• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Calendly

Updated 13th October 2025

What is Calendly?

Calendly is a scheduling software that automates meeting coordination by allowing users to set their availability preferences and share personalized scheduling links. The software integrates with various calendar platforms such as Google, Outlook, and Office 365, enabling automatic calendar updates and conflict detection. It supports multiple meeting types, time zone detection, group scheduling, and workflow automation features including reminders and follow-ups. Calendly aims to reduce the manual effort involved in organizing appointments, helping businesses and individuals efficiently manage their meeting schedules and eliminate back-and-forth communication commonly associated with setting appointments.

Calendly Pricing

Calendly software offers a subscription-based pricing model with multiple tiers, including a free version and various paid plans that are billed monthly or annually. The paid plans provide access to advanced features and increased automation options, with pricing adjusted according to the number of users and selected plan.

Overall experience with Calendly

Customer Service & Support Associate
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Calendly: A Must Have Tool For a Streamlined & Stress-Free Scheduling”

5.0
Nov 19, 2025
It has been a wonderful experience with Calendly! This tool is revolutionizing scheduling for me and making it simple and effective. I would go to the extent as to say that this is a must have tool for anyone working digitally, particularly if you work around scheduling like a virtual assistant or secretary.
Director Of Operations
<50M USD, Miscellaneous
CRITICAL

“Good product not great free tier”

3.0
Feb 19, 2026
The free tier offered very little. The interface was very easy to use both as the inviter and invitee

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Calendly
Logo of Calendly

Calendly

byCalendly
in Scheduling Automation Software
4.6

About Company

Company Description

Updated 17th June 2025

Calendly is a scheduling automation platform that helps individuals, teams, and organizations simplify the process of booking meetings. Users set availability preferences and share personalized links, allowing invitees to schedule at a time that works for everyone. Calendly offers features such as calendar syncing, automated reminders, time zone detection, and support for one-on-one, group, and team-based scheduling. It integrates with tools like Google Calendar, Outlook, Zoom, Microsoft Teams, Salesforce, and HubSpot. Calendly also provides administrative controls, workflow automation, and security features including SSO, SCIM, and audit logs, supporting companies of all sizes.

Company Details

Updated 17th June 2025
Company type
Private
Year Founded
2013
Head office location
United States
Website
https://calendly.com/?utm_source=gartner&utm_medium=referral&utm_campaign=review_site

Do You Manage Peer Insights at Calendly?

Access Vendor Portal to update and manage your profile.

Calendly Likes & Dislikes

Like

Personally, Calendly has significantly cut down on the back and forth of scheduling. Rather than matching calendars or sending a dozen emails back and forth to match availability; I can just send a link, and my clients can pick a slot. To add to this, I can easily integrate it with my Google and Microsoft calendars that I have on my other devices other than my phone's - and it even works with Apple calendar too. When I first used this way back in the quarantine era, its looks are what struck me the most. The user interface looks so clean, sleek and professional. It's almost as if it would indirectly say to the client when they pick a slot: Hey look at me, I'm trustworthy. Well, that's what my first impression of Calendly was like!

Like

The ease of the interface for people to set up meetings and ask for custom information.

Like

It is easy to implement and straightforward to use and customize. It made launching a new program very easy and although I had to use another program as a workaround for some items, it was fairly straightfoward to use once it was implemented.

Dislike

I would say that if you are just starting out and are on the free version, it might be limiting to use this product since you are only restricted to one event type, and you will not be able to offer varied appointment lengths. To add to this, I would say that the profile picture, the color pallet choices, and the logo is a nice touch but if you want a deeper branding and you want to appeal more to your clients, you will need to go for a higher tier paid plan.

Dislike

The free tier had very little to offer which made it very hard to use as I use a personal and professional calendar and I could only link to one.

Dislike

The main issues with Calendly are limited customization on lower tiers, some gaps with integrations, but the biggest paint point is with the customization for group meetings like round-robin and multiple users.

Top Calendly Alternatives

Calendly Reviews and Ratings

Reviewer Insights for: Calendly
User Sentiment About Calendly
Performance of Calendly Across Market Features
Logo of Microsoft Bookings
1. Microsoft Bookings
4.3
(104 Ratings)
Logo of Doodle
2. Doodle
4.4
(82 Ratings)
Logo of Calendar
3. Calendar
4.6
(60 Ratings)
View All Alternatives
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Customer Service & Support Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Calendly: A Must Have Tool For a Streamlined & Stress-Free Scheduling

    5.0
    Nov 19, 2025
    It has been a wonderful experience with Calendly! This tool is revolutionizing scheduling for me and making it simple and effective. I would go to the extent as to say that this is a must have tool for anyone working digitally, particularly if you work around scheduling like a virtual assistant or secretary.
  • MANAGER, CUSTOMER SERVICE AND SUPPORT
    <50M USD
    Software
    Review Source

    Calendly Simplifies Meeting Booking But Group Customization Remains Challenging

    4.0
    Nov 10, 2025
    I have had a great experience using Calendly to organize meetings and provide my accounts and customers with easy access to book with me directly. We have used Calendly to create scheduled and ongoing customer support calls for our customers, and everyone involved has appreciate the ease of use and efficiency in using Calendly for the round-robin assignment of these calls.
  • ACCOUNT MANAGER
    1B-10B USD
    IT Services
    Review Source

    Easy Meeting Setup with Calendly, However Custom Availability Can Be Limiting

    5.0
    Dec 8, 2025
    Calendly is a powerful tool for scheduling meetings, demos and intro calls for customers or potential clients. The tool is very user friendly and straight forward.
  • CUSTOMER SERVICE & SUPPORT ASSOCIATE
    50M-1B USD
    Services (non-Government)
    Review Source

    Limited Free Features And Time Zone Confusion Noted With Calendly Scheduling

    5.0
    Nov 14, 2025
    Calendly does make scheduling really easy. It allows you to stay within the website or app with minimal steps and lays out everything you need like the video conference links on the same app.
  • MANAGER
    <50M USD
    Travel and Hospitality
    Review Source

    Calendly: The Calendar that Coordinates For You

    5.0
    Nov 25, 2025
    Calendly has provided a seamless way for guests to book tours at our coworking space. We get email notifications tied to each booking and it sends it to our Google calendar as an event. Very helpful for planning around busy weeks.
...
Showing Result 1-5 of 333

4.6

(333 Ratings)

Rating Distribution

5 Star
62%
4 Star
35%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.7

Service & Support

4.6

Product Capabilities

4.7