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  3. ActiveBatch
Logo of ActiveBatch

ActiveBatch

byRedwood Software
in
4.6
2025
Market Presence: Service Orchestration and Automation Platforms, Application Integration Platforms

Overview

Overall experience with ActiveBatch

IT ANALYST I
<50M USD, Services (non-Government)
FAVORABLE

“Workflow Automation Efficient But Initial Setup Can Be Complex For New Users”

5.0
Sep 17, 2025
It has been solid to use - setting up jobs and workflows is pretty straightforward once you get the hang of it. The monitoring and alerts work reliably for us. It's powerful and integrates well with other systems though it can feel pretty complex at first.
Sr. Manager
10B - 30B USD, Telecommunication
CRITICAL

“Great product poor sales rep”

2.0
Jan 7, 2021
Vendor doubled cost and changed terms at last minute and then ignored us when we reached an agreement.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Service Orchestration and Automation Platforms

About Company

Company Description

Updated 13th March 2025

Redwood Software is focused on providing full stack automation for crucial business processes. They have developed what is believed to be the foremost SaaS-based composable automation platform devoted for ERP. The platform offers solutions that enable organizations to conduct, manage and supervise their workflows across any application, service or server - applicable to both cloud and on-premise networks. This allows for enhanced confidence and control over automated business processes.

Company Details

Updated 13th March 2025
Company type
Private
Year Founded
1993
Head office location
Frisco, United States
Number of employees
501 - 1000
Website
http://www.redwood.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: ActiveBatch
Deciding Factors: ActiveBatch Vs. Market Average
Performance of ActiveBatch Across Market Features

ActiveBatch Likes & Dislikes

Like

It has reliable workflow automation that reduces manual tasks, strong monitoring and alerting to catch issues quickly as well as wide integration options with other systems making it flexible.

Like

Visual layout, ability to build complex flows and ease of support across a varied team.

Like

End to end workflow orchestration Event-driven scheduling Low-code/No-code intergrations

Dislike

It has a steep learning curve for new users and the interface can feel cluttered or overwheliming at times. Some advanced configurations require detailed setup and troubleshooting.

Dislike

Cost of license. Sales rep we dealt with for support renewal was very frustrating to work with, didn't seem to care whether we remained a customer even though we have been a long standing customer.

Dislike

Initial learning curve can be a little hard. Reporting capabilites Installation and setup

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Peer Discussions

ActiveBatch Reviews and Ratings

Showing data for 66 ratings and reviews for Service Orchestration and Automation Platforms market. View all 68 ratings and reviews across markets for a complete picture.

4.6

(66 Ratings)

Rating Distribution

5 Star
61%
4 Star
35%
3 Star
3%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.3

Integration & Deployment

4.5

Service & Support

4.5

Product Capabilities

4.7

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT ANALYST I
    <50M USD
    Services (non-Government)
    Review Source

    Workflow Automation Efficient But Initial Setup Can Be Complex For New Users

    5.0
    Sep 17, 2025
    It has been solid to use - setting up jobs and workflows is pretty straightforward once you get the hang of it. The monitoring and alerts work reliably for us. It's powerful and integrates well with other systems though it can feel pretty complex at first.
  • ECOMMERCE DIRECTOR
    <50M USD
    Retail
    Review Source

    Integration Features Simplify Workflow Orchestration But Setup Complexity Remains High

    5.0
    Oct 10, 2025
    As an e-commerce brand, our operations are a complex web of interconnected systems: front-end website, inventory management, ERP, payment gateways, and a lot of data. ActiveBatch gave us the single pane of glass and the robust orchestration needed to untangle this mess and ensure data integrity
  • Developer
    10B+ USD
    IT Services
    Review Source

    Efficient workflow with ActiveBatch

    5.0
    Aug 23, 2023
    The Activebatch automation tool ensures minimal work on allocating or scheduling tasks, monitoring the task flow and triggering alerts or mails on issues also enhances the operational efficiency. It also reduces the risk of human errors and keeps tracks on dependencies on the tasks. As it takes care of the work flow it improve the time efficiency and also enables the user to concentrate more on actual work.
  • SR. CATALOG SPECILIST II
    10B+ USD
    Consumer Goods
    Review Source

    Powerful Tool with Robust job scheduling !!!

    4.0
    Aug 15, 2023
    Scheduling jobs and automatic workflow - Active batch provides built-in job steps which helps in automating workload The tool is user friendly very simple to work with and easy drag and drop feature This software is versatile and can handle all business needs and performance which makes them more productive.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    <50M USD
    IT Services
    Review Source

    Gold Standard automation application for endpoint security scans

    4.0
    Aug 4, 2023
    I had an amazing experience using the ActiveBatch automation tool. We have implemented it to perform endpoint security scans on our servers and network infrastructure on a 12 hour basis daily. It is a faster, more efficient and also reduces the scope of error. This has saved a lot of time of our associates who had to perform the repetitive task on a daily basis mindlessly. This has now opened doors for them to work on more critically important tasks.
...
Showing Result 1-5 of 73

Recommended Gartner Research

  • Critical Capabilities for Service Orchestration and Automation Platforms
  • Magic Quadrant for Service Orchestration and Automation Platforms

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