We have been very pleased with our experience with Logility, the product meets our needs and we've been using it for over a decade. We have implemented multiple instances of Logility over the years, and have also purchased other software from Logility. We have been using it for around 13 years at this point. When the software didn't do exactly what we needed it to, we worked with Logility to find ways to solve our business problems. We have achieved measurable benefits with the system, such as a reduction in forecast error of around 50%. We also improved our service level while handling increased complexity.

My overall experience with Logility has been mixed. While the platform provides a structural environment for basic forecasting and planning, it lacks the flexibility, speed and user friendliness needed for high volume, multi-channel demand planning. The interface feels dated, workflows require too many manual steps, and the system often struggles with larger datasets, making it challenging to quickly analyze trends or variances. Collaboration across teams is limited, and customization options are not as intuitive as modern tools. Overall, Logility gets the job done at a foundational level, but it falls short in usability, automation and advanced analytics compared to newer platforms.