CRM and Customer Experience Implementation Services Reviews and Ratings

the best CRM software on the market. can automate every aspect of the sales process and provide valuable insights to the management via dashboard

Cognizant was able to identify the team with relevant skill set to kick of the engagement and then follow through with implementation meeting program goals and objectives.

Infosys CRM and customer experience implementation allows us to control our customer relationships in one place. It helps us to exclusively interact and communicate with customers smoothly. It has a way of making our customer support more organized. It's a powerful tool for managing customer relations.

Capgemini did a tremendous job working with Estes to stand up Salesforce CRM for Sales, Service and Marketing. Their requirements gathering, knowledge of best practices and thorough communication assisted us in delivering a very strong MVP product to our team.

Sapient in general has great talent and some of the people in my portfolio for a large financial client was from Sapient

Very professional and with a deep understanding of our needs and challenges. Provider was able to translate business needs into technical requirements

Their holistic approach drives growth through aligning business functions and seamless integration. great support help as well.

We've worked with this team for a little more than a year and have been impressed with both the quality and quantity of work they are able to generate. They've become an extension of our team. We've already built trust and great relationships.

Experience was great. We partnered with PWC for overall strategy and implementation. They not only provided a long-term roadmap,

they become a strong partner in the last few months with their design led approach, coupled with technology solutions and ability to execute

They understand the root purpose of the work we need to undertake which means that they saw beyond the 'letter of the brief' and through into the impact we want to have through the work. This comes out in the quality of the thinking and analysis put into final outputs and in the way in which the work is delivered. Partnering and levelling us up as clients not just handing over a completed brief.

NTT is a customer oriented providor, the NTT's team has achive a perfect delivery and an excelente relationship with our Team

It started when we seek to improve customer relations and services, then HCL CRM was immediately recommended. We went for it, and since then, it has been satisfactory. With it, we can always boost the outcomes of business processes. We have implemented for over 3 years now and counting. Our customer experience internal operations has seen great development ever after.

Great partner always wiling to get involved and solve problems. Endless experience and technology competency in custom application development.

It turned out to be the ideal partner for the required activities, flexible, dynamic and proactive. The performance was of a high standard with a very high degree of satisfaction from all concerned

Short and steep learning curve of the team has helped in pain less transition from other vendor to Tech Mahindra.

Virtusa has a powerful offering of the Customer Experience Implementation services and CRM wherein it helps build in strong relationships with client by providing in depth knowledge and domain expertise, deep dive into data and performing advance analytics by focusing on Artificial intelligence and machine learning tool to deliver insightful results.It also helps in providing application innovation, solution to client problems and help automate the process of performing repetitive tasks. It also helps streamline various processes and provide innovative technology solutions.

The long lasting collaboration between TCS and our Customer Care was the pillar on which the overall collaboration was built on. TCS knows very well the processes and the overall ecosystem and is able to provide a full support that is really focused on what is needed. With an on-site team very skilled in both technical and functional aspects and a strong offshore team, the project has been developed in a limited timeline (six months), enabling since the beginning all users to work in the expected way, with minor limitations and bugs. After one year, the Application Maintenance team is managing without any problem the overall service, respecting SLAs and keeping on providing guidance on possible enhancements, taking care of the difficult market conditions that don't encourage strong additional investments.

They provide very good services as compare to other partner which have used. Very polite and helpful if you face any issue they provide immediate assistance.

The overall experience that i had is It helped our company to improve customer relation as well as improve customer engagement and target right prospective client, reduce miscommunication, handling day to day task.