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  3. Acuity Scheduling
Logo of Acuity Scheduling

Acuity Scheduling

bySquarespace
in Scheduling Automation Software
4.8

Overview

Product Information on Acuity Scheduling

Updated 13th October 2025

What is Acuity Scheduling?

Acuity Scheduling is a software designed to facilitate appointment management for businesses and individual professionals. The software offers tools for clients to self-schedule appointments, automate notifications and reminders, and handle calendar integrations with third-party applications. It supports customization of scheduling pages, including options for intake forms and multiple service offerings. Acuity Scheduling addresses organizational needs by reducing manual scheduling tasks, managing appointment availability, and streamlining client bookings. The software includes payment integration features, allowing users to accept payments during the booking process, and provides reporting capabilities to track appointment trends and business metrics.

Acuity Scheduling Pricing

Acuity Scheduling is a software that offers a subscription-based pricing model with multiple tiers based on features and usage limits. Pricing varies depending on the number of calendars and advanced features required, and plans are billed either monthly or annually. A free trial is available, while ongoing access requires payment according to the selected plan.

Overall experience with Acuity Scheduling

Reservations Sales Agent
500M - 1B USD, Services (non-Government)
FAVORABLE

“Acuity Scheduling is as powerful as it gets when it comes to scheduling meetings.”

5.0
Aug 20, 2025
We implemented Acuity Scheduling to help us streamline our meetings and appointments scheduling and it has served us really well by giving us a smooth and productive experience. Acuity Scheduling has made it so easy for us to plan and set dates for our online meetings and has also provided us with an efficient appointment management platform for allowing our customers to book meetings with our team. Having Acuity Scheduling has helped us to get the most out of our virtual meetings by making it easy for us to find a time when everyone is not busy for us to have our meeting discussions.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 5th February 2024

Squarespace functions as a platform that provides assistance to entrepreneurs in establishing their online businesses. It is used by a wide range of users across over 200 countries and territories. Squarespace offers a suite of tools designed to facilitate tasks related to creating a virtual presence, audience building, business monetization, and scaling. The product suite includes offerings for creating websites, registering domains, enabling ecommerce, and availing marketing tools. Additional services comprise scheduling tools with an entity named Acuity, social media presence tools through Bio Sites and Unfold, and the management of hospitality businesses through Tock. The Squarespace team operates globally, with personnel located in New York City, Chicago, Dublin, Ireland, Aveiro, Portugal, and shared workplace locations in the UK, Netherlands, and Australia.

Company Details

Updated 5th February 2024
Company type
Public
Year Founded
2003
Head office location
New York, United States
Number of employees
1001 - 5000
Website
https://www.squarespace.com/about/careers

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Acuity Scheduling
Reviewer Insights for: Acuity Scheduling
Performance of Acuity Scheduling Across Market Features

Acuity Scheduling Likes & Dislikes

Like

Acuity Scheduling has a user-friendly user interface and its scheduling features are easy to use for everyone which has made it easy for us to use it to plan for our team and customer meetings. Acuity Scheduling is very flexible to customize and it supports integration with almost any online meeting product, which makes it possible for us to schedule meetings regardless of the online meeting product we want to use. Acuity Scheduling has outstanding notification features that make it easy to share meeting schedules, any changes made to the schedules and also reminders when the time scheduled for meetings is close.

Like

The ability to easily add a scheduler to my website, and block-off times when I was not available was crucial and it helped do just that. One aspect I really enjoyed was the email confirmation receipt, it helped confirm with the lead that an appointment had been booked and would allow them to add it to their schedule.

Like

Ease of use and automation. It integrates smoothly with calendars, sends automated reminders and allows clients to book appointments online without manual intervention.

Dislike

We have had much luck working with Acuity Scheduling as we have never stumbled across any issues or challenges. Our experience has been very smooth.

Dislike

Having it integrated into my email CRM would be helpful for future email campaigns would be a next level feature that I would love implemented.

Dislike

Complex reporting and multi-location management. Some integrations require extra setup and handling recurring appointments can be tricky at times.

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Peer Discussions

Acuity Scheduling Reviews and Ratings

4.8

(26 Ratings)

Rating Distribution

5 Star
77%
4 Star
23%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.8

Integration & Deployment

4.8

Service & Support

4.6

Product Capabilities

4.9

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Reservations Sales Agent
    50M-1B USD
    Services (non-Government)
    Review Source

    Acuity Scheduling is as powerful as it gets when it comes to scheduling meetings.

    5.0
    Aug 20, 2025
    We implemented Acuity Scheduling to help us streamline our meetings and appointments scheduling and it has served us really well by giving us a smooth and productive experience. Acuity Scheduling has made it so easy for us to plan and set dates for our online meetings and has also provided us with an efficient appointment management platform for allowing our customers to book meetings with our team. Having Acuity Scheduling has helped us to get the most out of our virtual meetings by making it easy for us to find a time when everyone is not busy for us to have our meeting discussions.
  • Manager, Customer Service and Support
    50M-1B USD
    Construction
    Review Source

    A Simple & Smooth Way To Book New Leads and Increase Sales

    5.0
    Nov 12, 2025
    It allowed for a simple, smooth and easy process for leads to book appointments on my calendar without needing to go back and forth coordinating dates over email.
  • SALES MANAGER
    <50M USD
    IT Services
    Review Source

    Challenges With Complex Reporting and Recurring Appointments Identified in Scheduling Tool

    4.0
    Dec 2, 2025
    It simplifies the booking process by reducing the back and forth of e mails. It has been a reliable tool for scheduling and managing appointments. Overall, it has improved organizing meetings and saved time.
  • Hr Manager
    50M-1B USD
    Healthcare and Biotech
    Review Source

    A Great Scheduling Solution For Business - Fully Automated and Dependable

    5.0
    Jan 12, 2026
    We have been using Acuity Scheduling for all of our business scheduling needs and it has been awesome. It makes self-scheduling easy and it automates the whole process. With reminders and timely notifications, it is always easy to book, reschedule, and cancel schedules on time. Being an all in one solution for scheduling, communication and calendar syncing makes it irresistible.
  • Medical Technologist, Clinical Laborator
    50M-1B USD
    Manufacturing
    Review Source

    Improve scheduling experience with Acuity Scheduling's automation.

    5.0
    Jul 30, 2025
    Acuity Scheduling has improved our experience in scheduling meetings with our clients and also our regular team meetings. It has productive task automations which have simplified the scheduling task for us making it very easy and fast to schedule meetings. Acuity Scheduling has also made it easy to manage our appointment bookings by making it easy to find available time for accepting new appointments.
Showing Result 1-5 of 26

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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