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  3. Everbridge
Logo of Everbridge

Everbridge

byEverbridge
in
4.5
Market Presence: Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS)), Indoor Location Application Platforms (Transitioning to Indoor Location Services)

Overview

Product Information on Everbridge

Updated 13th October 2025

What is Everbridge?

Everbridge is a software designed to facilitate critical event management and enterprise resilience by enabling organizations to identify, assess, and respond to disruptive incidents. The software provides capabilities for automating communications across various channels, delivering targeted notifications, and coordinating responses to emergencies such as natural disasters, IT outages, and security threats. It integrates incident detection, workflow automation, and reporting features to support business continuity, risk mitigation, and operational efficiency. By streamlining information delivery and response coordination, the software helps organizations minimize downtime and maintain safety for personnel and assets.

Everbridge Pricing

The Everbridge software uses a subscription-based pricing model, where costs depend on factors such as the number of users, locations, message volume, and selected modules. Pricing may vary based on organizational needs, size, and specific product packages offered. Details are typically available upon request or through custom quotes.

Overall experience with Everbridge

IT Manager
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“good product and customer service”

5.0
Feb 4, 2026
Too many things to customize, which rolls into admin and maintenance
Head Of IT
50M - 250M USD, Manufacturing
CRITICAL

“Unpacking the Efficiency of an Emergency Notification Solution”

3.0
Nov 16, 2024
Decent product which executes well and offers the services I am expecting from an emergency notification solution

About Company

Company Description

Updated 13th May 2025

Everbridge provides software solutions for Critical Event Management (CEM), helping organizations manage operational disruptions and respond to emergencies. Its High Velocity CEM platform uses purpose-built AI, risk intelligence, and automation to support business continuity, public safety, and supply chain resilience.

Company Details

Updated 13th May 2025
Year Founded
2002
Head office location
Vienna, VA, United States
Number of employees
1001 - 5000
Website
https://www.everbridge.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Everbridge
Deciding Factors: Everbridge Vs. Market Average
Performance of Everbridge Across Market Features

Everbridge Likes & Dislikes

Like

ease of message deployment, ability to add affiliates manually, ease of updating affiliate contact info

Like

Granular role based access model Cost/licensing is transparent Quick notification delivery

Like

Easy to use, friendly staff, flexibility within the product

Dislike

too many things to remember for one person, I did appreciate our meetings with someone from the Everbridge team to go over some general settings and best practices.

Dislike

Public documentation is outdated and needs to be updated

Dislike

Routine database management. Having to enter all new contacts by hand. Our system will not allow direct input.

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Peer Discussions

Everbridge Reviews and Ratings

4.5

(145 Ratings)

Rating Distribution

5 Star
48%
4 Star
46%
3 Star
6%
2 Star
0%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Planning & Transition

4.3

Delivery & Execution

4.5

Integration & Deployment

4.2

Service & Support

4.4

Service Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Manager
    Gov't/PS/Ed
    Education
    Review Source

    good product and customer service

    5.0
    Feb 4, 2026
    Too many things to customize, which rolls into admin and maintenance
  • Emergency Management Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Easy Onboarding and Support Noted, Manual Contact Entry Poses Challenges

    4.0
    Jul 17, 2025
    System was very easy to learn and manage. Team was/ has been most helpful with training.
  • Manager, IT Security and Risk Management
    1B-10B USD
    IT Services
    Review Source

    This is a great tool and I encourage to take it when you can

    5.0
    Jul 17, 2025
    i love this tool and the usage. this is very agile and easy to manage especially when you have to implement it. thanks again to the support team for their help !
  • Manager
    Gov't/PS/Ed
    Government
    Review Source

    Fifteen Years of Use Showcases Effective Notification Features Without Reported Drawbacks

    5.0
    Jul 10, 2025
    I've worked with this platform for 15 years. Great product.
  • TELECOM ANALYST
    <50M USD
    Healthcare and Biotech
    Review Source

    Excellent product!

    5.0
    Jul 9, 2025
    Excellent customer service! Extremely useful for reaching specific groups within our organization for important communications.
...
Showing Result 1-5 of 145

Recommended Gartner Research

  • Market Guide for Emergency/Mass Notification Services Solutions (Transitioning to Emergency and Mass Notification Systems (EMNS))

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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