Overview
Service Information on Accenture CRM and Customer Experience Implementation Services
Updated 13th October 2025
What is Accenture CRM and Customer Experience Implementation Services?
Accenture CRM and Customer Experience Implementation Services Pricing
Overall experience with Accenture CRM and Customer Experience Implementation Services
VP - Business Enablement
10B - 30B USD, TelecommunicationFAVORABLE
“Sales & Marketing Tool Transformation”
Accenture has been a fantastic partner in our sales and marketing tools transformation, leveraging salesforce and vlocity. They have brought thought-leadership and phasing expertise to limit technical debt and provide rapid capability to our user base. Our program has been perceived as extremely successful, largely due to the partnership and skills they brought to the table.
Distributor
250M - 500M USD, Consumer GoodsCRITICAL
“Implementation took longer than expected however, it improved our company's positioning”
The system is considered to be satisfactory in meeting our companys' needs. The overall process took longer than expected from planning to implementing the system.
About Company
Company Description
Accenture is a professional services corporation that has global capabilities in cloud, digital, and security domains. With proficiency and dexterity spanning across more than 40 sectors, Accenture provides a range of services such as Strategy and Consulting, Technology and Operations Services. It also features something named Accenture Song, powered by an extensive network of Advanced Technology and Intelligent Operations centers. It caters to clients in more than 120 countries, harnessing the capability of transforming changes into values to foster shared success.
Company Details
Company type
Public
Year Founded
2000
Head office location
Dublin 2, Ireland
Number of employees
10001+
Website
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- VP - Business Enablement10B+ USDTelecommunicationReview Source
Sales & Marketing Tool Transformation
Accenture has been a fantastic partner in our sales and marketing tools transformation, leveraging salesforce and vlocity. They have brought thought-leadership and phasing expertise to limit technical debt and provide rapid capability to our user base. Our program has been perceived as extremely successful, largely due to the partnership and skills they brought to the table. - Global Head Of OE Strategy10B+ USDFinance (non-banking)Review Source
Top Notch Consulting Services from Talented AND Caring people
The team has been fantastic and working with them has been a great experience. They have a strong commitment to high quality outcomes and consistently execute on both meeting and exceeding expectations. They regularly go above and beyond to meet my needs and have stuck with me through a challenging program, even when our organization's commitment was shaky. - VP10B+ USDConsumer GoodsReview Source
I really appreciate Accenture's excellent support and service quality as a great partner.
Accenture is the most greatest partner for supporting eCommerce service such as technical capability, resource management, timely delivery, etc. - Sr. Director, Business Process10B+ USDTelecommunicationReview Source
Excellent Strategic Partnership
We have been on the digital transformation and CRM implementation journey now for a couple of years with Accenture. As with all major transformations, it has not been easy but having Accenture as our SI/BI partner has proven to be an excellent choice. They really understand the complexities of our business and have great line of sight to dependencies and implications of the work we are doing across platforms, functional operations, processes, and people. - Product Manager10B+ USDHealthcare and BiotechReview Source
Great methodologies to achieve a successful and meaningful outcome in a short time
Used the right methodologies to come in a short time to a successful project outcome (e.g. clickable prototype) Planning of meetings and meeting ownership should come more from Accenture.
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