceeded our expectations throughout the entire implementation process. Our organization was operating under significant time constraints and require an expedited deployment timeline despite their standard implementation alert media's team demonstrated exceptional, responsiveness, and commitment by completing our deployment within a matter of days, their ability to rapidly mobilize, cross function resources thoroughly assess our operational requirements and deliver a fully functional solution and compressed timelines was remarkable this level of responsiveness and dedication to client success directly enable estimate our critical organizational deadlines and significantly enhance our emergency notification capabilities when we needed the most.
Manager
10B - 30B USD, Retail
CRITICAL

“Revolutionizing Travel Risk Management: A Journey Towards Improvement”

3.0
May 2, 2025
The implementation phase went exceptionally well. The AM team was truly a partner, doing much of the heavy lifting. We are now in the optimization phase and working with them to customize and create a user experience that delivers duty of care for our global travelers. AM has been accommodating to our requests.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of AlertMedia

AlertMedia

byAlertMedia
in Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))
4.7
2025

About Company

Company Description

Updated 5th June 2025

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses in more than 150 countries.

Company Details

Updated 5th June 2025
Company type
Private
Year Founded
2013
Head office location
Austin, United States
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
https://www.alertmedia.com

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Reviewer Insights for: AlertMedia
Deciding Factors: AlertMedia Vs. Market Average
Performance of AlertMedia Across Market Features

AlertMedia Likes & Dislikes

Like

Two aspects of AlertMedia stand out as particularly valuable to our operation. The first I have already covered above when referring to the implementation team, the second is the platform's intuitive user interface, which allows our security operations team to rapidly and disseminate time sensitive communications and directives to our entire workforce with minimal friction. We are based in Florida, thus half of our year requires my team to have their finger on the pulse when it comes to weather. We constantly monitor the tropics, the Atlantic Ocean and the Gulf, for any system that might develop into a hurricane. This is where the intuitive user interface shines.

Like

1) Ease of use in an urgent or emergency situation. Clean user interface. 2) Exceptional customer service. 3) Enhances our ability to provide streamlined duty of care and employees ability to drive their own experience on the platform.

Like

Customer service Evolving product Rapid updates

Dislike

I have been using this application for close to a year, we tested it on average once a month, and so far I have been unable to find something that I dislike about the product or service.

Dislike

1) Threat Intelligence-notifications and situational reports-could be more timely, relevant, more frequent and better organized. All the notifications could all be as good as the weather reporting. 2) The Travel Risk Management end user/traveler experience could be improved, streamlined and more relevant to the traveler. AlertMedia is working on both of these and is making significant strides.

Dislike

Choosing some options deletes subscriptions - this is being addressed Inability to choose everyone except in certain notifications Some auto features make other areas change without us noticing until we recognize an absence of notifications

Recommended Gartner Insights

  • Market Guide for Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))

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AlertMedia Reviews and Ratings

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Director
    50M-1B USD
    Software
    Review Source

    Elevated Our Safety Posture and Emergency Response to the Next Level

    5.0
    Mar 30, 2026
    AlertMedia exceeded our expectations throughout the entire implementation process. Our organization was operating under significant time constraints and require an expedited deployment timeline despite their standard implementation alert media's team demonstrated exceptional, responsiveness, and commitment by completing our deployment within a matter of days, their ability to rapidly mobilize, cross function resources thoroughly assess our operational requirements and deliver a fully functional solution and compressed timelines was remarkable this level of responsiveness and dedication to client success directly enable estimate our critical organizational deadlines and significantly enhance our emergency notification capabilities when we needed the most.
  • Operations Associate
    10B+ USD
    Insurance (except health)
    Review Source

    Frequent Product Updates and Helpful Representatives Ease Evolution of Company Usage

    5.0
    Mar 18, 2026
    I find the tool to be extremely useful and the willingness of our representatives to try new ideas has made it much easier for us to evolve our own use.
  • IT Security & Risk Management Associate
    50M-1B USD
    Telecommunication
    Review Source

    Implementation Process and Data Feeds Highlighted in AlertMedia Experience Overview

    5.0
    Mar 18, 2026
    The team at AlertMedia is very responsive when we have issues, we do not have many. They were great when we were implementing the program. Overall, this is a great company to work with.
  • IT Security & Risk Management Associate
    1B-10B USD
    IT Services
    Review Source

    You will wish you had chosen this earlier

    5.0
    Mar 25, 2026
    The support team is exceptional. They are quick to respond to issues and have great follow-through.
  • Director of Operations
    1B-10B USD
    Consumer Goods
    Review Source

    Improved Communication and Threat Awareness Noted Amid Concerns Over Pricing

    5.0
    Mar 25, 2026
    Positive engagement with the Vendor. Resources are available when needed.
...
Showing Result 1-5 of 185

4.7

(185 Ratings)

Rating Distribution

5 Star
70%
4 Star
29%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Planning & Transition

4.7

Delivery & Execution

4.7

Integration & Deployment

4.5

Service & Support

4.7

Service Capabilities

4.7

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