• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Appcues
Logo of Appcues

Appcues

byAppcues
in User Research Platforms
4.3

Overview

Product Information on Appcues

Updated 13th October 2025

What is Appcues?

Appcues is a software designed to facilitate user onboarding and engagement for web applications. The software provides features that allow teams to create, publish, and manage in-app experiences such as product tours, onboarding checklists, modals, tooltips, and surveys without requiring code. Appcues enables businesses to guide users through key product functionalities, collect user feedback, and deliver targeted messages based on user behavior. The software focuses on helping businesses improve user adoption, retention, and product usage by addressing the challenges of user activation and feature discovery within digital platforms. It integrates with analytics and customer management tools to provide actionable insights for optimizing user flows and enhancing overall customer experience.

Appcues Pricing

Appcues software pricing model is structured as a subscription based platform with tiered plans. It charges recurring fees based on factors such as the number of monthly active users and features included within each plan. The software offers multiple levels that provide access to different sets of capabilities appropriate for various usage needs.

Overall experience with Appcues

CHIEF PRODUCT OFFICER
50M - 250M USD, Software
FAVORABLE

“Appcues: Designing Personalized User Flows with No Coding”

4.0
Apr 14, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
ASSOCIATE ENGINEER
10B - 30B USD, Telecommunication
CRITICAL

“Cost effective product with good interface but slow in deployment”

3.0
Dec 26, 2023
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top Appcues Alternatives

Logo of UserTesting Human Insight Platform
1. UserTesting Human Insight Platform
4.2
(53 Ratings)
Logo of Hotjar
2. Hotjar
4.4
(9 Ratings)
Logo of dscout
3. dscout
5
(2 Ratings)
View All Alternatives

About Company

Company Description

Updated 7th December 2023

Appcues operates a no-code platform designed to boost product adoption. It features functionality for non-technical personnel to monitor and examine product usage effectively. The platform allows users to swiftly implement in-app onboarding tours, announcements, and surveys. Traditional coding skills are not required to utilize this platform efficiently. Appcues addresses the need for user-friendly, accessible tools that facilitate streamlined, efficient product tracking and analysis.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2013
Head office location
Boston, United States
Number of employees
51 - 200
Website
https://www.appcues.com

Do You Manage Peer Insights at Appcues?

Access Vendor Portal to update and manage your profile.

Peer Discussions

Appcues Reviews and Ratings

4.3

(8 Ratings)

Rating Distribution

5 Star
38%
4 Star
38%
3 Star
25%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • CHIEF PRODUCT OFFICER
    50M-1B USD
    Software
    Review Source

    Appcues: Designing Personalized User Flows with No Coding

    4.0
    Apr 14, 2025
    Appcues makes it easy to create and manage in-app user experiences without coding.
  • CHIEF PRODUCT OFFICER
    50M-1B USD
    Software
    Review Source

    Appcues: Designing Personalized User Flows with No Coding

    4.0
    Apr 14, 2025
    Appcues makes it easy to create and manage in-app user experiences without coding.
  • Read All 8 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Market Guide for User Research Platforms
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

Reviewer Insights for: Appcues

Appcues Likes & Dislikes

Like

What I like most about Appcues is how easy it is to design and launch personalized user flows without needing engineering support

Like

What I like most about Appcues is how easy it is to design and launch personalized user flows without needing engineering support

Like

What I like most about Appcues is how easy it is to design and launch personalized user flows without needing engineering support

Dislike

Deployment was little slow, the whole integration happened slowly and a time consuming process

Dislike

Deployment was little slow, the whole integration happened slowly and a time consuming process

Dislike

Deployment was little slow, the whole integration happened slowly and a time consuming process