Amazon Q Business

byAmazon Web Services (AWS)
in
4.4
Market Presence: Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity)Knowledge Management (KM) Software

Overview

Product Information on Amazon Q Business

Updated 13th October 2025

What is Amazon Q Business?

Amazon Q Business is a software designed to facilitate enterprise search and information retrieval across organizational data sources. It integrates with various business applications and repositories, enabling users to ask questions in natural language and receive relevant responses based on internal content, documents, and knowledge bases. The software provides tools for secure access management, content indexing, and automated summarization, supporting compliance and data governance requirements. It is intended to help employees quickly locate information, enhance decision-making processes, and improve workplace productivity by reducing time spent searching for internal resources.

Overall experience with Amazon Q Business

Senior Technical Writer
<50M USD, IT Services
FAVORABLE

Best platform to enhance productivity through AI-driven insights

4.0
Mar 18, 2025
Great tool which uses Generative AI-powered assistant designed to enhance productivity within organizations
procurement Manager
500M - 1B USD, Transportation
CRITICAL

Product Fails to Meet Advertised Expectations

2.0
Jan 8, 2025
product does not deliver what we had been advertised. poor customer service and support

About Company

Company Description

Amazon Web Services (AWS), established in 2006, is focused on providing essential infrastructure services to businesses globally in the form of cloud computing. The key advantage offered through cloud computing, particularly via AWS, is its capacity to shift fixed infrastructure expenses into flexible costs. Businesses have been able to forgo extensive planning and procurement of servers and other Information Technology (IT) resources, owing to AWS. AWS seeks to provide businesses with prompt and cost-effective access to resources using Amazon's expertise and economies of scale, as and when their business requires. Currently, AWS offers a robust, scalable, economic infrastructure platform on the cloud powering an extensive array of businesses worldwide. It operates across numerous industries with data center locations in various parts of the globe including U.S., Europe, Singapore, and Japan.

Company Details

Company type
Public
Year Founded
2006
Head office location
Seattle, United States
Number of employees
10001+

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Amazon Q Business
Reviewer Insights for: Amazon Q Business
Deciding Factors: Amazon Q Business Vs. Market Average
Performance of Amazon Q Business Across Market Features

Amazon Q Business Likes & Dislikes

Top Amazon Q Business Alternatives

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Peer Discussions

Amazon Q Business Reviews and Ratings

Showing data for 191 ratings and reviews for Generative AI Apps (Transitioning to AI Knowledge Management Apps/ General Productivity) market. View all 200 ratings and reviews across markets for a complete picture.

4.4

(191 Ratings)

Rating Distribution

5 Star
47%
4 Star
46%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.4

Service & Support

4.3

Product Capabilities

4.3

Last 12 Months
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  • Senior Technical Writer
    <50M USD
    IT Services
    Review Source

    Best platform to enhance productivity through AI-driven insights

    4.0
    Mar 18, 2025
    Great tool which uses Generative AI-powered assistant designed to enhance productivity within organizations
  • Co-founder & CEO
    <50M USD
    IT Services
    Review Source

    Achieve Quick Proof of Concepts with User-Friendly Chatbots

    4.0
    Mar 20, 2025
    It is easy to configure and get started with a chatbot without writing any code.
  • IT Manager
    10B+ USD
    Transportation
    Review Source

    Navigating the Complexities of Amazon Q Business Suite

    5.0
    Jan 27, 2025
    My overall experience with Amazon Q Business has been truly positive, as it is the best fit suite of tools and services for businesses that helps us to streamline our operations, enhance collaboration and manage resources efficiently.
  • SYSTEM MANAGER
    50M-1B USD
    Manufacturing
    Review Source

    Amazon Q: Revolutionizing Workspace with AI-Driven Productivity

    5.0
    Jan 27, 2025
    Amazon Q is a business AI-powered assistant that enhances workplace productivity by enabling intelligent search, content generation and automation. It integrates securely with enterprise data sources but may have limitations in customization and non-AWS integration.
  • NETWORK ENGINEER
    10B+ USD
    Retail
    Review Source

    Harnessing the Versatility and Efficiency of Amazon Q Business

    5.0
    Dec 22, 2024
    An impressive experience I have had with Amazon Q Business, an AI powered assistant tool that allows us to enhance the business operations by streamlining workflow and lead to improve our productivity.
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Showing Result 1-5 of 268

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