Overview
Product Information on 11:11 Disaster Recovery as a Service
What is 11:11 Disaster Recovery as a Service?
11:11 Disaster Recovery as a Service Pricing
Overall experience with 11:11 Disaster Recovery as a Service
“Service Offers Strong Data Protection, Wide Compliance, and Responsive Support Team”
“Lower Management Overhead Contrasted by Lengthy Solution and Support Delays”
About Company
Company Description
11:11 Systems is a managed infrastructure solutions provider that empowers customers to modernize, protect, and manage mission-critical applications and data, leveraging 11:11’s resilient cloud platform.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About 11:11 Disaster Recovery as a Service
Reviewer Insights for: 11:11 Disaster Recovery as a Service
Deciding Factors: 11:11 Disaster Recovery as a Service Vs. Market Average
11:11 Disaster Recovery as a Service Likes & Dislikes
As a part of IT team, this service is very popular among many organizations. The most popular features of this service are not limited to reliability and speed of the recovery. This platform also offers seamless automation, clear visibility into the recovery process and has very minimal downtime while performing failover testing.
3rd party managed, so significantly lower overhead than having to manage it ourself.
They excel at Account Management, specifically bringing together SMEs to aid the design and implementation stages.
Overall, this product performs outstanding, but some users may find the initial setup and configuration complex when they try to do integration with hybrid environments. Reporting tools could be better and provide more real time insights. Price is also slightly higher compared to other similar products, normally for small scale deployments.
Long delays in implementation and delays in support availability due to time difference between us and support team.
The backup solution and specifically the underlying commercial calculation has been difficult to grasp, however this issue has been recognised by 11:11 and overcome through an offered commercial agreement - once again showing excellent Account Management and recognition of when an issue is impacting a customer, something that's not always a given with IAAS providers.
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Peer Discussions
11:11 Disaster Recovery as a Service Reviews and Ratings
- IT MANAGER<50M USDMiscellaneousReview Source
Service Offers Strong Data Protection, Wide Compliance, and Responsive Support Team
In my experience, it is a reliable and efficient disaster recovery solution that always provides strong performance, minimal downtime, and excellent support responsiveness. The impressive features of DRaaS include an intuitive interface and automated failover that makes the recovery process smooth and easily manageable. Integration with other products is easy and the service delivers strong protection of data and wide coverage of compliance. - Chief Technology & Operations Officer<50M USDBankingReview Source
Account Management and Ongoing Support Stand Out in Service Deployment Experience
11:11 provides a very high level of support and on-going assistance in the deployment and maintenance of the services we have ingested from them. - Systems Administrator1B-10B USDManufacturingReview Source
Periodic Testing Reveals Minor and Major Issues With Disaster Recovery Solution
Our company uses 11:11 for our DR service. So far we have had several tests runs over the last few years and on each one there is a set of issues that occur that we go over to correct. In most cases these are minor procedural issues are resolved. Once we had a major issue that was caused by 11:11 staff that required true recoveries of servers and services. This was corrected and was to continue with the testing. This identified a authentication issue that we have corrected so it will not happen again. Overall, the experience has been very good. - IT Manager - Infrastructure<50M USDHealthcare and BiotechReview Source
It does exactly what it says on the tin
Overall it was a positive experience as everything was pretty smooth. Communication was clear and expectations were consistently met. The 11:11 team demonstrated professionalism, efficiency and genuine care throughout the process. - MANAGER, TECH SERVICES/INFOSEC50M-1B USDHealthcare and BiotechReview Source
Versatile DR Platform Provides Solid Performance And Reliable Functionality
This is a solid platform and was versatile when it came to meeting the needs we had for DR.