Overview
Product Information on Hotjar
Updated 13th October 2025
What is Hotjar?
Hotjar Pricing
Overall experience with Hotjar
VP
30B + USD, MiscellaneousFAVORABLE
“Shows you why customers struggle, not just where they drop off”
DESIGN MANAGER
<50M USD, ConstructionCRITICAL
“Access to Essential Tools Limited as Paywalled Prompts Dominate Interface”
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
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About Company
Company Description
Hotjar is a branch of Contentsquare that provides Product Experience Insights, enabling teams to understand user behavior and their strong sentiments. Teams can leverage these insights to improve the user experience, consequently adding business value. Hotjar is involved in addressing unique challenges related to wide-scale web traffic and analytics while developing a product that can impact individuals and businesses worldwide. The company's staff is scattered across various regions including the Americas, Europe, Africa, and Asia, giving the firm a diverse range of perspectives and experiences.
Company Details
Company type
Private
Head office location
St Julian's , Malta
Number of employees
201 - 500
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Peer Discussions
Hotjar Reviews and Ratings
- VP10B+ USDMiscellaneousReview Source
Shows you why customers struggle, not just where they drop off
Hotjar gives us the qualitative layer on our B2B commerce site - heatmaps, session recordings and on-site feedback that show why customers behave the way the analytics says they do. It has fed real UX fixes across cart and checkout journeys. Sampling limits on high-traffic pages and fairly shallow reporting keep it a companion tool rather than the whole answer.
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