Overview
Product Information on 3CX
Updated 13th October 2025
What is 3CX?
3CX Pricing
Overall experience with 3CX
It Associate
<50M USD, TelecommunicationFAVORABLE
“Reliable and flexible PBX platform with strong value and straightforward administration ”
The system delivers reliable VoIP performance, straightforward call routing configuration and smooth integration with common SIP providers. The web-based management console makes administration simple, even across distributed environments. While there are areas that could be improved, especially around advanced reporting and security hardening, the core functionality works consistently and meets the expectations for most SMB and mid-market deployments.
Collaboration Solutions Analyst
<50M USD, IT ServicesCRITICAL
“Web Console and Scalability Praised, Complexity and Support Noted as Drawbacks”
Decent phone system with okay features, but setup and configuration can be complex. Works well once running, though support could be improved
About Company
Company Description
3CX is a firm that specializes in the development of an open standards communication solution. This solution is designed to transform business connectivity and collaboration by supplanting proprietary PBXs. The software developed by 3CX allows businesses of various sizes to reduce telecommunication expenses, augment productivity among employees, and improve customer experiences. The firm's comprehensive communication package includes an array of features such as integrated video conferencing, applications compatible with Android and iOS, live chat functionality for websites, and integration with SMS and WhatsApp Messaging.
Company Details
Company type
Private
Year Founded
2005
Head office location
Nicosia, Cyprus
Number of employees
51 - 200
Website
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- It Associate<50M USDTelecommunicationReview Source
Reliable and flexible PBX platform with strong value and straightforward administration
The system delivers reliable VoIP performance, straightforward call routing configuration and smooth integration with common SIP providers. The web-based management console makes administration simple, even across distributed environments. While there are areas that could be improved, especially around advanced reporting and security hardening, the core functionality works consistently and meets the expectations for most SMB and mid-market deployments. - IT SECURITY ENGINEER<50M USDHardwareReview Source
Transition to Software-Based Communication System Reduces Costs and Enhances Flexibility
3CX has been a reliable backbone for our communications. The transition from a traditional PBX to this software-based solution significantly reduced our monthly overhead. - It Services Associate<50M USDIT ServicesReview Source
Affordable Linux PBX with solid Basics, Needs CLI
3CX delivers solid VoIP performance on Linux servers, streamlining calls for IT teams with features like queues and web clients that integrate well with daily ops. Overall, great value for cost-conscious setups in India but needs polishing for enterprise reliability. - Sales Support Executive<50M USDRetailReview Source
Effortless Communication Management
My overall experience with 3CX Phone system has been very positive. It has proven to be a reliable and efficient communication platform that supports our daily operations well. The system is easy to adopt, stable in performance and provides the flexibility to manage both internal and customer communications effectively. - Head IT50M-1B USDBankingReview Source
3CX Offers Cost Effective PBX Solution Amid Setup and Support Considerations
My experience with 3CX has been positive, particularly due to its ease of management, VoIP capabilities, and strong support for remote and mobile communications.
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