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  3. AlertMedia
Logo of AlertMedia

AlertMedia

byAlertMedia
in Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))
4.7
2025

Overview

Product Information on AlertMedia

Updated 13th October 2025

What is AlertMedia?

Thousands of organizations rely on AlertMedia’s risk intelligence and response platform to keep their people safe, informed, and connected during critical events. With AlertMedia, organizations can detect, identify, assess, and respond to emerging threats near their people, assets, and locations in real time, then send highly visible alerts to any-sized audience in seconds.

AlertMedia Pricing

AlertMedia offers flexible pricing options to help companies of all sizes achieve their communication goals—with no hidden fees. Pricing is based on audience size, your locations, and other variables specific to your organization.

AlertMedia Product Images

Intuitive Workflows
Intuitive Workflows
Real-Time Delivery Metrics
Real-Time Delivery Metrics
Two-Way Communication
Two-Way Communication

Overall experience with AlertMedia

President
<50M USD, Services (non-Government)
FAVORABLE

“Allows Seamless Communication to Employees in Emergency and Routine”

5.0
May 22, 2025
Initial contact and sales process was professional and met all deliverables
Manager
10B - 30B USD, Retail
CRITICAL

“Revolutionizing Travel Risk Management: A Journey Towards Improvement”

3.0
May 2, 2025
The implementation phase went exceptionally well. The AM team was truly a partner, doing much of the heavy lifting. We are now in the optimization phase and working with them to customize and create a user experience that delivers duty of care for our global travelers. AM has been accommodating to our requests.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))

About Company

Company Description

Updated 5th June 2025

AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses in more than 150 countries.

Company Details

Updated 5th June 2025
Company type
Private
Year Founded
2013
Head office location
Austin, United States
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
https://www.alertmedia.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: AlertMedia
Deciding Factors: AlertMedia Vs. Market Average
Performance of AlertMedia Across Market Features

AlertMedia Likes & Dislikes

Like

Allows communication to all employees within seconds Easy to use and manage Can be used for multiple applications around emergency and routine communications

Like

1) Ease of use in an urgent or emergency situation. Clean user interface. 2) Exceptional customer service. 3) Enhances our ability to provide streamlined duty of care and employees ability to drive their own experience on the platform.

Like

The ease of use and customization are fabulous. In addition, the ability to either use the desktop version or app is of tremendous help.

Dislike

I have no dislikes of the product

Dislike

1) Threat Intelligence-notifications and situational reports-could be more timely, relevant, more frequent and better organized. All the notifications could all be as good as the weather reporting. 2) The Travel Risk Management end user/traveler experience could be improved, streamlined and more relevant to the traveler. AlertMedia is working on both of these and is making significant strides.

Dislike

I have no complaints

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Peer Discussions

AlertMedia Reviews and Ratings

4.7

(175 Ratings)

Rating Distribution

5 Star
69%
4 Star
30%
3 Star
1%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Planning & Transition

4.7

Delivery & Execution

4.7

Service Capabilities

4.7

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • President
    <50M USD
    Services (non-Government)
    Review Source

    Allows Seamless Communication to Employees in Emergency and Routine

    5.0
    May 22, 2025
    Initial contact and sales process was professional and met all deliverables
  • Manager
    10B+ USD
    Retail
    Review Source

    Revolutionizing Travel Risk Management: A Journey Towards Improvement

    3.0
    May 2, 2025
    The implementation phase went exceptionally well. The AM team was truly a partner, doing much of the heavy lifting. We are now in the optimization phase and working with them to customize and create a user experience that delivers duty of care for our global travelers. AM has been accommodating to our requests.
  • Manager
    10B+ USD
    Manufacturing
    Review Source

    Effective Alert System for Severe Storms with Easy Customization

    5.0
    May 22, 2025
    We have been utilizing the app for at least 4 years now and it has been of tremendous help for sending out alerts during severe storm events.
  • PROGRAM SPECIALIST
    50M-1B USD
    Transportation
    Review Source

    AlertMedia sets the standard for emergency communications and customer service

    5.0
    Apr 30, 2025
    Overall, AlertMedia has been amazing in helping our team customize our tool. The support staff is always eager and able to help.
  • Director of Safety & Environmental Health
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Phenomenal Product and support!

    5.0
    May 22, 2025
    We have been Alter Media customers for 3 years. I am continually impressed with the timeliness and accuracy of their alerts.
...
Showing Result 1-5 of 175

Recommended Gartner Research

  • Market Guide for Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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