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  3. Alert Logic Managed Detection and Response Services
Logo of Alert Logic Managed Detection and Response Services

Alert Logic Managed Detection and Response Services

byLevelBlue (Alert Logic)
in Managed Detection and Response
4.2

Overview

Service Information on Alert Logic Managed Detection and Response Services

Updated 13th October 2025

What is Alert Logic Managed Detection and Response Services?

Alert Logic Managed Detection and Response is a software designed to monitor, detect, and respond to cybersecurity threats across cloud, on-premises, and hybrid environments. The software utilizes threat intelligence, security analytics, and expert investigations to identify potential risks and suspicious activities in real time. It provides centralized visibility into network and endpoint behavior, helping organizations address vulnerabilities, investigate incidents, and comply with regulatory requirements. Alert Logic Managed Detection and Response software aims to support IT teams by automating threat identification and providing recommendations for incident response, contributing to more effective security operations and risk management.

Alert Logic Managed Detection and Response Services Pricing

Alert Logic Managed Detection and Response Services uses a subscription-based pricing model where service fees are determined by factors such as the number of protected assets, coverage level, and specific security needs. The service typically offers tiered plans to accommodate various levels of monitoring and response, with options for additional services and customizations billed separately.

Overall experience with Alert Logic Managed Detection and Response Services

SRE Specialist
30B + USD, Software
FAVORABLE

“Tool's Rich Functionality vs User Interface: A Balancing Act”

4.0
Sep 4, 2024
Due to the complexity of the tool, it can be hard to navigate to the place you need to go. But it is so complex because it is a complex tool that does something very complicated.
System Administrator
3B - 10B USD, Banking
CRITICAL

“Navigating Deployment and Support: A Firsthand Experience”

3.0
Apr 23, 2025
The deployment was easy, but the support I received wasn't as good as I thought it would be. They also just throw a lot of information at you without real guidance as to how to handle the data.

About Company

Company Description

Updated 7th December 2023

Alert Logic is a significant player in Fortra's diverse portfolio, primarily focusing on cybersecurity.

Company Details

Updated 30th October 2023
Company type
Private
Year Founded
2002
Head office location
Houston, United States
Number of employees
501 - 1000
Website
http://www.alertlogic.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Alert Logic Managed Detection and Response Services
Deciding Factors: Alert Logic Managed Detection and Response Services Vs. Market Average
Performance of Alert Logic Managed Detection and Response Services Across Market Features

Alert Logic Managed Detection and Response Services Likes & Dislikes

Like

Does what it supposed to do well, almost anything related to it are available

Like

The ease of setup and deployment of the product.

Like

Detection has been good and provides adequate details for the triggering event. Required little intervention from me once it was in place and configured. The service and staff at Alert Logic were always helpful and responsive, as though they were part of our team.

Dislike

Need some improvement on the UI, having a bulk certificate update function would be great, right not it is just too many clicks around to update multiple sites.

Dislike

The support. They weren't very responsive when we had problems and even when we did we had to escalate multiple times to get us to someone who knew what they were talking about.

Dislike

The interface is a little lacking from a search perspective. The price was a bit high for a product that lacks the capacity to prevent events. Uninstalling is a ordeal even from an admin's perspective.

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Peer Discussions

Alert Logic Managed Detection and Response Services Reviews and Ratings

4.2

(154 Ratings)

Rating Distribution

5 Star
41%
4 Star
47%
3 Star
10%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Planning & Transition

4.5

Delivery & Execution

4.5

Service Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • System Administrator
    1B-10B USD
    Banking
    Review Source

    Navigating Deployment and Support: A Firsthand Experience

    3.0
    Apr 23, 2025
    The deployment was easy, but the support I received wasn't as good as I thought it would be. They also just throw a lot of information at you without real guidance as to how to handle the data.
  • SRE Specialist
    10B+ USD
    Software
    Review Source

    Tool's Rich Functionality vs User Interface: A Balancing Act

    4.0
    Sep 4, 2024
    Due to the complexity of the tool, it can be hard to navigate to the place you need to go. But it is so complex because it is a complex tool that does something very complicated.
  • SR. IT SUPPORT SPECIALIST
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Securing with Alert Logic: A Layered Defense Approach

    4.0
    Aug 5, 2024
    Alert logic is a tool we purchased to layer our defenses, gather information on our endpoints, and manage detection and response. It has done a commendable job in reporting and responding to the alerts we configured. Their support, however, has been very responsive and that's an important detail when it comes to a MDR solution.
  • TECHNICAL LEAD
    50M-1B USD
    Software
    Review Source

    Robust Security

    5.0
    Apr 6, 2024
    My SOC Experience was enriching, involving constant vigilance and collaboration. I honed the skills in threat detection and incident response, contributing to a resilient cybersecurity posture.
  • SR. ENGINEER
    50M-1B USD
    Hardware
    Review Source

    Review for Alertlogic

    4.0
    Mar 8, 2024
    It provides robust security solutions that have been instrumental in safeguarding outr company's assets. Objective: was to enhance our cybersecurity posture by leveraging MDR capabilities How it helped: It played a great role in achieveing our MITRE compliance score. its seamsless integration with our existing infra allowed for swift deployment without disruptiong ongoing operations Cost: the initial investment may be a barrier for small orgs with limited budget
...
Showing Result 1-5 of 159

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